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Desktop Support Technician

2 months ago

Akron, United States Motion Recruitment Full time

Our client is looking for a Desktop Support Technician for a 3-month contract in Akron, OH 44320.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months
Required Skills & Experience

  • Related desktop and/or deskside support experience (Win10 and Office 365)
  • Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
  • Excellent customer service skills
  • A+ Certification is a plus
What You Will Be Doing
  • Unbox the device (laptop)
  • Power up, install Windows updates and drivers, install any required applications
  • Install, move, add and change ("IMAC") the device in ServiceNow.
  • Re-box the devices
  • Create shipping labels and fix to box
  • Ship the devices to end-user
  • Monitor calls, incidents and requests using client provided ServiceNow tool
  • Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.
You will receive the following benefits:
  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan


Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Kenny Edgerton

Specialization: Technical Engineering / Design / Support Technical Support