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Event Manager

5 months ago

Menlo Park, United States Che Fico Full time

ABOUT THE POSITION

The Events Manager is responsible for the sales, organization, and execution of private events for the restaurant. This position will handle communication with clients from lead to event completion, generating and updating of contracts and BEO’s, menu creation, as well as the execution of events onsite as needed.


Outside of event responsibilities will include weekly manager meetings, financial oversight, driving sales, and working with the management team towards cultivating a healthy team dynamic. This position is part of the management team and will evolve with the needs of the business. This position will report to the Events Director.


DUTIES, RESPONSIBILITIES & EXPECTATIONS

The outlined responsibilities below reflect an overview of the position; as a growing company we will need to be flexible to a changing environment and change in duties and responsibilities.


- The Event Manager will be the point of contact for our event clients. They will assist with the client experience from the first lead, to the day of the event confirming party size, menu selection and any special needs they may have.

- Ensure all event details are accurate and up-to-date with detailed information from email and phone correspondence with clients for each event

- Coordinate the timeline of all onsite events with restaurant managers, ensuring that room set-up, flow and delivery is in line with guest expectations

- Contribute to weekly manager meetings by reviewing upcoming special events and guest event feedback and financials.

- Supports and assists the events department with duties including, but not limited to: Providing assistance to guests looking to book events, following up on phone and email leads, providing details of our offerings and answering guest questions

- Follow-up on all incoming leads in a timely fashion, returning all sales calls and emails (Our goal is within 24 hours with an away message on days off)

- Responsible for generating detailed and accurate BEO’s, menus, place cards, floor plans and any other documents needed execute onsite events

- Clerical support for department including data entry, filing, invoicing

- Work and support Events director to manage off-site events and organize/manage rental items, service staff, beverage team and work with venues as necessary

- Regularly confirm that all members of the management team are updated with any significant event changes

- Complete follow-up with clients and staff after each event

- Updating sample menus, TripleSeat picklists and templates, and Toast as needed


Management experience is a plus, however we will gladly accept applicants with a strong background in the service or events industry who are excited to take on a new role. We are growing quickly as a company, and seeking individuals who would like to grow with us.


We highly encourage people of all backgrounds with varied experience levels to apply. We value and seek diversity amongst our team.


COMPENSATION AND BENEFITS

Salary Expectations: Base salary of $60,000 + commissions on all events (projected to bring in $100,000+ in total compensation)

Competitive wages plus bonus opportunities

Health, Dental, Vision insurance

Paid Parental Leave

Retirement savings plan - 401k with 4% match

Opportunities for internal growth and career advancement - we are a fast growing company and look to promote from within

Profit sharing - after one year you will have access to our quarterly profit sharing pool

Financial education - we host monthly P&L reviews open to all employees

Work-Life Balance

We host staff events, field trips and seminars to build restaurant culture and further our development as a team.


We want this to be the most fun and rewarding job you have ever had in the hospitality industry, and we are seeking talented professionals to help grow our team. Please send us your resume and a brief note about you and why you want to work at Che Fico. We look forward to meeting you