Technical Support Specialist
3 weeks ago
Title: Technical Support Specialist Technical Support Specialist KBR, in support of the Volpe Center’s Mission IT Support (MITS) Services program, has several openings to support new FMCSA work. We are seeking a Technical Support Specialist that demonstrates experience in the analysis of user needs and the development of functional and non-functional requirements for web-based applications for the US Department of Transportation (DOT). Candidate must be able to obtain Public Trust Clearance. This position requires an individual to have resided in the United States for 3 out of the last 5 years. Essential Job function Performs all activities associated with the design, development, implementation, maintenance, configuration management and quality control of software for scientific/engineering applications. Create prototypes and performs internal testing of software products. Respond to and resolve software discrepancies against documented requirements. Determine software maintainability and overall adherence to user requirements. Generate program design language and code based on department standards. Generate/update project documents. Analyzes and evaluates systems and devises computer specifications and systems for scientific/engineering applications to process data. Encodes, tests, debugs, and installs operating programs and procedures. Participates with engineering in the design, development, and utilization of scientific/engineering electronic data processing systems software. Provides analysis related to the design, development, and implementation of software for products such as utility software, development software, and diagnostic software. Participates in the development of engineering test strategies, devices and systems. BA/BS in mathematics, engineering, computer science, or other related field and 3+ years of related experience. Basic Qualifications This position requires U nited States residency for three of the last five years. Must be able to be cleared for a position of Public Trust through the Department of Transportation. Bachelor's degree in business administration, information systems, or related field preferred 5+ years of related experience. Understanding of customer mission, strategic goals. Experience working with business processes and re-engineering. Experience working with various functional groups within an organization. Experience with structured analysis techniques; analysis and design of transportation system applications for various architectures (simple to complex); system application prototyping; operating systems and hardware interfaces; database structures, location, and data elements; and/or system benchmarking and performance evaluation. 3+ years of experience working directly with project sponsors and end users. Good communicator and adept at presenting Other Qualifications Strong interpersonal skills to interact with stakeholders: sponsors, customers, end users, and trainers, as well as project technical staff. Superior writing skills. Seasoned project management professional, with experience managing both plan driven and change driven project methods. Experience with the full suite of MS Office tools, including Microsoft Visio. Experience with development support tools, such as MS Project, Team Foundation Server, Jira, and SharePoint. Experience using one or more of the following prototyping tools: Axure RP, Microsoft Paint, Microsoft Visio, etc. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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Technical Support Specialist
1 month ago
Cambridge, Massachusetts, United States KBR Full timeTitle:Technical Support SpecialistTechnical Support SpecialistKBR, Inc. in support of the Volpe Center seeks a Technical Support Specialist that demonstrates experience in the analysis of user needs and the development of functional and non-functional requirements for web-based applications for the US Department of Transportation (DOT). Must be able to...
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Technical Support Specialist
1 month ago
Cambridge, United States KBR, Inc. Full timeTechnical Support SpecialistKBR, in support of the Volpe Center’s Mission IT Support (MITS) Services program, has several openings to support new FMCSA work. We are seeking a Technical Support Specialist that demonstrates experience in the analysis of user needs and the development of functional and non-functional requirements for web-based applications...
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Technical Support Specialist
1 month ago
Cambridge, United States KBR, Inc. Full timeTechnical Support SpecialistKBR, in support of the Volpe Center’s Mission IT Support (MITS) Services program, has several openings to support new FMCSA work. We are seeking a Technical Support Specialist that demonstrates experience in the analysis of user needs and the development of functional and non-functional requirements for web-based applications...
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Technical Support Specialist
2 weeks ago
Cambridge, Massachusetts, United States Pegasystems Full timeJob Category: Information TechnologyLocation: United StatesJoin Our Team:Pegasystems is at the forefront of technological innovation; this is your opportunity to engage with cutting-edge technologies and tackle intriguing challenges.The User Support Services team is committed to delivering exceptional user experiences to a vast network of Pega users...
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Cambridge, Massachusetts, United States Tata Consultancy Services Full timeJob Title: Desktop and Mobility Technical Support SpecialistJob Summary: We are seeking a skilled Desktop and Mobility Technical Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing remote desktop level L2 troubleshooting and technical support for end-user issues.Key...
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Applications Technical Specialist
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Cambridge, United States InterSystems Full timeApplications Technical Specialist As an Applications Technical Specialist on the Cloud team, you will contribute to the successful and timely support of hosted InterSystems environments, such as HealthShare Managed Solutions, Health Connect and IRIS for Health, by providing application knowledge in the functional and technical areas. You will have the...
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Technical Project Specialist
1 week ago
Cambridge, Massachusetts, United States eTeam Full timeAbout eTeameTeam is a leading organization in the digital R&D space, and we're seeking a highly skilled Technical Project Specialist to join our team.Key ResponsibilitiesCollaborate with our vendor team to deliver business-critical capabilities in our R&D portfolio space, leveraging technical best practices and professional experience.Evaluate potential...
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Senior IT Support Specialist
2 weeks ago
Cambridge, United States 24M Technologies Full timeSenior IT Support Specialist: We are seeking a dynamic and experienced Senior IT Support Specialist to join our support team. This role is ideal for an individual who excels in advanced IT support and is eager to take on higher-level responsibilities, driving both personal growth and team success. The Senior IT Support Specialist will serve as the key...
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Senior IT Support Specialist
2 weeks ago
Cambridge, United States 24M Technologies Full timeSenior IT Support Specialist: We are seeking a dynamic and experienced Senior IT Support Specialist to join our support team. This role is ideal for an individual who excels in advanced IT support and is eager to take on higher-level responsibilities, driving both personal growth and team success. The Senior IT Support Specialist will serve as the key...
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Technical Sales Specialist
3 weeks ago
Cambridge, United States Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description Are you a motivated sales professional looking for an exceptional opportunity to showcase your expertise? Thermo Fisher Scientific Inc. is seeking a Technical Sales Specialist - IC to join our world-class Sales team. As a global leader in scientific research and innovation, we are...
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Technical Sales Specialist
6 days ago
Cambridge, United States Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAre you a motivated sales professional looking for an exceptional opportunity to showcase your expertise? Thermo Fisher Scientific Inc. is seeking a Technical Sales Specialist - IC to join our world-class Sales team. As a global leader in scientific research and innovation, we are...
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Technical Support Engineer
4 weeks ago
Cambridge, United States ReversingLabs Full timeJob DescriptionJob DescriptionAt ReversingLabs, our software supply chain security and threat intelligence solutions have become essential to advancing Cybersecurity maturity around the globe. We're on a journey to expand adoption and accelerate growth by hiring the top talent across the security industry.Notable breaches such as SolarWinds, CircleCI and...
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Technical Support Engineer
4 weeks ago
Cambridge, United States ReversingLabs Full timeJob DescriptionJob DescriptionAt ReversingLabs, our software supply chain security and threat intelligence solutions have become essential to advancing Cybersecurity maturity around the globe. We're on a journey to expand adoption and accelerate growth by hiring the top talent across the security industry.Notable breaches such as SolarWinds, CircleCI and...
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Technical Support Analyst
7 days ago
Cambridge, Massachusetts, United States Biogen Full timeOpportunity for a Technical Support AnalystPosition OverviewWe are seeking a committed Technical Support Analyst to provide exceptional end-user assistance within a prominent biotechnology organization. This role involves delivering daily support to users, including specialized assistance for Executive and VIP personnel. You will oversee the processes for...
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Technical Support Analyst
2 weeks ago
Cambridge, Massachusetts, United States Biogen Full timeOpportunity for a Technical Support AnalystPosition OverviewWe are seeking a committed Technical Support Analyst to enhance our operations at a prominent biotechnology organization. This role involves delivering comprehensive end-user assistance to our office, with a focus on supporting Executive and VIP personnel on-site. You will oversee the processes for...
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Technical Support Analyst
2 weeks ago
Cambridge, Massachusetts, United States Biogen Full timeExciting Opportunity as a Technical Support AnalystPosition OverviewWe are seeking a committed Technical Support Analyst to enhance our operations at a prominent biotechnology firm. This role involves delivering daily support to end-users, with a focus on providing specialized assistance to Executive and VIP personnel. You will oversee the processes related...
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Service Desk Associate I
2 days ago
Cambridge, Massachusetts, United States Harvard University Full timeJob SummaryAs a Service Desk Associate I at Harvard University, you will play a critical role in providing high-quality technical support to our community of students, faculty, and staff. This position requires excellent communication and problem-solving skills, as well as a strong understanding of technical systems and software.Key ResponsibilitiesMonitor...
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Optical Systems Support Specialist
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Cambridge, Massachusetts, United States HyperLight Full timeOptical Systems Support Specialist HyperLight is an innovative startup that emerged from Harvard University in 2018, leveraging groundbreaking discoveries in thin-film lithium niobate (TFLN) photonics. Our photonic integrated circuits deliver outstanding performance that surpasses other materials, produced at scale and with cost efficiency. We specialize in...
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On-Site AV Support Specialist
1 week ago
Cambridge, Massachusetts, United States Diversified Full timeAt Diversified, we are at the forefront of technological innovation, leveraging cutting-edge solutions and ongoing advisory services to transform businesses. Our extensive range of services is designed to help our clients foster connections that truly matter – whether it's by captivating audiences, engaging employees, motivating participants, or enhancing...
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Technical Support Engineer
2 weeks ago
Cambridge, Massachusetts, United States Vizgen Inc Full timeJob OverviewAbout Vizgen IncVizgen Inc is an innovative enterprise that has pioneered the next generation of spatially resolved genomic tools, enabling researchers to uncover new insights into the biological mechanisms that influence human health and disease. The company's cutting-edge MERSCOPE platform provides high-precision imaging of RNA molecules and...