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NOC Technician
1 month ago
Responsibilities of the NOC Technician:
- Oversee the operations of the Network Operations Center (NOC), including the IT infrastructure of the organization.
- Perform thorough assessments and in-depth technical analysis to identify and isolate root causes of issues and outages as they occur across the enterprise.
- Accurately document incidents and escalate critical Tier 2 and Tier 3 alerts to the relevant technical support teams for resolution.
- 3+ experience working as a NOC or Data Center Technician
- Experience with Network, Application and Server monitoring tools, specifically SolarWinds.
- Experience installing and racking server and network-based equipment
- Experience escalating Tier II and Tier III alerts to the appropriate tech support group
- Prior experience working in a break/fix and/or Rack/Stack environment
- Microsoft Certified Professional (MCP)
- CCNA
- CompTIA A+
- CompTIA Network+
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more
- Opportunity to get in with an government organization
- Close-knit and team-oriented culture
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row