Current jobs related to Field Service Engineer - Wilmington - Globus Medical
-
Engineer, Field Service
3 months ago
Wilmington, United States Kovalus Separation Solutions LLC Full timeJob DescriptionJob DescriptionPosition OverviewKSS is looking for a dynamic and passionate Field Service Engineer to assist KSS commission membrane systems purchased by clients, maintain existing systems, audit customer processes and troubleshoot technical problems. We will provide on the job training and a great team atmosphere. The right person must be...
-
Field Service Engineer
2 months ago
Wilmington, United States Segra Full timeSegra is searching for a dynamic and experienced Field Service Engineer to work within our greater Wilmington-Fayetteville-Myrtle Beach market. We are open to candidates who reside anywhere between the eastern part of North Carolina from Goldsboro all the way to Myrtle Beach, SC. Based on the manager’s evaluation of candidate experience and competency, we...
-
Field Service Engineer
2 months ago
Wilmington, United States Segra Full timeSegra is searching for a dynamic and experienced Field Service Engineer to work within our greater Wilmington-Fayetteville-Myrtle Beach market. We are open to candidates who reside anywhere between the eastern part of North Carolina from Goldsboro all the way to Myrtle Beach, SC. Based on the manager’s evaluation of candidate experience and competency, we...
-
Manufacturing Field Service Engineer
2 weeks ago
Wilmington, United States Kovalus Separation Solutions LLC Full time $35 - $45Job DescriptionJob DescriptionPosition Overview KSS is looking for a dynamic and passionate Field Service Engineer to assist KSS commission membrane systems purchased by clients, maintain existing systems, audit customer processes and troubleshoot technical problems. We will provide on the job training and a great team atmosphere. The right person must be...
-
Manufacturing Field Service Engineer
1 week ago
Wilmington, United States Kovalus Separation Solutions LLC Full timeJob DescriptionJob DescriptionPosition OverviewKSS is looking for a dynamic and passionate Field Service Engineer to assist KSS commission membrane systems purchased by clients, maintain existing systems, audit customer processes and troubleshoot technical problems. We will provide on the job training and a great team atmosphere. The right person must be...
-
Field Service Engineer
2 months ago
Wilmington, United States Biolog Inc Full timeJob DescriptionJob DescriptionDescription:Who Are We?Biolog is a leader in microbial identification, phenotypic cell profiling, and metabolic fingerprinting for microbial and mammalian cells. The main office is located in Hayward, CA. The company’s products enable the identification of thousands of species of bacteria, yeast, and fungi as well as...
-
Field Service Engineer
3 weeks ago
Wilmington, United States Onto Full timeOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for...
-
Field Service Engineer
3 weeks ago
Wilmington, United States Onto Full timeOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for...
-
Western Territory Field Service Engineer
2 weeks ago
Wilmington, Delaware, United States Biolog Inc Full timeJob OverviewCompany Profile:Biolog Inc. is a prominent provider of microbial identification, phenotypic cell profiling, and metabolic fingerprinting solutions for both microbial and mammalian cells. Our innovative products facilitate the identification and characterization of a vast array of species, including bacteria, yeast, fungi, as well as human cells...
-
Western Territory Field Service Engineer
2 weeks ago
Wilmington, Delaware, United States Biolog Inc Full timeJob OverviewCompany Background:Biolog Inc. stands at the forefront of microbial identification and cell profiling technologies. We specialize in providing comprehensive services for the analysis of microbial and mammalian cells, facilitating the identification and characterization of diverse species including bacteria, yeast, fungi, and human cells. Our...
-
Field Service Technician
2 weeks ago
Wilmington, Massachusetts, United States Kovalus Separation Solutions LLC Full timeField Service Engineer Opportunity at Kovalus Separation Solutions LLCKovalus Separation Solutions LLC is on the lookout for a skilled Field Service Engineer to contribute to the commissioning of membrane systems for our clientele. This role involves maintaining current systems, assessing customer processes, and resolving technical challenges. It presents a...
-
Field Service Technician
2 weeks ago
Wilmington, Massachusetts, United States Kovalus Separation Solutions LLC Full timeField Service Engineer Opportunity at Kovalus Separation Solutions LLCKovalus Separation Solutions LLC is looking for a skilled Field Service Engineer to contribute to the commissioning of membrane systems for our clients. This role involves maintaining current systems, evaluating customer operations, and resolving technical challenges. The position provides...
-
Technical Sales and Field Service Engineer
2 months ago
Wilmington, United States The Ladders Full timeCompany Profile: CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times. CaptiveAire maintains a network...
-
Technical Field Support Engineer
2 weeks ago
Wilmington, North Carolina, United States Hitachi Full timeLocation: Remote - Southwest USA Company Name: HITACHI ENERGY USA INCProfession (Job Category): Engineering & Science Job Schedule: Full time Remote: Yes Job Overview: Field Support Engineer for FACTS & HVDC Systems Key Responsibilities The Field Support Engineer will be an integral part of the Hitachi Energy Grid Integration FACTS (Flexible AC Transmission...
-
Field Sales Engineer
1 week ago
Wilmington, Delaware, United States Cummins-Wagner Co Inc Full timeJob OverviewCompany: Cummins-Wagner Co. Inc.Position: Field Sales EngineerSalary: $60,000 - $80,000, based on experience -- draw plus uncapped commissionDepartment: Outside SalesLocation: Wilmington, DelawareReports To: Vice PresidentPosition Summary: The Field Sales Engineer is responsible for engaging with a diverse range of clients, including educational...
-
OSA Field Services Coordinator
3 days ago
Wilmington, Ohio, United States Deluxe Media, Inc. Full timeJob Title: OSA Field Services CoordinatorCompany: Deluxe Media, Inc.Job Summary:The OSA Field Services Coordinator plays a critical role in supporting the Field Services Project Manager in ensuring the smooth operation of our field services. This is a non-exempt full-time position that requires strong organizational and communication skills.Key...
-
Wilmington, Delaware, United States Veolia WTS Full timeJob SummaryVeolia Water Technologies & Solutions (VWTS) is a global leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in various industries, including pharmaceutical, food and beverage, and microelectronics.The Field Service Engineer will provide routine to complex field service...
-
Field Service Technician
2 months ago
Wilmington, United States National Carwash Solutions, Inc. Full timeJob DescriptionJob DescriptionNational Carwash Solutions has grown over the past 45 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 300 dedicated service professionals and growing! Come join us...
-
Wilmington, United States Veolia WTS Full timeJob DescriptionJob DescriptionCompany DescriptionVeolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to...
-
Wilmington, Delaware, United States Veolia WTS Full timeJob SummaryVeolia Water Technologies & Solutions (VWTS) is a global leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in various industries, including pharmaceutical, food and beverage, and microelectronics.The Field Service Engineer will provide routine to complex field service...
Field Service Engineer
1 month ago
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
Position Summary:
The Field Service Engineer will provide on-site installation, preventive maintenance, and troubleshooting to maintain the highest quality level for all parts, products and systems. This position will ensure compliance with all company policies & procedures and maintaining compliance with US FDA and international medical device regulations and ISO 13485 quality system requirements. The Field Service Engineer will also participate in and provide support for customer phone inquiries, technical questions, and the documentation of all customer reports complaints / problems to ensure that customers are satisfied, and their needs are fulfilled.
Essential Functions:
- Interfaces with internal and external customers in the coordination, planning, implementation, maintenance and service issues for Globus Medical product
- Installs Globus Medical product on-site at customer locations (hospitals) in accordance with an official installation procedure
- Performs site acceptance testing of Globus Medical product to demonstrate operational performance consistent with product specifications and formal test procedures
- Demonstrates system functionality to customer representatives and secures documented evidence of their concurrence of system functionality
- Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved
- Performs preventative maintenance of Globus Medical product on-site at existing customer's facilities
- Updates existing products to resolve systemic product issues and ensure optimal system functionality; upgrades existing products to enhance system capabilities and provides additional features
- Documents and properly records all customer feedback, issues and complaints consistent with Globus procedures for any unmet customer expectations
- Documents the results of all customer visits including formal installation and system functionality test reports consistent with Globus Medical procedures
- Participates in and helps manage returned material authorization (RMA) processing
- National and possible international travel in support of equipment is possible. As more equipment is deployed in the Northwest there will be less travel
- Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
- Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
- Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Qualifications:
- Bachelor's Degree required; science or engineering degree preferred
- Minimum of 5 years of experience as a Field Service Engineer in a technical customer service/field service role; experience in the medical device industry preferred
- Experience with GMP and ISO standards as well as a strong understanding of healthcare capital equipment
- Ability to get into and out of hospital settings and keep all vendor requirements up to date.
- Proficient in MS Office, especially MS Excel
- Strong knowledge of quality and/or reliability engineering is a plus
- Ability to travel on short notice and provide service in assigned geography
- Self-starter; able to work independently and as a key contributor in small teams
- Excellent oral, written, and graphical communication skills
The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Required to sit; climb or balance; and stoop, kneel, crouch or crawl
- Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
- Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
- Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
- Customer Focused: We listen to our customers' needs and respond with a sense of urgency.
- Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
- Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
Equal Employment Opportunity:
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.