Engagement Specialist

4 days ago

Grand Rapids, United States Members Cooperative Credit Union Full time

The Engagement Specialist responsible for delivering an experience that is simple, fun, and more rewarding for everyone. This includes and is not limited to, providing outstanding service to both internal and external members. Establish, develop, and retain long-term relationships with current and future members. Meet or exceed sales and service goals by proactively identifying financial needs. Must be outgoing, friendly, energetic, and engaging and be dedicated to building relationships and finding solutions to support strong financial health for our members and the communities we serve. This position is responsible for executing financial transactions in a timely and accurate manner to promote and maintain positive member relationships. Complies with all aspects of Bank Secrecy Act/Anti-Money Laundering, USA PATRIOT Act and OFAC regulations as it relates to this position and will diligently identify and report suspicious activity appropriately. Humanity Participate in community service events and give backs, either through financial wellness or volunteer opportunities. Support not just a positive member financial journey but that of your community and peers. Inclusivity Will deliver outstanding service to both internal and external members that meets or exceeds our mission, vision, and core values supporting a positive branch culture. Make member financial wellness part of your conversations with each member. Thoroughly understand and educate our members on available channels, including digital Review company and department data, understanding opportunities and successes. Collaborate with internal and external members to execute branch, department, and organization initiatives. Commitment Executes members financial transactions in a manner that will fulfill the credit union s mission and promote and maintain positive member relationships. Will deliver outstanding service to both internal and external members that meets or exceeds our mission, vision, and core values, while executing company BHAGs Support positive branch culture. As a key holder, ensure branch open and close procedures are executed per company expectations. Courage Meets or exceeds established referral/sales expectations. Open basic deposit accounts that will support the members overall financial well being. Understanding of the department strategic plans and how your role supports the success of these plans. Go beyond the member request to build a relationship and educate members on products and services that will help them. Resilience Recommends and refers products and services to strengthen member relationships and support the growth objectives of the credit union. Identifies opportunities to match members needs with appropriate products or services. Makes recommendations to members to expand their use of credit union products or services. Ability to support and conduct frontline transactions, including day to day operational duties. Other duties as assigned. QUALIFICATIONS To be successful, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must be able to interact and communicate with individuals at all levels of the organization.

  • Customer Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Andersen Full time

    Overview & ExpectationsRenewal by Andersen, a leading name in the replacement window industry, is dedicated to enhancing the lives of homeowners and the communities we serve. We are currently seeking a Customer Engagement Specialist to join our team in the Greater Michigan area.As a Customer Engagement Specialist, you will play a pivotal role in refining our...

  • Event Planning and Customer Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Bath Planet Full time

    Event Planning and Customer Engagement SpecialistBathPlanet by NW Bath Specialists is seeking a dedicated Event Planning and Customer Engagement Specialist to enhance our outreach in the Seattle, WA area and its surroundings. Experience in customer service and administrative roles is advantageous, as you will be engaging with the public at various home...

  • Philanthropic Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States SpringHill Experiences Full time

    Job OverviewAbout UsSpringHill Experiences is dedicated to youth outreach and discipleship, utilizing transformative experiences to shape lives and cultivate the next generation of leaders grounded in Christian values. Our organization positively impacts over 50,000 children, young adults, and families annually across multiple states, emphasizing community...

  • Philanthropic Engagement Specialist

    3 weeks ago

    Grand Rapids, Michigan, United States SpringHill Experiences Full time

    Job OverviewAbout UsSpringHill Experiences is dedicated to youth outreach and discipleship, creating transformative experiences that shape lives and cultivate the next generation of leaders grounded in Christian values. Each year, we positively impact over 50,000 children, young adults, and families across multiple states, fostering a community that is...

  • Customer Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Planet Fitness Full time

    Become a Part of Our TeamPosition Overview:JP Management Services, LLC, a franchisee of Planet Fitness, is seeking a dedicated Customer Engagement Specialist to deliver outstanding service to our members, guests, and potential members. This position entails managing phone communications, addressing membership questions, and ensuring the facility remains...

  • Philanthropic Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States SpringHill Experiences Full time

    Job OverviewAbout UsSpringHill Experiences is dedicated to youth outreach and discipleship, creating transformative experiences that shape lives and cultivate the next generation of leaders grounded in Christian values. We impact over 50,000 children, young adults, and families annually across multiple states, fostering a community that is vibrant,...

  • Philanthropic Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States SpringHill Experiences Full time

    Job OverviewAbout UsSpringHill Experiences is dedicated to youth outreach and discipleship, utilizing transformative experiences to shape lives and cultivate the next generation of leaders centered around Christian values. We impact over 50,000 children, young adults, and families annually across multiple states, fostering a community that is vibrant,...

  • Philanthropic Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States SpringHill Experiences Full time

    Job OverviewAbout UsSpringHill Experiences is dedicated to youth outreach and discipleship, utilizing transformative experiences to influence lives and cultivate the next generation of leaders grounded in Christian values. Each year, we positively impact over 50,000 children, young adults, and families across multiple states, fostering a community-oriented,...

  • Philanthropic Engagement Specialist

    3 weeks ago

    Grand Rapids, Michigan, United States SpringHill Experiences Full time

    Job OverviewAbout UsSpringHill Experiences is dedicated to youth outreach and discipleship, utilizing transformative experiences to shape lives and nurture the next generation of leaders grounded in Christian values. Each year, we positively impact over 50,000 children, young adults, and families across multiple states, fostering a community that is...

  • Customer Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Planet Fitness Full time

    Position Overview The Customer Engagement Specialist is dedicated to fostering a welcoming atmosphere for members by delivering outstanding service to Planet Fitness members, potential members, and visitors. Essential Working Hours: Weekend Opener 6:30 AM - 2:30 PMKey Responsibilities Welcome members, potential members, and visitors, ensuring exceptional...

  • Service Engagement Specialist

    3 weeks ago

    Grand Rapids, Michigan, United States AlienVault Full time

    Position Overview:As a Customer Services Specialist at AlienVault, you will play a crucial role in ensuring customer satisfaction and service reliability. Key Responsibilities:In this position, you will:Connect, troubleshoot, and modify service lines for our clients.Analyze and interpret technical schematics and diagrams.Perform splicing and apply protective...

  • Donor Engagement Specialist

    2 hours ago

    Grand Rapids, Michigan, United States The Christian Reformed Church in North America Full time

    Job Title: Donor Relations ManagerJob SummaryWe are seeking a highly skilled and motivated Donor Relations Manager to join our team at The Christian Reformed Church in North America. The successful candidate will be responsible for developing and implementing a strategy to engage and steward donors, with a focus on building strong relationships and...

  • Client Engagement Specialist

    4 weeks ago

    Grand Junction, Colorado, United States Grand Junction Media Full time

    Client Engagement Specialist Position Type: Full-time Compensation: $ /hour plus commission Grand Junction Media is on the lookout for several enthusiastic Client Engagement Specialists to join our dynamic team. In this role, you will be responsible for connecting with both prospective and current clients to assess their requirements effectively. Your...

  • Provider Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Corewell Health Full time

    Job OverviewThe role focuses on enhancing the operational requirements and performance enhancement strategies for designated Accountable Care Networks (ACN) and substantial practice groups. This position plays a pivotal role in crafting and executing network engagement tactics that align strategic objectives with the execution and renewal of alternative...

  • Provider Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Corewell Health Full time

    Job OverviewThe role focuses on enhancing the operational requirements and performance enhancement strategies for designated Accountable Care Networks (ACN) and extensive practice groups. This position aids in the formulation and execution of network engagement initiatives that align strategic objectives with the management and renewal of alternative payment...

  • Customer Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States American Telephone and Telegraph Company Full time

    Retail Sales ConsultantCompany Name: American Telephone and Telegraph CompanyLocation: Grand Rapids, MichiganJob Type: Part-TimePosition Overview:As a Retail Sales Consultant, you will play a crucial role in delivering outstanding customer experiences. Your responsibilities will include:Delivering exceptional customer service and supportUtilizing...

  • Customer Engagement Agent

    4 weeks ago

    Grand Rapids, Michigan, United States Xtend Inc Full time

    POSITION OVERVIEW The Client Support Specialist is tasked with delivering daily assistance to credit union members through both inbound and outbound communication channels. This role requires meticulous documentation when escalating requests to the credit union, utilizing account tracking systems or email. Requests that can be managed by a Level 1...

  • Community Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Crunch Fitness - Fit Fusion LLC Full time

    Job OverviewThe role of the Pre-Sale Brand Ambassador is essential in enhancing brand visibility in emerging markets through effective marketing strategies, lead acquisition, and relationship building with local enterprises and events.This position is vital as the Pre-Sale Brand Ambassador team serves as the community's first interaction with Crunch Fitness...

  • Community Engagement Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Crunch Fitness - Fit Fusion LLC Full time

    Job OverviewThe role of the Pre-Sale Brand Ambassador is essential in enhancing brand visibility in emerging markets through effective marketing outreach, lead cultivation, and establishing connections with local enterprises and events.This position serves as the community's first impression of Crunch Fitness, making it a critical component of our outreach...

  • Client Engagement Specialist

    4 weeks ago

    Grand Prairie, Texas, United States Elite GI. Full time

    About Elite GI:At Elite GI, we are passionate about making a meaningful difference in our community.We are currently seeking a Client Engagement Specialist to deliver outstanding support to our nonprofit partners, both new and established, as they strive to enhance their charitable outreach.In this position, you will adopt a proactive stance to assist in...