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Case Manager's Assistant
3 months ago
DescriptionTHE SALVATION ARMY SEATTLE SOCIAL SERVICES Case Manager's Assistant Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the United States, we are committed to being an efficient and effective network of local offices that provide the community with resources, such as food and shelter opportunities. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. Use your administrative and social services skills as a Case Manager's Assistant The Case Manager's Assistant (CMA) is tasked with various duties, such as scheduling client intakes, conducting interviews, processing intake data, and performing security rounds. They collaborate closely with Case Managers on assessments, documentation, and providing basic needs services, including de-escalating negative client interactions. This position is full-time, non-exempt, and located in Seattle, Washington. Pay Rate: $25.05/hour Duties & Responsibilities Participate in training to ensure safe and effective performance. Safely handle workplace chemicals and operate safety systems. Conduct visual inspections and address any issues. Maintain cleanliness and organization of facilities. Respond to crises and notify authorities when necessary. Maintain accurate records and reports. Collaborate with Salvation Army staff and programs. Ensure timely reporting for duty and adhere to sick leave procedures. Maintain confidentiality of client information. Comply with mandatory reporting laws and Salvation Army policies. Education & Experience High school diploma or GED required. Minimum of 6 months experience in public contact/customer service. Experience in social service shelter/residential setting preferred. WA Driver's License preferred. The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance. Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered. Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available. Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option. Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events. Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time. Paid Vacation: Two weeks annually, accruing from day one, for non-exempt positions. Four weeks annually, accruing from day one, for exempt positions. Accrued vacation is eligible for use after six months' service time. Paid Holidays: 13 designated holidays + 1 floating holiday per year All qualifi
