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Care Pathway Specialist

4 months ago

Lakewood, United States Inspire Medical Systems Full time

ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Our focus on patient outcomes is at the core of everything we do, and our "think I can" attitude drives us to make a difference in the lives of those seeking alternative sleep apnea treatments. WHY JOIN OUR FAST-GROWING TEAM At Inspire, we value people - your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering hybrid work schedules, excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team ABOUT THIS POSITION The Care Pathway Specialist (CPS) position provides technical and clinical expertise, educational and field support to ensure the safe adoption of the Inspire Care Pathway. The CPS is responsible for working with customers, physicians, clinic staff and Inspire field staff to drive procedural and practice success. OPPORTUNITIES YOU WILL HAVE IN THIS ROLE Provide both technical and clinical support during Inspire Care Pathway follow up activities for field personnel including certification of customers. Provide instruction for new Inspire employee (primarily field personnel) including Activation, Post-Implant Care Certification and the Inspire Care Pathway certification. Provide technical and development leadership for the Inspire Care Pathway. Provide follow up with customers including procedural reviews, in-servicing as well as training and educational support. Assist field personnel and customers in device troubleshooting. Collaborate with sales personnel and sales leadership on appropriate training/support for targeted customers. Proactively disseminate peer-reviewed scientific and clinical information to customers and assigned sales team as needed. Coordinate with internal partners including but not limited to Quality, Clinical Research, Marketing, Sales Training. Stay current on relevant scientific publications and clinical evidence. Develop relationships with key opinion leaders and work with high-volume, high-quality customers to glean new learnings for best practices. Drive successful adoption of the Inspire Care Pathway. WHAT YOU CAN BRING TO OUR GREAT TEAM Required: Bachelor's degree with 2+ years of related clinical/healthcare/medical device industry experience...(OR)...a Professional Certification with 5+ years of related clinical/healthcare/medical device industry experience. Ability to communicate and collaborate effectively in a clinical setting. Strong computer skills with MS office including PowerPoint, Excel. Problem solving/trouble shooting skills. Ability to travel which may include overnight (estimated 3-4 times/month). Preferred: Bachelor's degree in Nursing, Science, Technology or Engineering preferred. Respiratory Therapy certification, Registered Polysomnographic Technologist Certification (RPSGT), Registered Sleep Technologist (RST) certification, or clinical sleep educator certification. Previous experience with implantable devices or previous experience with sleep medicine industry. Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation,