Patient Access Specialist

6 months ago

Silver Spring, United States Kolmac Integrated Behavioral Health Full time

Overview

: 

The Patient Access Specialist at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company") is responsible for managing the flow of patients and visitors in and out of the front door as well as front waiting area. This includes implementing administrative systems, following procedures and policies, monitoring administrative projects, and working collaboratively with care providers to facilitate program and budgetary goals.

Responsibilities

Essential Duties and Responsibilities: 

Manages scheduled appointments by checking in patients and alerting staff to patient presence. Directs walk-in patients to appropriate staff. Collects relevant patient information and maintains HIPAA compliance.  Maintains workflow by studying methods; implementing cost reductions; and managing reporting procedures. Manages all incoming telephone calls and represents the agency as a first point of contact with a pleasant and professional demeanor. Routes calls, messages, and deliveries to appropriate staff in a timely fashion. Follows systems and procedures by adhering to operating practices, record-keeping systems, forms control, and budgetary requirements. Manages co-pay and self-pay amounts for patient visits, including documenting amounts received, and alerting patients to outstanding balances. Receives clinical alerts and ensures adherence to patient restrictions, including toxicology screens and appointments with clinical staff. Evaluates functionality of equipment on an ongoing basis and alerts appropriate staff to needs for repairs, maintenance, and inventories. Assists with management of patient documentation, including managing the availability of charts between care providers on the day of intake and ensuring UA and BAC records are retained and available for care providers. Follows production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements. Meets cost standards by implementing cost-saving actions. Evaluates condition and availability of office supplies, medical supplies, and equipment and communicates needs to appropriate staff. Manages the waiting area milieu by observing safety and well-being of patients and visitors. Alerts security and clinical staff to situations requiring intervention. Maintain cleanliness and order of front desk and waiting room areas. Other duties as assigned. Working 12:30-8:30pm Qualifications

Qualifications - Education and Experience
Must Haves:

Three plus years’ experience in a medical office setting, hospital, or similar patient customer service environment. Five plus years, preferred. Requires a working knowledge of medical insurance plans, billing, regulations. Must have a strong knowledge of and advanced experience with Microsoft Office products with an ability to become familiar with firm-specific programs and software. Excellent verbal and written communication, professional telephone manners, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. Ability to multi-task and adapt to changing priorities Ability to act with integrity, professionalism, and confidentiality A high degree of personal motivation and drive to achieve personal and professional goals.

At Kolmac, we invest in you Come grow with us Kolmac has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania. 

Apply today to hear more about Kolmac

  • Patient Access Specialist

    4 weeks ago

    Spring Lake Heights, United States RWJBarnabas Health Full time

    Job Overview: The Patient Access Specialist supports the Patient Access Department by providing key operational functions to identify opportunities and minimize risk. The Patient Access Specialist position plays a key role within the health system by ensuring all steps are taken to financially secure accounts prior to or during service. A core function of...

  • Medical Office Coordinator

    1 week ago

    Silver Spring, Maryland, United States Specialist Office Full time

    Job OverviewSpecialist Office is seeking a skilled Medical Office Coordinator to join our team in Silver Spring, MD. This role is an excellent opportunity for experienced professionals to utilize their expertise in medical office management.Salary and BenefitsThe estimated salary for this position ranges from $55,000 to $70,000 per year, depending on...

  • Patient Financial Advisor II, Day Shift, Patient Access

    2 weeks ago

    Silver Spring, United States Adventist HealthCare Full time

    White Oak Medical Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. White Oak Medical Center seeks to hire an experienced Patient Financial Advisor II who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. As a Patient Financial...

  • Patient Financial Advisor II, Rotating Shifts, Patient Access

    2 weeks ago

    Silver Spring, United States Adventist HealthCare Full time

    White Oak Medical Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. White Oak Medical Center seeks to hire an experienced Patient Financial Advisor II who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. As a Patient Financial...

  • Patient Care Specialist, Full-Time Observations

    2 weeks ago

    Silver Spring, Maryland, United States Adventist HealthCare Full time

    **White Oak Medical Center Overview**At White Oak Medical Center, we're dedicated to extending God's care through the ministry of physical, mental, and spiritual healing. As a Patient Care Specialist, you'll play a vital role in providing compassionate care to our patients.Salary: $20.15 - $26.90 per hour (based on experience)Job Description:**You will be...

  • Call Center Specialist

    3 weeks ago

    Silver Spring, United States ARTHRITIS & RHEUMATISM ASSOCIATES P Full time

    Job DetailsLevel Experienced Job Location Wheaton - Wheaton, MD DescriptionJOB TITLE: Call Center Specialist PAY: $22/hr **4 DAY WORK WEEK **COMPETITIVE BENEFITS PACKAGE **FREE PARKINGGENERAL STATEMENT OF DUTIES Answers all incoming calls for Wheaton, Chevy Chase, DC, Shady Grove, Frederick, Fairfax and OAC, schedules appointments, performs schedule...

  • Call Center Specialist

    4 months ago

    Silver Spring, United States ARTHRITIS & RHEUMATISM ASSOCIATES P Full time

    Job DetailsLevel Experienced Job Location Wheaton - Wheaton, MD DescriptionJOB TITLE: Call Center Specialist **4 DAY WORK WEEK **COMPETITIVE BENEFITS PACKAGE **FREE PARKINGGENERAL STATEMENT OF DUTIES Answers all incoming calls for Wheaton, Chevy Chase, DC, Shady Grove, Frederick, Fairfax and OAC, schedules appointments, performs schedule confirmations and...

  • Call Center Specialist

    7 days ago

    Silver Spring, United States ARTHRITIS & RHEUMATISM ASSOCIATES P Full time

    Job DetailsLevel Entry Job Location Wheaton - Wheaton, MD DescriptionJOB TITLE: Call Center Specialist **4 DAY WORK WEEK **COMPETITIVE BENEFITS PACKAGE **FREE PARKINGGENERAL STATEMENT OF DUTIES Answers all incoming calls for Wheaton, Chevy Chase, DC, Shady Grove, Frederick, Fairfax and OAC, schedules appointments, performs schedule confirmations and tasks...

  • PATIENT ACCESS SUPERVISOR

    6 days ago

    Silver City, United States Gila Regional Medical Center Full time

    General Description: The Patient Access Supervisor is responsible for the coordination and supervision of Patient Access staff at the Gila Regional Medical Center (GRMC). This individual aids in setting goals, priorities, and performance standards for Patient Access functions at GRMC including: Centralized Scheduling, pre-registration/registration for...

  • Traveling Cardiology Specialist

    4 weeks ago

    Silver Spring, Maryland, United States ADEX Healthcare Staffing LLC Full time

    Cardiology Specialist in DemandADEX Healthcare Staffing LLC is seeking a skilled Cardiology Specialist to fill a travel position in Silver Spring, Maryland. This exciting opportunity offers the chance to work in a dynamic medical environment and contribute to the delivery of high-quality patient care.Job Details• Specialty: Cardiology• Discipline:...

  • Patient Care Specialist

    3 weeks ago

    Silver Spring, Maryland, United States Adventist HealthCare Full time

    Job Summary: White Oak Medical Center seeks to hire an experienced Patient Care Technician for our Mother and Baby Unit who will provide high-quality patient care under the supervision of a Registered Nurse.Responsibilities:• Conduct routine technical tasks such as vital signs and activities of daily living.• Perform various service duties as required by...

  • Access Call Center Representative

    4 months ago

    Silver Spring, United States Children's National Hospital Full time

    Schedule, pre-certify, verify and document procedures for ancillary services and minor surgical treatments. Serve as a liaison between call center, clinics, and external providers. Provide accurate documentation following all established protocols to register and schedule patients' appointments by telephone. Ensure that appointments are scheduled in...

  • Patient Service Representative

    4 weeks ago

    Silver Spring, United States Community Radiology Associates Full time

    Job Description:Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...

  • Dental Patient Care Navigator

    4 months ago

    Silver Spring, United States Mary's Center Full time

    Mary's Center is committed to promoting diversity, equity and inclusion (DEI) within our organization and the communities we serve.We embrace diversity of experiences, ideas, and individuals, and seek to bring a diverse group of candidates to the table. Important Note: Mary's Center is mandating the COVID-19 vaccine + booster for all staff.Position Summary ...

  • Floating Medical Assistant | Clinical Patient Support

    2 months ago

    Silver Spring, United States United Urology Group Full time

    Job DetailsLevel Experienced Job Location Silver Spring Office - Silver Spring, MD Position Type Full Time Education Level High School Job Category Health Care DescriptionAre you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community. At...

  • Floating Medical Assistant | Clinical Patient Support

    5 days ago

    Silver Spring, United States United Urology Group Full time

    Job DetailsLevel Experienced Job Location Silver Spring Office - Silver Spring, MD Position Type Full Time Education Level High School Salary Range $22.00 - $26.00 Job Category Health Care DescriptionAre you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we...

  • Patient Registration Rep I

    4 months ago

    Silver Spring, United States Trinity Health Full time

    Employment Type: Full timeShift: Night Shift Description: Job Title: Patient Registration Representative I Employment Type: Full-time/Night Shift Location: Silver Spring, MD (SUMMARY) Position Highlights: Competitive salary Benefits - Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b) Quality of Life: Flexible work...

  • Physical Therapist

    1 month ago

    Silver Spring, Maryland, United States Medstar Full time

    Job SummaryMedStar Health is seeking a skilled Physical Therapist to provide high-quality patient care services. The ideal candidate will possess a strong background in physical therapy, excellent communication skills, and the ability to work effectively in a team environment.Key ResponsibilitiesEvaluation and Treatment: Conduct thorough evaluations of...

  • Access Call Center Representative

    4 months ago

    Silver Spring, United States Children's National Health System Full time

    Ensure accuracy of scheduling patients using the applicable scheduling system for the department: schedule routine and add-on exams; schedule complex radiological exams prior to the patient's arrival. Review patient Surgical Plan of Care from Physici Call Center, Representative, Technology, Insurance, Healthcare, Patient, Registration

  • Clinical Care Specialist

    2 weeks ago

    Silver Spring, Maryland, United States Adventist HealthCare Full time

    Job Title: Clinical Care SpecialistAbout the Job:This position offers an exciting opportunity to work as a clinical care specialist in our IMCU department at White Oak Medical Center. As a member of our interdisciplinary team, you will be responsible for providing high-quality patient-centered care, collaborating with colleagues to achieve optimal patient...