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Customer Value Insights Manager
4 months ago
*Your work days are brighter here. * At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About the Team The Value Management team's mission is to help customers and prospects quantify what life with Workday will mean for them and to help articulate their strategic story. Our team consists of value consultants who advise our sales leaders, customers, and prospects on strategies to unlock value with Workday solutions. The Value Insights & Advisory organization is made up of teams dedicated to researching and understanding the business outcomes Workday drives for our Customers, partnering cross-functionally to enable Workday's Value Realization framework, building out Value Management's messaging and thought leadership strategy, and advising on our largest, most strategic oCFO engagements. About the Role The Customer Value Insights Manager will be a new role within our Value Insights and Advisory organization responsible for [a] partnering cross-functionally with Value, CX, Marketing, and Product teams to increase and leverage our supply chain of customer value data and [b] generating impactful customer insights and thought leadership that supports our GTM motions. Responsibilities Thought Leadership & Value Messaging: Deploy our value benchmarks within timely thought leadership and value messaging that supports Workday's impact on resonating industry and business themes in the marketplaces we serve. Customer Value Insight Advisory and Advocacy: Operate as a subject matter expert on the aggregate or average outcomes our Customers are realizing across the full Suite. Present customer evidence in public forums or within Customer Executive meetings. Cross-Functional Collaboration: Drive collaboration with other GTM and Product stakeholders to facilitate greater customer insight collection and utilization. About You Basic Qualifications 5+ years of domain experience over multiple years in value management or management consulting. Other Qualifications Past experience in Customer Research and executing upon data-driven thought leadership, preferably in the technology or business realm Experience working with data to generate meaningful benchmarks and insights Experience delivering results in a matrixed organization or cross functional environment Strong written and verbal communication skills Possess an entrepreneurial mindset: Comfort with ambiguity with the ability to take on new challenges and responsibilit ies and deliver against your own internal clock Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock g ants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $149,600 USD - $224,400 USD Additional US Location(s) Base Pay Range: $149,600 USD - $224,400 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process
