Housekeeping Inspector

Job Type

Full-time

Position Overview

We are seeking a dynamic and professional individual with exceptional communication abilities to enhance our guest experience. A positive mindset is essential to support our mission of creating unforgettable moments for our visitors.

Key Responsibilities

• Conduct inspections of areas cleaned by designated staff using a specific checklist.
• Adhere to all company protocols and guidelines.
• Implement all housekeeping operational procedures effectively.
• Maintain clear communication across all departments.
• Take on additional responsibilities as assigned by the Assistant Executive Housekeeper or Executive Housekeeper.
• Assist in managing departmental expenses, including uniforms and supplies.
• Organize and assign tasks to housekeeping personnel.
• Oversee the performance of assigned staff and provide corrective feedback as necessary.
• Identify training needs for staff and facilitate training sessions.
• Encourage teamwork and foster a positive work environment.
• Ensure proper inventory management and security of housekeeping materials.
• Safeguard assigned areas and ensure all doors are secured.
• Work independently with minimal supervision.
• Coordinate breaks for team members.
• Communicate any changes to assignments as they occur during shifts.
• Recognize and address situations that may compromise departmental standards.
• Update area status after verifying cleanliness and condition according to established standards.
• Complete maintenance work orders and follow up on repairs.
• Assess employee performance and provide retraining as needed.
• Be knowledgeable about emergency and safety protocols.
• Conduct training for new hires.
• Manage customer feedback and complaints following established procedures to ensure satisfaction.
• Provide performance feedback to management.
• Report any disciplinary issues to management.
• Maintain a flexible work schedule.
• Adhere to all safety guidelines.
• Perform additional tasks as assigned by management.
• Ability to work in varying temperatures and maintain mobility.
• Familiarity with company communication devices.
• Complete all necessary paperwork and logs.
• Keep management informed of work assignment statuses.

Qualifications

• Detail-oriented with strong observational skills.
• Excellent written and verbal communication skills in English.
• High school diploma or equivalent.
• Minimum of one year of supervisory experience in housekeeping or a related field.

• Sitting: Occasionally
• Standing: Frequently
• Walking: Frequently
• Bending: Frequently
• Crouching: Occasionally
• Kneeling: Occasionally
• Climbing (stairs): Frequently
• Reaching: Occasionally
• Carrying: Supplies up to 50 lbs. at a distance of 20 ft. frequently.

• Exposure to both indoor and outdoor environments.
• Ability to work in varying temperatures and conditions.
• Awareness of potential chemical hazards.