Senior Event Manager

21 hours ago

St Louis Park, United States Ewald Consulting Full time

Ewald Consulting plans over 200 conferences, events and professional development programs each year. Our team of Event Managers serve as the central point for all event-related logistics - meetings, conferences and workshops - for their assigned clients. This includes, but is not limited to, budget management, contract negotiations, facility site selection, and facility site management. All Event Managers achieve their client's event-related goals through a combination of their own work as well as the coordination of tasks with client volunteer committees. The Senior Event Manager also assists the Events team with process improvement and training, as well as supporting their assigned clients in their contracted association management services. For this position, it is required that you have the Certified Meeting Planner designation, with a preference for an individual with the

Role and Responsibilities

Our Senior Event Managers lead the entire event planning process for the clients they serve, including clients larger in size, as determined by annual revenue and membership base. They are involved in all technical aspects of planning, leading, and hosting their client events. Our Senior Event Managers work cross-functionally with other departments on event-related projects.

The Senior Event Manager works with the Director of Events on process improvement items. They also attend continuing education events and conferences in order to share knowledge learned with the team.

Key work our Senior Event Managers deliver for our clients includes:

Client Relations
• Represents Ewald Consulting and the client organization to various client constituents - committees, members, volunteers, potential members
• Ensures that client interests are a top priority in all decision-making and event planning
• Consults with clients using a strategic approach to determine the purpose and objectives for all events
• Assesses client needs and desires for consideration in event planning
• Works directly (and often directs work) with client members and volunteers to develop and finalize event formats, agendas, topics, speakers, exhibit halls and entertainment
• Develops new strategies and formats to ensure client's conferences and events are innovative and profitable
• Researches, shares and implements new best practices across all clients
• Handles numerous client requests, concerns, questions daily

Project Management
• Ensures all logistical details (including room set-up, audio visual, transportation, housing, and food and beverage etc.) are entered, monitored and completed using our internal project management software
• Manages all aspects of assigned client events, meetings, workshops and/or conferences:

o Manages Call for Proposals process in conjunction with volunteers

o Oversees the speaker management process, may require utilization of abstract management system

o Manages the sponsor/ exhibitor prospectus in conjunction with volunteers

o Produces onsite materials in conjunction with Communications Department (program, sessions materials, signage)

o Prepares conference evaluation materials

o Develops the onsite mobile app in conjunction with the Communications Department

o Oversees all communications and marketing related to event promotion in conjunction with volunteers

o Makes recommendations to volunteers for future events.

Budget Management
• Works with the Account Executive to forecast, manage and reconcile the event budget to ensure it is integrated into the overall budget of the organization
• Tracks and manages event finances monthly and reports any concerns with attendance and budget
• Provides post-event cost benefit analysis and event improvement recommendations
• Reconciles budget to actual at conclusion of events

Vendor Management and Relations
• Builds and maintains relationships with vendor and venue/site representatives
• Manage relationship with abstract management system vendor & ensure all staff are effectively trained on utilization of system
• Manages Request for Proposals (RFPs) process and conducts site visits for all conferences.
• Negotiates and manages vendor contracts to secure best possible value for our clients
• Manages venue/vendor contracts for Professional Development events in conjunction with Conferences for assigned clients

Required Qualifications and Education

Bachelor's degree in Event Management or related industry

Certified Meeting Planner (CMP) designation required; CMP-HC preferred

5 - 7 years of experience in an event management role or industry

5 - 7 years of experience in a client-service related role or industry

Excellent customer service presence and mindset

Strong organizational and project management skills

Ability to multi-task in a fast-paced working environment

Capacity to service multiple clients from diverse industries

Proficient in planning, proposing and managing event budgets

General knowledge of Microsoft Office suite with a proficiency in MS Word and MS Excel

Preferred Knowledge and Skills

Working knowledge of content management systems (i.e.: Cvent and YourMembership)

Abstract Management experience preferred

Healthcare Association event experience preferred

A consultative mindset and approach to client service

An eye toward continuous improvement

A team-player mentality

Flexible, patient and calm working demeanor

Working Conditions and Environment

Travel is required - National and International potential

Primarily a general office environment, but onsite hosting of events and conferences is required

Willingness to work evenings and weekends as client events require

Ability to lift and carry items for an event. Items generally weigh less than 50 lbs.

Ewald Consulting offers a full benefits package for full time staff including health and dental coverage, 401K contribution, paid time off, flexible holiday time off, and other great benefits.

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