Medical Office Administrator

1 month ago

Liberty, United States Hanger Full time
Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries.

This role will provide coverage for 12 locations in the Kansas City Area for PTOs, sick time, etc. Mileage is reimbursed. 

Your Impact
  • Responsible for patient appointment scheduling
  • Creation of new patient charts and maintenance of patient records
  • Scanning and filing patient documents and ensuring complete and accurate information
  • Managing incoming phone calls
  • Obtaining insurance authorization
  • Providing financial counseling for patients and posting over the counter (OTC) payments
  • Daily document research on an electronic health/medical record system
Minimum Qualifications

Minimum Qualification:

  • High school diploma or GED required. 
  • Requires less than 1 year of customer service, administration or related experience.
  • Must have a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Preferred Qualifications and Experiences:

  • At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase). 
  • Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols. 
  • Associate's degree.
  • Ability to type 40 correct words per minute. 
  • At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), e-mail and automated billing systems, facsimile machines, calculator, postage machine, copiers, etc. 
  • Basic administrative math accounting skills.

Physical Requirements:

  • While performing the duties of this job, the employee will regularly be required to sit, walk and stand; occasionally bend or twist; regularly talk and hear, both in person and by telephone; use hands to operate standard office equipment; reach with hands and arms (to include reaching overhead); and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Additional Success Factors
  • Excellent organizational skills and the ability to manage multiple tasks (ex. multitasking) with a high degree of detail orientation while working in a fast paced environment. 
  • Resourceful team player who excels at building trusting relationships with patients, referral sources, and colleagues. 
  • Personable office professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse population in multicultural settings. 
  • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects in a fast paced environment. 
  • Strong interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions. While performing this client facing position, working with a diverse population in multicultural settings, there will large amounts of communication (oral and written) including but not limited to clinicians, patients, physicians, physician’s office representatives, other staff members (field associates, managers, directors) and/or business representatives.
  • Demonstrated ability to provide a high level of customer service to patients, fellow employees and referral sources.
  • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
  • Keep the patient at the center of everything that you do, building lifelong trust.
  • Foster open collaboration and constructive dialogue with everyone around you.
  • Continuously innovate new solutions, influencing and responding to change.
  • Focus on superior outcomes, and calibrate work processes for outstanding results.
  • Ability to work with physically challenged individuals.
  • Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols.
Our Investment in You
  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HPO

  • Administrative Support Associate I

    4 weeks ago

    Liberty, North Carolina, United States American States Water Full time

    **Job Overview** American States Water is seeking a highly skilled and organized Administrative Support Associate I to join our team. This role will provide administrative support to various departments within the company, ensuring the smooth operation of daily tasks and activities. **Key Responsibilities:** Provide exceptional customer service to...

  • Branch Office Administrator

    4 weeks ago

    Liberty Lake, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...

  • Administrative Assistant Professional

    2 weeks ago

    Liberty, North Carolina, United States American States Water Full time

    About the Job We are seeking a highly skilled Administrative Support Associate to join our team at American States Water. This role is ideal for individuals who possess excellent communication and organizational skills, with the ability to work independently and as part of a team. As an Administrative Support Associate, you will be responsible for providing...

  • Medical Office Professional

    7 days ago

    North Liberty, Iowa, United States UnityPoint Health Full time

    UnityPoint Health is seeking a dedicated Medical Office Professional to join our team at North Liberty Family Medicine. This role offers a $5,000 Sign-On Bonus and a competitive salary of $60,000 - $80,000 per year, depending on experience.About the Role:Serving as a Member of the Clinical TeamThis position serves as a member of the clinical team under the...

  • Rental and Sales Coordinator

    3 weeks ago

    Liberty, Missouri, United States CENTRAL POWER SYSTEMS & SERVICES Full time

    Job SummaryCentral Power Systems & Services (CPS&S) is a leading distributor of Allison Transmissions, Detroit Diesel, and MTU and Mercedes engines in Kansas, Missouri, and Northern Oklahoma. We are seeking an experienced Rental and Sales Coordinator - Administrative Professional to join our team in Oklahoma City, Oklahoma. About UsCentral Power Systems &...

  • Administrative Coordinator OH

    2 days ago

    liberty, United States Nesco Resource Full time

    Join Our Team as an EHS Leave Coordinator! Are you ready to make a meaningful impact on employees' lives while advancing your career in a dynamic, supportive environment? We're seeking an EHS Leave Coordinator who thrives on helping others, solving challenges, and ensuring compliance with important leave and absence policies. In this role, you'll serve...

  • Medical Office Coordinator

    2 days ago

    Liberty Lake, Washington, United States Providence Health & Service Full time

    OverviewAt Providence Health & Service, we are committed to providing exceptional patient care and improving the health of our communities. Our team of dedicated caregivers is passionate about delivering compassionate and personalized service.Job SummaryWe are seeking a skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you...

  • Administrative Support Associate I

    2 months ago

    Liberty, United States American States Water Full time

    Through its wholly owned subsidiaries, American States Utility Services, Inc. contracts with the federal government to provide water and wastewater services that include operating, maintaining, renewing, replacing, and constructing new systems on military installations throughout the United States. The installations where we presently operate are home to...

  • Parttime Administrative Assistant

    5 days ago

    Liberty Hill, United States Neighborhood Management Full time

    We are currently looking for a part-time Administrative Assistant to join our team in a sophisticated and upscale property setting. The ideal candidate should project a polished and professional demeanor. In this role you will provide key support in the day to day operations of property. Responsibilities: Provide administrative support to on-site HOA...

  • Nesco Resource | Administrative Coordinator OH

    2 days ago

    liberty, United States Nesco Resource Full time

    Join Our Team as an EHS Leave Coordinator! Are you ready to make a meaningful impact on employees' lives while advancing your career in a dynamic, supportive environment? We're seeking an EHS Leave Coordinator who thrives on helping others, solving challenges, and ensuring compliance with important leave and absence policies. In this role, you'll serve...

  • Administrative Assistant

    2 weeks ago

    Liberty Lake, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract employment opportunity (at least 30 day) for an Administrative Assistant in the iKendall Yards, Spokane ,WA area. This role is situated in a welcoming environment with two desks serving as the front desk location. Responsibilities:• Efficiently handle inbound and outbound calls, providing excellent...

  • Administrative Assistant

    2 weeks ago

    West Liberty, United States MCI Careers Full time

    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an Administrative Assistant to provide support...

  • Administrative Assistant Building/Department

    6 days ago

    Liberty, United States Liberty 53 School District Full time

    Administrative Assistant - Building/Department (Full-Time)12 Month/40 hours per week Liberty Public Schools is actively seeking a Administrative Assistant. The job of Administrative Assistant - Building/Department is done for the purpose/s of providing administrative and secretarial support to assigned school site administrators; monitoring assigned...

  • Neighborhood Administrative Assistant

    3 days ago

    Liberty Hill, United States Neighborhood Management Inc Full time

    Job SummaryNeighborhood Management Inc. is seeking a skilled Neighborhood Administrative Assistant to join our team.In this role, you will provide vital support to our on-site HOA staff, ensuring the effective management of our properties.Main Responsibilities:Support on-site HOA staff with daily tasks and responsibilitiesAssist Board of Directors,...

  • Government Administrative Assistant

    2 weeks ago

    Liberty Hill, United States Internal Revenue Service Full time

    Job Summary:">We are seeking a skilled General Clerk to join our team at the Internal Revenue Service (IRS) in Liberty Hill, TX.">About the Position:">This is a seasonal position that typically lasts 3-5 months and requires working in office full-time. As a General Clerk, you will be responsible for performing administrative tasks using an automated system,...

  • Business Development Executive

    4 weeks ago

    West Liberty, United States Modern Office Methods Full time

    OVERVIEW & PURPOSE The ideal candidate will be an experienced sales person who is comfortable generating sales leads with new clients and maintaining relationships with existing ones. This candidate will be able to understand a prospective client's needs and offer an ideal solution. The ideal candidate will have strong communication skills and have a...

  • Healthcare Administrative Assistant

    2 days ago

    Liberty Lake, Washington, United States Providence Health & Service Full time

    Job TitleMedical Office CoordinatorAbout UsAt Providence Health & Service, we are committed to delivering high-quality patient care and advancing best practices in healthcare. Our team of dedicated caregivers is passionate about making a positive impact in our communities.ResponsibilitiesScheduling patients and managing clinic workflowsObtaining and...

  • Medical Assistant

    3 weeks ago

    Liberty, Missouri, United States Liberty Hospital Full time

    Job Title: Medical AssistantWe are seeking a skilled Medical Assistant to join our team at Liberty Hospital. As a key member of our healthcare team, you will be responsible for organizing patient flow and assisting providers with various tasks.About the Role:This is a full-time position that requires one year of clinical experience. If you have a strong...

  • Office Coordinator for Academic Affairs

    1 week ago

    Liberty, United States West Liberty University Full time

    Benefits:We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience.A generous benefits package, including approximately 2 days of annual leave (vacation) per month and 12-13 paid holidays.Free use of the Wellness facilities and free admission into all WLU events with your employee Topper Card.Why Join Us: As an equal...

  • Medical Care Professional

    4 weeks ago

    Liberty, North Carolina, United States Randolph Hospital Inc Full time

    Job Overview:Randolph Hospital Inc is seeking a Medical Care Professional to join our team. As a key member of our healthcare team, you will provide high-quality patient care and support our mission to deliver exceptional medical services.Estimated Salary: $60,000 - $80,000 per yearResponsibilities:Provide patient care duties under appropriate clinical...