Current jobs related to Patient Relations Specialist - Silver Spring - Trinity Health
-
Sr. Patient Relations Specialist
2 weeks ago
Silver Spring, United States Trinity Health Full timeEmployment Type:Full timeShift:Description:General Summary: An integral member of the hospital-wide service quality improvement program which addresses the needs of the hospital's internal and external customers. Serves as a liaison between patients and visitors and Holy Cross Hospital leadership, functioning as the "face" of Holy Cross Hospital's Service...
-
Sr. Patient Relations Specialist
1 month ago
Silver Spring, United States Trinity Health Full timeEmployment Type: Full timeShift:Description: General Summary: An integral member of the hospital-wide service quality improvement program which addresses the needs of the hospital's internal and external customers. Serves as a liaison between patients and visitors and Holy Cross Hospital leadership, functioning as the "face" of Holy Cross Hospital's Service...
-
Lead HR/Employee Relations Specialist
2 days ago
Silver Spring, Maryland, United States United Therapeutics Corporation Full timeSenior Human Resources and Employee Relations SpecialistUnited Therapeutics Corporation is in search of a Senior Human Resources and Employee Relations Specialist to enhance our team. In this capacity, you will be tasked with delivering support to designated business units across a range of HR functions. This encompasses overseeing employment life cycle...
-
Junior Client Relations Specialist
7 days ago
Silver Spring, Maryland, United States Aurora Ripple Enterprises Full timeAurora Ripple Enterprises, a prominent firm in business management, is on the lookout for enthusiastic individuals to join our team as Client Relations Specialists. This entry-level role is designed for those eager to grow into higher management positions within our organization.We pride ourselves on cultivating exceptional talent characterized by integrity...
-
Authorization Coordinator
1 day ago
Silver Spring, Maryland, United States Specialist Office Full timeJob OverviewWe are seeking a dedicated Prior Authorization Specialist to manage pre-authorization processes within our specialty practice.Key ResponsibilitiesPatient Management: Facilitate patient check-ins and ensure a smooth flow of operations.Authorization Processes: Obtain necessary pre-authorizations from various insurance providers.Insurance...
-
Prior Authorization Specialist
3 weeks ago
Silver Spring, United States Specialist Office Full timeJob DescriptionJob DescriptionMedical Receptionist Lead -Pre Authorizations Specialty PracticeSilver Spring MDMUST:5+years of medical office experience in a specialty practiceStrong insurance experience working with various insurance companiesObtaining pre-authorizationsVerifying insuranceScheduling appointmentsChecking patients in and outExperience working...
-
Healthcare Patient Support Specialist
7 days ago
Silver Spring, Maryland, United States Mary's Center Full timePosition OverviewA Healthcare Patient Support Specialist plays an essential role at Mary's Center by serving as the primary point of contact for patients and visitors, ensuring a welcoming and efficient environment. Bilingual Skills PreferredAs a vital member of the team, the specialist is responsible for:Welcoming patients, visitors, and others to the...
-
Bilingual Patient Care Specialist
6 days ago
Silver Spring, Maryland, United States Community Audiology Services Full timeJob OverviewBilingual Patient Care Specialist (Part-Time)We are looking for a committed, bilingual (English/Spanish), part-time Patient Care Specialist to enhance our hearing healthcare team. The ideal candidate should be a fast learner and an effective communicator, capable of multitasking in a dynamic environment. The Patient Care Specialist plays a...
-
Patient Scheduling Specialist
1 month ago
Silver Spring, United States Community Clinic Inc. Full timeJob DescriptionJob DescriptionCCI Health Services mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. POSITION SUMMARY:The Scheduling Specialist (SS) serves as the primary scheduler for CCI patients. For all other matters, the SS directs patients to the...
-
Patient Access Specialist
3 months ago
Silver Spring, United States Kolmac Integrated Behavioral Health Full timeOverview : The Patient Access Specialist at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company") is responsible for managing the flow of patients and visitors in and out of the front door as well as front waiting area. This includes implementing administrative systems, following procedures and policies, monitoring...
-
Client Relations Specialist
6 days ago
Silver Spring, Maryland, United States Five Star Senior Living Full timeWork With PurposeAt Five Star Senior Living, our team members are the essential connection to those we serve. Their vitality, energy, and compassionate nature enable us to fulfill our mission of enriching and inspiring the journey of life.Alongside enhancing the lives of our residents, our staff members benefit from meaningful opportunities for personal and...
-
Patient Support Specialist
7 days ago
Silver Spring, Maryland, United States CoreLIFE Full timeHEALTHCARE PATIENT COORDINATORAre you seeking a position where you can make a significant impact on individual lives? Do you aspire to enhance the experience of prospective patients through exceptional service? If you possess at least one (1) year of experience in customer service, we invite you to consider the Healthcare Patient Coordinator role.At...
-
Client Relations Specialist
6 days ago
Spring, Texas, United States John Nguyen - State Farm Agent Full timeJob OverviewBenefits:Performance-based bonusesROLE SUMMARY:As a Client Relations Specialist for John Nguyen - State Farm Agent, you play a crucial role in our daily operations and contribute to the success of our clients. Your mission is to enhance our agency's growth through meaningful client interactions and serve as a bridge between customer needs and...
-
Client Relations Specialist
6 days ago
Silver Spring, Maryland, United States Serene Marketing Inc. Full timeAre you dedicated to delivering outstanding customer experiences? At Serene Marketing Inc., we are seeking a skilled Customer Service Associate to enhance our customer interactions and support our mission of providing exceptional service. As a vital member of our team, you will ensure that every customer interaction is positive and impactful. Your role will...
-
Client Relations Specialist
1 day ago
Silver Spring, Maryland, United States Leisure World of Maryland Full timeJob OverviewPosition Title: Customer Service RepresentativeEmployment Type: Full-Time - 40 hours weeklyCompensation: $19.50 per hourEmployee Benefits: Medical, Dental, Vision, Life Insurance, Long-Term Disability, and 401(k) PlanWork Schedule: Monday to Friday, 8:00 AM to 4:30 PMThe ideal candidate should possess a minimum of one year of experience in...
-
Client Relations Specialist
7 days ago
Spring, Texas, United States SYUFY GROUP Full timeJob OverviewAs a vital member of the SYUFY GROUP team, the Client Relations Specialist plays a crucial role in ensuring exceptional service and support for our valued members. This position is ideal for individuals who thrive in a dynamic and fast-paced environment.Key Responsibilities:Provide consistent and high-quality service to all members.Offer accurate...
-
Reimbursement Specialist
3 days ago
Silver Spring, Maryland, United States Guardant Health Full timeJob SummaryGuardant Health is seeking a highly skilled Reimbursement Triage Specialist to join our team. As a key member of our operations team, you will play a critical role in driving payment for our services and ensuring seamless billing processes.Key ResponsibilitiesProvide reimbursement assistance to patients while delivering exceptional customer...
-
Clinical Nurse Specialist
7 days ago
Silver Spring, Maryland, United States Houston Methodist Full timePosition Overview:At Houston Methodist, the Clinical Nurse Specialist (CNS) role is a licensed nursing professional who operates at a high level of clinical expertise, embodying the Competent to Proficient stages of Benner's model of nursing practice. Key Responsibilities:The CNS is responsible for delivering exceptional nursing care to a diverse array of...
-
Patient Service Specialist
1 month ago
Spring, United States Select Physical Therapy Full timeOverview: When patients enter our center in Spring, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone,...
-
Scheduling Specialist
4 weeks ago
Silver Spring, Maryland, United States Trinity Health Full timeEmployment Type:Full timeShift:Day ShiftDescription:General Summary: The Scheduling Specialist obtains demographic, clinical and financial insurance information during the process of making appointments for patient test and procedures. Performs pre-registration activities and initiates, evaluates and responds to results of real-time eligibility verification....
![Trinity Health](https://media.trabajo.org/img/noimg.jpg)
Patient Relations Specialist
2 months ago
Employment Type: Part time Shift: Day Shift Description: General Summary: An integral member of the hospital-wide service quality improvement program which addresses the needs of the hospital’s internal and external customers. Serves as a liaison between patients and visitors and Holy Cross Hospital leadership, functioning as the "face" of Holy Cross Hospital's Service Recovery in the moment and in coordinating appropriate and timely follow-up from individual department leaders with a single organizational reply. Assists managers with identification and investigation of service quality issues. Responsible for the day-to-day support of the organization's goal to create a culture of exceptional service. Responds to and manages complaints/concerns and written grievances regarding care experiences in collaboration with Risk Management under all federal, state, and accrediting body regulatory guidelines. Supports and promotes all initiatives of the Office of Patient & Family Experience and support the Mission of Trinity Health and Holy Cross Hospital. Position Highlights: Competitive salary Benefits – Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b) Quality of Life: Flexible work schedules Advancement: Career growth opportunities Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD Description: Serves as a liaison between patients and visitors and Holy Cross Hospital leadership, functioning as the "face" of Holy Cross Hospital's Service Recovery in the moment and in coordinating appropriate and timely follow-up from individual department leaders with a single organizational reply. Responsibilities: Assists managers with identification and investigation of service quality issues. Responsible for the day-to-day support of the organization's goal to create a culture of exceptional service. Responds to and manages complaints/concerns and written grievances regarding care experiences in collaboration with Risk Management under all federal, state, and accrediting body regulatory guidelines. Documents all complaints, concerns, and grievances regardless of how complaint was lodged (letter, email, phone call, in-person, social media, etc.) in appropriate system. Escalates complaint and grievance concerns to Director, Patient Relations, hospital leadership, and Risk Management as appropriate. Provides a professionally written response to all grievances, tailored to address specific details as described in the complaint or grievance. Follows procedures for complaint management as outlined in the Complaint and Grievance Policy, following all federal, state, and accrediting body regulatory guidelines. Actively participates in the development of action plans and programs designed to improve customer experiences. Actively participates in the implementation of improvement programs and provides guidance and feedback on whether or not those programs are having the intended impact. What you will need: Required: Bachelor’s degree in Business, Health Sciences, or related discipline. Minimum of five years of experience in a hospital setting. Excellent verbal, written communication, and customer service skills. Strong interpersonal skills to communicate with and interact effectively with employees, staff, management and administration. Ability to act in an assertive, though diplomatic matter. Must have strong negotiating skills. Experience in leading teams or groups and/or working in a multi-disciplinary environment. Ability to demonstrate technical skills in collecting, analyzing, and presenting information. Ability to employ data oriented software (e.g. Word, Excel, Power Point, MIDAS+) About us: Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties — Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services. Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran