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Senior Implementation Specialist | HCM

3 months ago


High Point, United States CBIZ Full time

With over 120 offices and nearly 7,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

CBIZ has been honored to be the recipient of several national recognitions for 2023:

  • Best and Brightest Companies to Work for in the Nation
  • Top Workplaces USA
  • Top Places to Work in Insurance
  • Best and Brightest Companies in Wellness
  • Great Place to Work Certification
CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER)

Position Overview

The Payroll Implementation Specialist works with brand new clients to Centrally HR, our version of UKG Ready. They will lead each client through discovery, build, testing, training and go-live. They will work together with peers on the other modules we offer while project managing multiple clients at a time. A typical day will involve scheduling and leading video conferencing calls, recapping calls with emails, organizing your projects, configuring the application, responding to emails, and reconciling the data imported.

Essential Functions and Primary Duties
  • Assist internal and external clients with requests and problems in a timely manner
  • Conduct client and internal training
  • Consult with clients to deliver a comprehensive solution
  • Analyze existing systems, interface requirements, and business processes
  • Perform implementation activities and tasks related to configuration of payroll systems
  • Prepare and cleanse payroll data prior to migration between systems
  • Assist with information gathering, setting up clients, enrolling employees, and loading historical information in platform
  • Collaborate with other implementation consultants on simultaneous customer projects
  • Help process the first few payroll periods to ensure all transactions are processed accurately
  • Input data into software within required deadlines accurately
  • Record necessary changes/updates as appropriate
  • Ensure all internal controls and procedures are followed for accuracy
  • Additional responsibilities as assigned
Preferred Qualifications
  • Bachelor's degree
  • Experience installing, configuring, and implementing HCM/Benefits Systems and/or Payroll
  • Project management experience
  • Practical knowledge of payroll
  • Preference for candidate with prior experience in HRIS or Human Capital Management software
  • Experience with UKG Workforce Ready is a plus
Minimum Qualifications:
  • High School Diploma or GED required
  • More than 5 years of relevant work experience
  • Acute detail and accuracy skills
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization,both internally and externally
  • Excellent customer relation skills
  • Proficient use of applicable technology
  • Ability to work in a team environment as well as independently
  • Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks
  • Travel based on client and business needs

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