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Internal Meetings Manager
2 months ago
The purpose of this role on the Congress & Meeting Management ("CMM") team is to deliver best-in-class internal meetings for the Human Pharma + Animal Health business unit of client Ingelheim (the "Company"). The role is accountable for driving engagement, efficiency in cost, positive attendee experience, and successful achievement of the strategic goals of the meeting owner.
Responsible for the execution of internal meetings against Internal Meetings SOP and Internal Meetings Playbook and Internal Meetings FAQ that outline coordination between CMM, Sourcing, Compliance, IT, Finance, and other related functions along with external vendors that lead to optimal attendee experience, efficiency, and compliance for client.
Responsible for suggesting best practices for internal meetings using iterative research and assessment of past meeting KPIs.
Exhibit continuous learning mindset on the execution of meetings and share learning and best practices with CMM team.
Ensure coordination of meeting planning activities between internal stakeholders and external vendors as Lead Planner for assigned Tier 1 and 2 meetings.
Performs all Company business in accordance with all regulations (e.g., EEO, FDA, OIG, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to upper management. Demonstrates high ethical and professional standards in all interactions to maintain the Company's reputation.
Understand interdependencies that exist within the current CMM structure and execute against strategy and guiding principles
As Lead Planner, collaborates with Meeting Owners on the content and structure of their internal meetings
Acts as a liaison between the CMM team and group functions (e.g. IT, Compliance, Legal, etc.) and external partners on internal meetings
Engages supporting parties on-site at meetings to ensure they run smoothly and meet the expectations of all attendees and other stakeholders
Knowledge of meeting interdependencies and best practices, including technology capabilities and venue considerations
Experience with creating and managing large scale meeting budgets and finding creative cost saving solutions
Knowledge of Sunshine Act, PhRMA code and other regulations that impact health care provider participation in internal meetings.
Adaptability and rapid problem-solving skills to adapt to the needs of the business changing, internal processes shifting, and evolution of content and format for attendees of internal meetings
This position helps execute the vision of the CMM team for internal meetings.
This will be a hybrid role in Duluth, GA working 2-3 days a week onsite.
Skills: \t
Seven plus (7+) years' combined experience in internal meetings
End-to-end logistical experience planning large scale meetings of 200+ attendees
Knowledge of virtual meeting platforms and apps
Experience leading project teams comprised of internal and external resources
Ability to drive multiple initiatives forward simultaneously
Experience negotiating with and managing external vendors
Strong business acumen and judgment
Proven success working cross functionally with high emotional intelligence
Continuous Process Improvement knowledge with a successful record of delivering results
Ability to find solutions through ambiguous and challenging circumstances
Collaborative approach/ team player
Entrepreneurial spirit
Excellent problem-solving abilities
Strong negotiation and conflict management skills
Highly motivated to make an impact
Patient centric/customer focused
Strong communication, persuasion, and facilitation skills
Displays Agility, Accountability, and Intrapreneurship
Ability to travel up to 50% of the time
Education: \t
Bachelor's degree from an accredited institution required.
Education: Bachelors Degree