LVN ER Case Management

1 month ago


Bakersfield, United States Heritage Provider Network Full time
Job Description

Under the direction of the Case Management Supervisor, this position is responsible to perform a wide variety of duties including evaluating patients' medical records and helping to facilitate, coordinate, and implement care for those patients who are discharged from the Emergency Room under Coastal Communities Physician Network The LVN Outpatient Emergency Case Management will interact with other departments, clinic personnel, and outside providers in a professional and friendly manner, to create and maintain a positive relationship with our internal and external customers.

1.1 Receive Emergency Room patient list via email and/or fax from participating hospitals for CCPN patients.

1.2 Work with Case Management Supervisor to determine daily patient assignments.

1.3 Obtain patient ER records from hospital EHR or request records from hospital Medical Records department.

1.4 Review patient ER records to determine post discharge care coordination needed including specialty andDME authorizations, follow up appointment with PCP, patient education, referral to Priority Care Clinic, Social Services, or high risk outpatient case management.

1.5 Email patient ER records to Health Information Management Dept.

1.6 Fax patient ER records to assigned PCP office and obtain appointment if not already scheduled.

1.7 Contact patients to follow up on post discharge health status, provide patient education, advise of urgent care availability, and assist with post discharge care coordination needed.

1.8 Document patient communication in NextGen focus charting.

1.9 Utilize NextGen ER Visit Tracking template to document Emergency Room visit information,patientcommunication and case manager interventions.

1.10 Evaluate patient's support

1.11 Ensure a smooth transition of care after

1.12 Participate in weekly IDT meetings telephonically to provide report on patients the week prior.

1.13 Serve as a clinical liaison for patients bringing necessary issues to the Chief Medical Officer and Case Management Supervisor.

1.14 Maintain a positive and team-oriented attitude for the benefit of staff Promote and encourage teamwork and pride among staff members regarding Member Service functions and cultivate good interdepartmental relationships.

1.15 Attend staff meetings.

1.16 Cultural and Linguistics training required annually.

1.17 Other duties as assigned.

Requirements

8.1 Graduate from an accredited Vocational Nursing program.

8.2 Current California LVN license.

8.3 Current BLS certification.

8.4 Minimum of two years clinical nursing experience.

8.5 Ability to utilize electronic mail effectively.

The pay range for this position at commencement of employment is expected to be between $29.33 and $34.50 however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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