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Housekeeping Inspector

2 months ago

Lahaina, Hawaii, United States Yes& Companies LLC Full time

Job Type

Full-time

Position Overview

We are seeking a motivated and professional individual with outstanding communication abilities. A positive demeanor is essential to ensure exceptional customer service and to contribute to our goal of creating unforgettable experiences for our guests.

Key Responsibilities

  • Conduct inspections of areas cleaned by assigned staff using a specified checklist.
  • Adhere to all organizational policies and procedures.
  • Implement all housekeeping operational protocols.
  • Maintain effective communication across all departments.
  • Take on additional responsibilities as assigned by the Assistant Executive Housekeeper or Executive Housekeeper.
  • Assist in managing departmental expenses, including uniforms, supplies, and damaged items.
  • Prioritize and assign tasks to housekeeping personnel.
  • Oversee the performance of assigned staff and provide corrective feedback as necessary.
  • Identify training needs for staff and facilitate appropriate training.
  • Encourage teamwork and foster a supportive work environment.
  • Ensure proper inventory management and security of housekeeping supplies.
  • Safeguard assigned areas and ensure all doors are secured.
  • Work independently with minimal supervision.
  • Coordinate breaks for team members.
  • Communicate any changes to assignment sheets as they occur during the shift.
  • Recognize and address situations that may compromise departmental standards.
  • Update area status after verifying cleanliness and condition according to departmental criteria.
  • Complete maintenance work orders and follow up on repairs.
  • Assess employee performance and provide retraining as necessary.
  • Be knowledgeable about emergency and safety protocols.
  • Conduct training for new hires.
  • Manage customer complaints by following established resolution procedures to ensure satisfaction.
  • Provide performance feedback to management.
  • Report any disciplinary issues to management.
  • Maintain a flexible work schedule.
  • Comply with all safety regulations.
  • Perform additional tasks as assigned by management.
  • Be capable of working in various temperatures and conditions (both indoors and outdoors).
  • Have a working knowledge of company communication devices.
  • Complete all necessary paperwork and logs.
  • Keep management informed of the status of work assignments.

Qualifications

  • Detail-oriented with strong observational skills.
  • Excellent written and verbal communication skills in English.
  • High school diploma or equivalent.
  • Minimum of one year of supervisory experience in housekeeping or a related field.

Physical Requirements

  • Sitting: Occasionally
  • Standing: Frequently
  • Walking: Frequently
  • Bending: Frequently
  • Crouching: Occasionally
  • Kneeling: Occasionally
  • Climbing: Frequently
  • Reaching: Occasionally

Environmental Conditions

  • Exposure to indoor and outdoor environments.
  • Ability to work in varying temperatures.
  • Exposure to noise and chemical hazards.
  • Ability to work in close quarters and dusty environments.

Compensation

Salary: $21.50 per hour