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Medical Appointment Clerk

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Job Details

Job Location
NAVAL MEDICAL CENTER SAN DIEGO - San Diego, CA

USGP is seeking Medical Appointment Clerk's

Job duties include, but are not limited to:
  • Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests
  • Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns.
  • Maintains accurate and up-to-date patient schedules and logs. Utilizes the government computer system tools and standard protocols to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
  • High school diploma or GED
  • A fully qualified typist with a minimum of 50 WPM is required
  • Clearly speak and understand the English language
  • At least 6 months of experience in medical office scheduling
  • Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
  • The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.


Equal Opportunity Employer-disability/veteran