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End User Support Specialist
1 month ago
END USer Support engineer :
- Technical Skills: Strong knowledge of Windows and macOS operating systems.
- Experience with common productivity software (Microsoft Office Suite, Google Workspace).
- Basic understanding of networking concepts and protocols.
- Familiarity with Active Directory, ticketing systems, and remote support tools.
- Soft Skills: Excellent communication and interpersonal skills.
- Ability to explain technical concepts to non-technical users.
- Strong problem-solving and analytical skills.
- Customer-focused approach and commitment to providing exceptional service.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Certifications such as CompTIA A+, Network+, or Microsoft certifications.
- Experience with mobile device management (MDM) solutions.
- Knowledge of ITIL or other IT service management frameworks.
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End User Support Specialist
1 month ago
Boston, United States GAVS Technologies Full timeEND USer Support engineer : Technical Skills: Strong knowledge of Windows and macOS operating systems.Experience with common productivity software (Microsoft Office Suite, Google Workspace).Basic understanding of networking concepts and protocols.Familiarity with Active Directory, ticketing systems, and remote support tools.Soft Skills: Excellent...
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End User Support Specialist
1 month ago
Boston, United States GAVS Technologies Full timeEND USer Support engineer : Technical Skills: Strong knowledge of Windows and macOS operating systems.Experience with common productivity software (Microsoft Office Suite, Google Workspace).Basic understanding of networking concepts and protocols.Familiarity with Active Directory, ticketing systems, and remote support tools.Soft Skills: Excellent...
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