Client Services Manager
3 days ago
Are you looking for a new role where you can make a difference in the lives of others? Do you want to work for an agency that truly cares about its employees and the community? This is a wonderful opportunity to work in the home healthcare arena, and be part of a team devoted to providing outstanding service, brightening the lives of our elderly clients and offering peace of mind to their families. We are seeking a Client Services Manager who is amazing at customer service, loves talking on the phone, has exceptional communication and interpersonal skills, and is quick to learn new software. If you have a strong desire to help others, are a team player and would enjoy assisting our wonderful clients and field staff, this may be the opportunity you've been looking for. The Customer Care Manager is responsible for scheduling of field staff, managing all touch-points (field staff, care recipient and family caregiver) and client care standards, and ensuring field staff are compatibility-matched while staying informed of client well-being. Experience with scheduling and working in the home care industry is a huge plus. This is an on-site office position, Monday - Friday, 8:30 am to 5:00 pm. Benefits * Weekly pay with direct deposit * Monthly stipend for health insurance premiums * Generous PTO and paid holidays * Friendly supportive coworkers * Comfortable and casual work environment * Family atmosphere * Bonus Opportunities * Serve the community * Room for growth and advancement Responsibilities * Customer/client care – effectively manages the customer care procedures and serves as the point of contact for client/customer relations.· * Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime. * Answers all in-coming calls with a smile, addressing the caller's needs, and transferring to appropriate party when necessary. * Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar Care over other agencies. * Provide information to be used for statistics, reports, and records for purposes of evaluation and reporting of organization activities. * Works cooperatively with office staff to select and choose the best caregiver to suite our clients' needs. * Assures compliance with all local, state, and federal laws Requirements * Bachelor degree or a minimum of 2 years experience as a Customer Care Manager and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations * Strong computer skills; Microsoft Office literate with the ability to learn new software * Flexibility, good time management and multi-tasking skills A MUST * Excellent organization, planning, interpersonal and project management skills * Experience with staffing in a healthcare setting a huge plus We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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Client Relationship Manager
1 month ago
Westfield, Indiana, United States Schill Grounds Management Full timePosition Overview:As a vital member of Schill Grounds Management, the Client Relationship Manager plays a crucial role in overseeing client accounts and ensuring their satisfaction. This position encompasses various responsibilities, including client retention, sales of enhancement services, and new contract acquisition. The ideal candidate will work closely...
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Digital Marketing Manager
9 hours ago
Westfield, New Jersey, United States Client Accelerators Full timeJob Title: Digital Marketing ManagerWe are seeking a highly skilled Digital Marketing Manager to join our team at Client Accelerators. As a Digital Marketing Manager, you will be responsible for developing and executing paid acquisition strategies to drive growth for our clients.Key Responsibilities:Develop and execute paid acquisition strategies across...
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Service Manager
3 months ago
Westfield, United States Morgan Services Full timeMORGAN SERVICES is HIRING in INDIANAPOLIS!Morgan Services is immediately seeking an experienced Service Manager to join their Indianapolis, IN team. APPLY NOW The Service Manager is the principal service executive responsible for generating/retaining revenue & profit from our customers. The Service Manager is responsible for creation & implementation of...
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Digital Marketing Manager
2 days ago
Westfield, New Jersey, United States Client Accelerators Full timeJob OverviewWe are seeking a highly skilled Digital Marketing Manager to join our team at Client Accelerators. As a key member of our team, you will be responsible for driving revenue growth through paid acquisition channels like YouTube, Facebook, TikTok, and Google.Our company has experienced rapid growth, with a 2,574% increase over the past three years....
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Marketing Content Manager
4 months ago
Westfield, United States Client Accelerators Full timeJob DescriptionJob DescriptionDo you love getting in front of the camera and filming content for the world to see?Do you love Digital Marketing & creating ads that drive conversions?Well then you might be a great fit for what we're looking for..We are looking to bring on a Marketing Content Assistant that will help our internal brands create more winning...
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IT Service Delivery Manager
5 days ago
Westfield, Massachusetts, United States Top Prospect Group Full timeHelp Desk ManagerTop Prospect Group is seeking a seasoned Help Desk Manager to oversee the daily operations of our Managed Services department. As a key member of our team, you will be responsible for ensuring the delivery of high-quality IT services to our clients.Key Responsibilities:Team Leadership: Manage a team of IT professionals, including hiring,...
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Financial Services Professional
3 weeks ago
Westfield, New Jersey, United States PNC Financial Services Group Full timeJob SummaryPNC Financial Services Group is seeking a highly skilled Financial Services Professional to join our team. As a key member of our organization, you will be responsible for providing exceptional financial guidance and advice to our clients.Key ResponsibilitiesFinancial Planning and AnalysisDevelop and implement comprehensive financial plans for...
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Marketing Content Specialist
3 days ago
Westfield, Massachusetts, United States Client Accelerators Full timeJob OpportunityWe are seeking a highly skilled Marketing Content Manager to join our team at Client Accelerators. As a key member of our team, you will be responsible for creating engaging video ads that drive conversions and help our clients achieve their goals.Key Responsibilities:Develop and produce 35-40 fully produced video ads per month for our...
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Client Care Specialist
1 month ago
Westfield, New Jersey, United States Community Veterinary Partners Full timeJob OverviewAbout Community Veterinary Partners:Community Veterinary Partners is a dedicated network of veterinary practices committed to delivering exceptional pet care. We emphasize fostering a supportive workplace culture that encourages professional growth and development. We are currently in search of a Client Care Specialist to become an integral part...
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Service Director
2 weeks ago
Westfield, Massachusetts, United States Morgan Services Full time{"h1": "Service Manager Role at Morgan Services", "p": "Morgan Services, a family-owned textile company with a rich history in the specialty laundry field, is seeking an experienced Service Manager to join their team. As a key member of the management team, you will be responsible for generating and retaining revenue and profit from customers, creating and...
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Service Director
1 week ago
Westfield, Massachusetts, United States Morgan Services Full timeMorgan Services is seeking an experienced Service Manager to join their team in Indianapolis, IN.The Service Manager is responsible for generating and retaining revenue and profit from customers. This role involves creating and implementing the Area service plan, making recommendations to the General Manager and management team, and positioning Morgan as the...
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Marketing Content Specialist
9 hours ago
Westfield, Massachusetts, United States Client Accelerators Full timeJob Title: Marketing Content ManagerWe are seeking a highly skilled Marketing Content Manager to join our team at Client Accelerators. As a Marketing Content Manager, you will be responsible for creating and implementing a comprehensive content strategy that drives engagement and conversions.Key Responsibilities:Develop and execute a content marketing plan...
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Client Solutions Specialist
4 weeks ago
Westfield, Indiana, United States LEDVANCE LLC Full timeCustomer Service RepresentativeJob OverviewWe are seeking a dedicated Customer Service Representative to join our team at LEDVANCE LLC. This role involves providing exceptional support to our clients and ensuring their needs are met effectively.Key Responsibilities:Engage with customers through various communication channels to address inquiries and provide...
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Client Engagement Specialist
1 month ago
Westfield, Indiana, United States Maverick Solutions Full timeAt Maverick Solutions, we excel in crafting distinctive and engaging marketing initiatives that prioritize lead generation for our clientele.Our organization has experienced remarkable growth this year, attributed to our dedication to outstanding customer support and inventive marketing techniques.If you possess exceptional interpersonal abilities and thrive...
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Financial Services Professional
2 weeks ago
Westfield, New Jersey, United States PNC Financial Services Group Full timeJob SummaryPNC Financial Services Group is seeking a highly skilled and motivated individual to join our team as a Financial Advisor. As a key member of our team, you will be responsible for providing exceptional client service, growing and retaining an investment and insurance book of business, and developing and implementing financial plans for clients.Key...
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Travel Nurse RN
1 week ago
Westfield, Massachusetts, United States HealthEcareers - Client Full timeJob Title: Emergency Department Registered NurseAureus Medical Group - Nursing is seeking a skilled Emergency Department Registered Nurse for a travel nursing assignment in Westfield, New York.Job Description & RequirementsSpecialty: Emergency DepartmentDiscipline: Registered NurseStart Date: ASAPDuration: 12 weeks36 hours per weekShift: 12 hours,...
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Bilingual Customer Service Representative
2 days ago
Westfield, Massachusetts, United States Carrington Mortgage Services Full timeJob SummaryWe are seeking a highly skilled Bilingual Call Center Representative to join our team at Carrington Mortgage Services. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and promoting our products and services. If you have a passion for delivering...
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Surgical Services Operations Manager
1 month ago
Westfield, Massachusetts, United States Outpatient Integrated Strategies Full timeJob OverviewWe are currently in search of a dedicated Registered Nurse to fill the role of OR (Operating Room) Manager within our innovative Ambulatory Surgery Center.The ideal candidate will possess a minimum of one year of experience in a leadership capacity, such as Director of Nursing or Clinical Manager, specifically within a surgical center...
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Financial Advisor
3 weeks ago
Westfield, Massachusetts, United States Edward Jones Full timeAbout the RoleAs a Financial Advisor at Edward Jones, you will have the opportunity to build long-term relationships with clients and help them achieve their financial goals. You will work closely with clients to understand their needs and priorities, and develop personalized strategies to help them achieve their objectives.Key ResponsibilitiesClient...
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Travel Nurse RN
2 weeks ago
Westfield, Massachusetts, United States HealthEcareers - Client Full timeJob Title: Emergency Department Registered NurseAureus Medical Group - Nursing is seeking a skilled Emergency Department Registered Nurse for a travel nursing opportunity in Westfield, New York.Job Description & RequirementsSpecialty: Emergency DepartmentDiscipline: Registered NurseDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type:...