Sales Administrator/Coordinator

1 week ago

Milledgeville, United States Fouts Bros. Full time
Sales Administrator/Coordinator
Fouts Bros Inc.

Fouts Bros Inc. is a family-owned business since 1952 with facilities in Georgia and Texas. Fouts Bros Inc. is proud to have become one of the largest and most diverse commercial truck manufacturers in the US. Fouts Bros Inc. is committed to developing new commercial vehicles that provide industry-best value, quality, and dependability.

Our company's core values are quality, efficiency, continuous improvement, safety and teamwork. We believe in conducting business with honesty and transparency, continuously seeking new ways to improve and evolve, fostering relationships with our community and supporting local initiatives, and operating in an environmentally responsible manner to minimize our impact on the planet.

Job Summary:
Fouts Bros Inc. is seeking a highly organized and detail-oriented Sales Administrator/Coordinator to support our Fire Division, Commercial Vehicle Division, and Truck Equipment and Van Division. The ideal candidate will excel in multitasking, have strong leadership abilities, and be a proficient communicator, both verbally and in writing. This individual will work closely with the sales team, ensuring that processes run smoothly, and will assist in customer communications, order processing, and logistical coordination.

Key Responsibilities:
  • Sales Support:
    • Assist sales teams in the Fire Division, Commercial Vehicle Division, and Truck Equipment and Van Division by managing sales documentation, customer inquiries, and follow-ups.
    • Coordinate and manage sales orders from initiation to completion, ensuring accuracy and timely delivery.
    • Support the preparation of proposals, quotations, and contracts for customers.
  • Customer Relationship Management:
    • Act as a liaison between the sales team and clients, providing clear communication and updates on order statuses, timelines, and delivery details.
    • Maintain strong relationships with customers, addressing their needs and ensuring satisfaction.
  • Coordination and Logistics:
    • Collaborate with production, inventory, and logistics teams to track product availability and delivery timelines.
    • Manage scheduling for installations and service-related needs for vehicle equipment.
    • Ensure smooth coordination of deliveries and installations to meet customer expectations.
  • Administrative Duties:
    • Maintain sales records, including customer data, order details, and financial transactions in the company's CRM.
    • Prepare sales reports and dashboards for management review.
    • Support invoicing and billing processes, ensuring all financial documentation is accurate and up-to-date.
  • Leadership & Team Collaboration:
    • Lead and coordinate efforts across different departments to meet sales goals and customer needs.
    • Act as a point of contact for internal teams, ensuring communication is streamlined and information flows seamlessly between departments.
Qualifications:
  • Proven experience in sales coordination, sales administration, or a related role.
  • Excellent organizational and multitasking skills, with a keen eye for detail.
  • Strong communication skills, both written and verbal.
  • Ability to lead and influence cross-functional teams.
  • Proficiency in CRM software, Microsoft Office Suite, and other sales tools.
  • Ability to work under pressure and meet tight deadlines.
  • A proactive approach to problem-solving and a strong sense of initiative.

Preferred Qualifications:

Experience in the fire apparatus, commercial vehicle, or truck equipment industry is a plus.

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