Patient Service Specialist
7 hours ago
Position: Patient Service Specialist
Location: Portland, ME (Outer Congress)
Type of Employment: Fulltime
Schedule: Weekdays (Monday through Friday, 2 evenings until 6:30pm)
Compensation: Starting at $17/hour (Pending experience)
When patients enter our outpatient physical therapy center in Portland, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists
Responsibilities:
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications:
Minimum Qualifications:
High School Diploma/GED required
1 Year of Front Desk Experience
Preferred Qualifications:
Insurance Verification Experience
Customer Service Experience
Additional Data:
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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