Administrative Therapy Specialist, Float

2 weeks ago

Waukesha, United States ProHealth Care Full time
We Are Hiring:

Administrative Therapy Specialist, Float - Waukesha - 0.8 FTE, Days

Begin your story with ProHealth Care's Physical Therapy team. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here.

Schedule Details: Must have the ability to float to all of outpatient therapy locations within Waukesha County and cover both opening and closing shifts. Hours may vary. Flexible scheduling offered. Mon-Thurs 06:45 am- 6:45 pm and Fri 06:45am-5pm. No weekends or holidays.

About Us:

The Outpatient Therapy department services Waukesha county in 14 locations including clinics affiliated with Waukesha, Oconomowoc, and Mukwonago Memorial Hospitals. We employ 78 Physical Therapists. Clinical staff provides care for patients with musculoskeletal, neurologic, and medical diagnoses, seeing patient from infancy through late adulthood. Many specialty services are offered including Cancer Rehab, lymphedema therapy, Pelvic floor rehab, dry needling, vestibular therapy for dizziness, balance and falls, and sport rehab. They also provide specialty care to the pediatric population for complex medical, congenital, orthopedic and neurologic conditions, and sensory processing disorders.

Why Join ProHealth Care:

We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.

This Position Will Offer You:

  • Engaging and community focused culture
  • Competitive Salaries
  • Opportunity for professional career growth
  • Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events
What You Will Do:

As an administrative therapy specialist, you are responsible for greeting and providing exceptional customer service to the patients who receive therapy services at PHC locations. Responsible for the accurate scheduling, registering and entering data of patient information into the medical record system. Supports patient care delivery in the areas of scheduling, insurance verification, and support services. Ensure patients are fully ready to have successful interactions when they come in for a visit. Own provider schedule accuracy and, providing options, match patient needs to appointments. If you like to be challenged by learning new things, and want to apply those new ideas to better serve our patients, then this is the job for you

What you will need:
  • High School Diploma or equivalent required.
  • Ability to proficiently use a computer and type.
  • Experience working in one or more of the following areas:
  • Healthcare Call Center Customer Service
  • Healthcare with medical terminology knowledge
  • At least 4 years in customer service in an office and/or banking environment
  • Knowledge of medical terminology preferred.


About Us:

Learn more at ProHealthCare.org/Careers.

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

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