Inspector/Inspectress - Sands of Kahana

Job Type

Full-time

Description

Join in on the fun we are looking for energetic, professional team player with excellent communications skills. Positive attitude to deliver great customer experience and support our mission to create memorable experiences for ours guests.

Role

To maintain a high standard of cleanliness in guestrooms and service areas. Provide support services for the resort's housekeeping department.

Responsibilities

• Inspect section cleaned by assigned attendant using designated checklist.
• Follow all company policies and procedures.
• Follow all Housekeeping operating procedures.
• Maintain effective communication within all departments.
• Assume other authorities pertaining to the area of responsibility as delegated by the Assistant Executive Housekeeper/Executive Housekeeper.
• Assist the Executive Housekeeper in controlling and reducing department expenses (uniforms, supplies, damaged articles).
• Prioritize and delegate work assignments housekeeping staff.
• Direct performance of assigned staff and follow up with corrections where needed.
• Ascertain staffs training needs and provide such training.
• Motivate staff and maintains a cohesive team.
• Maintain proper inventory and security of housekeeping supplies.
• Ensure the security of any assigned area and lock all doors.
• Must be able to work with minimal supervision.
• Coordinate breaks for assigned staff.
• Communicate additions or changes to the assignment sheets as they arise throughout the shift.
• Identify and act upon situations which compromise the department's standards.
• Update area status after approving cleanliness and condition in accordance with departmental standards.
• Complete work orders for maintenance repairs. Follow up and inspect items requiring repairs.
• Evaluate employee performance levels and re-train as needed. ? Be aware of Resorts emergency and safety procedures.
• Conduct new hire training.
• Monitor and handle customer complaints by following the instant pacification procedures and ensuring customer satisfaction.
• Provide feedback on staff performance to the Manager.
• Report disciplinary problems to the Manager.
• Maintain a flexible work schedule.
• Follow all safety procedures.
• Perform all other job requests as assigned by management.
• Must be able to maintain mobility and work in varying temperatures (Indoors and Outdoors)
• Must have working knowledge of company radios/pagers.
• Complete all pertinent paper work and logs.
• Must keep management apprised of status work assignments.

• Must be detailed oriented.
• Must have good written and verbal communication skills in English.
• High school graduate.
• Must have at least one year of supervisory skills in housekeeping or a related field.

• Sitting: Occasionally
• Standing: Frequently
• Walking: Frequently
• Driving: N/A
• Bending (from waist): Frequently
• Crouching (squat): Occasionally
• Kneeling: Occasionally
• Crawling: Rarely
• Climbing (stairs): Frequently
• Climbing (ladder): Rarely
• Twisting: Occasionally
• Reaching: Occasionally
• Wrist Motion: Occasionally

• Items Carried: Supplies in all food and beverage outlets
• Distance: 20 ft.
• Times Per Day: Frequently
• Maximum Weight: 50 LBS

• Items Moved/Lifted: Supplies in food and beverage outlets
• Times Per Day: Frequently
• Maximum Weight: 50 LBS

• Floor: Occasionally
• Knee: Occasionally
• Waist: Frequently
• Chest: Frequently
• Overhead: Occasionally

• Item Name: Furniture Frequency: Occasionally
• Item Name: Vacuum Frequency: Occasionally
• Item Name: Utility Cart Frequency: Frequently

• Inside/Outside: Yes
• Hot/Cold Temperatures: Yes
• Wet: Yes
• Noise: Yes
• Power Equipment: Yes
• Traffic Hazards: No
• Chemical Hazards: Yes
• Heights: No
• Dust: Yes
• Close Quarters: Yes
• Fumes/Odors: No

• No Budgetary Responsibility