Current jobs related to Service Desk Technician - New Orleans - Canal Barge Company

  • IT Service Desk Technician II

    5 hours ago

    New Orleans, United States inSync Staffing Full time

    Payrate: 30-$32/hr., depending on experience Benefits: Health, Dental and Vision insurance, Flexible spending accounts, Life insurance, Retirement plan, etc. We are seeking a customer-focused IT Service Desk Technician II to assist our client's IT team 'onsite' in New Orleans (Jefferson, LA). This is a contract-right-to-hire. Note : May require...

  • Help Desk Technician II

    1 day ago

    New Orleans, Louisiana, United States General Dynamics Information Technology Full time

    About the RoleWe are seeking a highly skilled Help Desk Technician II to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Technician II, you will play a critical role in supporting the Department of the Navy Enterprise Service Desk (NESD) activities at our New Orleans, LA facility.Key ResponsibilitiesAssist and support...

  • Help Desk Technician

    2 months ago

    New Orleans, United States ASM Global Full time

    POSITION: Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and...

  • Service Desk Technician

    2 days ago

    New Brighton, Minnesota, United States Mytech Partners Full time

    {"h1": "Job Description", "p": "At Mytech Partners, we are seeking a skilled Service Desk Technician to join our Help Desk Team. As a key member of our team, you will be responsible for remotely supporting our managed clients' end users, providing technical assistance, and resolving issues in a timely and professional manner.", "ul": [{"li": "Provide...

  • Help Desk Technician II

    1 day ago

    New Orleans, Louisiana, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician II to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Technician II, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key...

  • Help Desk Technician

    58 minutes ago

    New Orleans, United States ASM Global Full time

    POSITION: Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and...

  • IT Service Desk Specialist

    1 day ago

    New Orleans, Louisiana, United States Insight Global Full time

    IT Service Desk AdministratorInsight Global is seeking a skilled IT Service Desk Administrator to join our team in St. Rose, LA. As a key member of our IT team, you will be responsible for providing advanced technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to clients via...

  • Help Desk Technician II

    7 days ago

    New Orleans, Louisiana, United States General Dynamics Information Technology Full time

    Job DescriptionWe are seeking a highly skilled Help Desk Technician II to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Technician II, you will play a critical role in providing technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesAssist customers with...

  • Enterprise Service Desk Specialist

    2 weeks ago

    New Orleans, Louisiana, United States Leidos Full time

    About the RoleWe are seeking a highly skilled and motivated Help Desk Support Representative to join our team at Leidos. As a member of our team, you will play a critical role in delivering exceptional IT support services to our customers.Key ResponsibilitiesProvide tier 1 level support to users, including phone and online support, troubleshooting, and...

  • Help Desk Technician II

    2 days ago

    New Orleans, Louisiana, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician II to join our team at General Dynamics Information Technology. As a Help Desk Technician II, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key...

  • Enterprise Service Desk Specialist

    6 days ago

    New Orleans, Louisiana, United States Leidos Full time

    Job SummaryWe are seeking a highly skilled and motivated Help Desk Support Representative to join our team at Leidos. As a member of our team, you will play a critical role in providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide tier 1 level support to clients via phone and online channelsPerform...

  • Enterprise Service Desk Specialist

    4 weeks ago

    New Orleans, United States Leidos Full time

    Description Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services,...

  • Enterprise Service Desk Specialist

    2 weeks ago

    New Orleans, United States Leidos Full time

    Description Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services,...

  • Enterprise Service Desk, Mid

    4 days ago

    New Orleans, United States Leidos Full time

    Description Are you interested in being part of supporting the worlds most advanced and secure IT network?  Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity...

  • Enterprise Service Desk, Mid

    1 month ago

    New Orleans, United States Leidos Full time

    Description re you interested in being part of supporting the worlds most advanced and secure IT network?  Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity...

  • Service Desk Technician

    1 week ago

    New York, New York, United States Totally Joined for Achieving Collaborative Techniques Full time

    About UsTotally Joined for Achieving Collaborative Techniques (TJFACT) is a minority-owned, CVE-verified Service Disabled Veteran-Owned Small Business (SDVOSB) performance-driven professional services government contracting company that provides a broad spectrum of services and solutions to U.S. government agencies and organizations.About the PositionTJFACT...

  • Enterprise Service Desk Specialist

    2 months ago

    New Orleans, United States Leidos Full time

    Description Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services,...

  • Enterprise Service Desk Specialist

    1 week ago

    New Orleans, Louisiana, United States Leidos Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Leidos. As a member of our team, you will play a critical role in delivering exceptional IT services to our clients.Key ResponsibilitiesProvide tier 1 level support to users, including phone and online support, troubleshooting, and resolving technical issues.Monitor network...

  • Help Desk Specialist

    1 week ago

    New Orleans, Louisiana, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a skilled Help Desk Technician II to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Technician II, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving problems in a timely and efficient manner.Key ResponsibilitiesAssist customers with...

  • Service Desk Support Technician

    4 weeks ago

    New York, NY, United States TEKsystems Careers Full time

    One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message...

Service Desk Technician

4 months ago

New Orleans, United States Canal Barge Company Full time
CANAL BARGE COMPANY, INC.

JOB DESCRIPTION

SERVICE DESK TECHNICIAN - VESSEL AND NETWORK PCs

INFORMATION SYSTEMS

I. BASIC FUNCTIONS

Support the setup, operation, and maintenance of company information and communication systems under the direction of the Service Desk Supervisor.

II. MAJOR RESPONSIBILITIES

A. Provide primary technical support to all CBC offices, vessels, and employees

B. Maintain operational status of all CBC hardware, software, and systems, including but not limited to:

1. Vessels PC's and peripherals, network architecture and health, navigational software, operations software, communications systems, cell phones, and camera systems.
  • Provide on-site support of vessel's hardware and software when necessary
2. Shoreside PC's and peripherals, employee account setups, transfers, and exits, company cell phones, desk phones, communications systems, operations software, accounting and invoicing systems, operations systems, purchasing systems, etc.

3. Active Directory, Azure AD and O365 Admin, antivirus programs, remote management systems, endpoint management systems, MFA programs, and company VPN's

C. Maintain Service Desk ticketing system, address tickets as assigned, and troubleshoot and resolve Service Desk issues according to SLA guidelines.

D. Maintain basic IT vendor accounts and relationships, order supplies, and maintain IT inventory

E. Provide general user training for basic company systems

F. Maintain documentation for Service Desk SOP's

G. Maintain conduct in accordance with the Company's Code of Conduct and Business Philosophy.

H. Perform other duties as requested by immediate supervisor and department or group manager.

III. ORGANIZATIONAL RELATIONSHIP

The Service Desk Technician is appointed by the Director of Information Systems and reports to the Service Desk Supervisor.

IV. JOB REQUIREMENTS
  • 4-year degree preferred.
  • Must be eligible to acquire a TWIC (Transportation Worker Identification Credential) card
  • Inland marine support desirable.
  • Minimum 2+ years of experience with hardware & basic office software systems used by the company.
  • Good communication skills, adaptability, willingness to learn new systems.
  • Be able to work in both stand-alone and team environments.
  • Must be able to travel to and traverse company towboats and barges.
  • Must be able to lift 25-40 pounds.
  • Reliable automobile transportation is required for travel to and from company vessels and offices (all business-related travel expenses are reimbursed, including mileage).
  • Ability to travel overnight as required.


Canal Barge Company, Inc. and its subsidiaries are Equal Opportunity Employers - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.