Immigration Legal Assistant

1 week ago

Seattle, Washington, United States International Rescue Committee Full time
Job Title: Immigration Legal Assistant - Case Manager

Job Overview:

The International Rescue Committee (IRC) is seeking a highly motivated and detail-oriented Immigration Legal Assistant - Case Manager to support our immigration legal services program. As a key member of our team, you will provide critical support to legal practitioners in representing clients before United States Citizenship and Immigration Services (USCIS) and conducting community-based naturalization workshops.

Responsibilities:

* Provide clients with information on immigration benefits before USCIS, work with clients to gather documents, and assist clients to complete applications.
* Respond to inquiries from clients regarding case status and submit inquiries on case status to USCIS and Department of State (DOS).
* Process correspondence from USCIS and DOS, including notifying clients, assisting clients to prepare responses to notices or evidence requests as appropriate, and following up with relevant parties.
* Maintain accurate and up-to-date physical and electronic files and detailed case notes, enter required data in a timely manner, meet all case reporting requirements within established timelines and standards, and assist in the completion of statistical, narrative, and financial reports.
* Represent IRC with clients, community members, and partners by receiving and returning phone calls and emails, scheduling appointments, supporting events (including group processing events), and conducting outreach for legal services.
* Maintain strict client confidentiality and observe all other ethical practices/obligations as outlined in IRC's Immigration Program Policies Manual.
* Participate in all required trainings and webinars relevant to the job description.

Requirements:

* Degree in relevant field, or equivalent professional and/or lived experience.
* Candidates with lived refugee or immigrant experience are encouraged to apply.
* Demonstrated success working and communicating effectively in a multi-cultural environment and with Limited English Proficient people.
* Able to work effectively in a team environment, as well as take independent initiative.
* Excellent attention to detail and strong organizational skills.
* Proficient in Microsoft Office applications (Word, Excel, Outlook) and comfortable utilizing online software and programs.
* Excellent communication skills with proficiency in written and spoken English and professional proficiency in Khmer or Burmese is required.
* Demonstrated dedication to immigrant rights, social justice, and/or human rights based on work experience, volunteer service, or educational activities.
* Commitment to anti-racism and ongoing learning.

Preferred Qualifications:

* Previous experience with immigration legal or social services is strongly preferred.
* Familiarity with immigration software and experience with data entry and management are a plus.
* Community-based outreach and/or work promoting immigrant rights experience is preferred.
* Lived experience as a refugee or immigrant or related lived experience preferred.

Working Environment:

* Standard office environment with occasional opportunities to participate in community outreach and legal assistance events.
* Currently IRC Seattle is a hybrid office/remote work environment. This position requires in-person, in-office work with the option of occasional remote work.
* May require occasional weekend and/or evening work.

Benefits:

* We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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