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Consumer Lending Systems Analyst

3 months ago

Pensacola, United States Pen Air Federal Credit Union Full time
Company Description

Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.

PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $3.0 billion in assets, our purpose is to enhance the lives of those we serve from Mobile County, Alabama to Leon County, Florida.

Careers
Do you have a passion for helping others?
Currently, PenAir provides access to 11 convenient locations in Baldwin County, AL and Escambia and Santa Rosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

Join the team. You’ll fit right in.
Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air Success looks different for everyone. Where will your journey take you?

The PenAir difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:
  • Up to $15K available for continuing education
  • Student Loan Paydown
  • Adoption Assistance Reimbursement
  • Wellness Programs
  • Gym membership reimbursement
  • Formal Career Development Resources
  • Financial Wellness Resources
  • Purchase assistance with computers and fitness equipment
Benefits Package Highlights:
  • Generous PTO Plan—20 days for new hires
  • Paid Maternal & Parental Leave
  • Competitive Retirement Plan
  • Competitive medical, dental & vision plans
  • Company paid Telehealth services
  • Company paid Short Term Disability
  • And more……….


The starting salary for this position is $61,906. annualized.

Consumer Lending Systems Analyst Role:

This position is responsible for the full administration and optimization of the Loan Operating System and all integrated third-party systems. Systems include, but are not limited to: Meridian Link, TruStage Digital Store Front, DealerTrack, RouteOne, JD Power, Experian Autocount, and Meridian Link Insight. This position is responsible for increasing automation, efficiency, member experience, improving system related processes, creating digital fulfillment enhancements, and fully utilizing the features of the systems. This position will also test and administer rate, program, and guideline changes within the configuration of the Loan Operating System and any other systems impacted. This position will maintain and adhere to the procedures for various tasks within all components of our systems, which include rate tables, custom logic, automated actions, integration settings, and more. Additionally, this role will act as the primary responsible party for projects and/or other requests that impact our systems.

Essential Functions & Responsibilities:

30%

Responsible for configuration, maintaining system stability, maintenance, managing updates, managing users, planning full system upgrades, planning system changes, and all other technical aspects of MeridianLink BETA, MeridianLink DEMO, and MeridianLink LIVE. Additionally, manages all user aspects and coordinates all third-party interactions of all loan systems including, but not limited to building new loan products, updating documents, updating loan rates, and testing within the systems. Acts as a liaison with other departments and third-party vendors to manage impacts to Consumer Lending Systems.

20%

Attends applicable conferences and webinars to stay current on the credit union’s Lending system updates. Must be the product expert and continuously be able to make recommendations to management to make system enhancements that meet or exceed the credit union’s goals. Have a strong working knowledge of applicant decisioning, processing, and funding for both Direct and Indirect lending.

20%

Manages online digital loan campaigns including, but not limited to: working with the credit reporting agency to develop a pre-approval list, programming loan rates, uploading prospect lists, and setting lending parameters. Must forecast, monitor, and report results from promotional offerings.

15%

Perform administrative duties such as invoice administration, disclosure reviews, and managing all loan documentation within our Direct and Indirect systems.

10%

Assists with various projects related to Consumer Lending and the Loan Operating System.

5%

Performs other duties as assigned

Performance Measurements:

1.

Prepares and presents monthly analysis to Consumer Lending Management

2.

Oversee and monitor all maintenance and configuration related to the LOS and other related systems for Direct and Indirect lending.

3.

Ensures proper integration between applicable loan systens and all third party vendors

4.

Tests new loan products, processes, etc. in applicable loan system

5.

Proactively seeks opportunities for Loan Operating System efficiencies by networking with other credit unions, attending workshops, and staying current on all system updates Research LOS efficiency enhancements to continually improve system capabilities.

6.

Obtains a general understanding of other Credit Union systems.

7.

Capable of contributing to and leading aspects of projects.

8.

Capable of thinking critically and working independently

9.

Regular reliable attendance

10.

Demonstrates behaviors consistent with the Pen Air Core Values.

Knowledge and Skills:

Experience

Three years to five years of similar or related experience.

Education

(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Interpersonal Skills

Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills

Strong analytical and communication skills
Strong Microsoft Excel skills
General knowledge of loan processes and procedures
Advanced mathematical skills required
Strong organizational skills. May be asked to work on various tasks simultaneously.
Independent worker

Physical Requirements

Light or low amount of physical exertion.

Work Environment

No adverse environmental working conditions noted

This Job Description is not a complete statement of all duties and responsibilities comprising the position.