Store Director

2 weeks ago

Kansas City, United States County Market Full time
SUMMARY

The Store Director is responsible for overseeing the overall operations of a supermarket, ensuring efficient and profitable business performance. This role requires a strategic thinker with strong leadership skills to manage day-to-day operations, enhance customer satisfaction, and drive store growth. The Store Director will lead a team of department managers and staff, ensuring that all store activities align with company policies, procedures, and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Oversee daily store operations, including inventory management, sales, and customer service.
  • Develop and implement strategic plans to drive sales, increase profitability, and meet performance targets.
  • Lead, mentor, and manage a team of department managers and store staff, fostering a positive work environment.
  • Monitor and analyze sales performance, customer feedback, and market trends to identify opportunities for improvement.
  • Ensure compliance with all health and safety regulations, food safety standards, and company policies.
  • Manage store budgets, expenses, and financial reports, ensuring all financial targets are met.
  • Collaborate with suppliers and vendors to ensure the availability of products, negotiate pricing, and manage stock levels.
  • Handle customer complaints and issues in a professional and timely manner.
  • Plan and execute promotional events and marketing initiatives to drive traffic and sales.
  • Ensure store layout, merchandising, and product displays are aligned with company guidelines and optimize the customer shopping experience.
  • Maintain a high standard of cleanliness, organization, and safety within the store.
  • Maintains a safe work environment
  • Follows all store and department policies and procedures
  • Is a safety role model
  • Other duties as assigned by supervisor
Key Attributes:
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proven experience in retail management, preferably in a supermarket or similar environment.
  • Strategic thinker with strong analytical and problem-solving skills.
  • Ability to work in a fast-paced, dynamic environment.
  • High level of customer service orientation.
  • Strong organizational and time management skills.
  • Financial acumen with experience in budgeting, forecasting, and financial analysis.
  • Ability to motivate and inspire a diverse team.
  • Flexible and adaptable to changing business needs.
SUPERVISORY RESPONSIBILITIES
  • Manages subordinate supervisors who supervise Associates in the store.
  • Responsible for the overall direction, coordination, and evaluation of this unit.
  • Directly supervises non-supervisory associates.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Training Associates; planning, assigning, and directing work.
  • Appraising performance; rewarding and coaching Associates.
  • Addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
  • High school diploma or general education degree (GED);
  • One to three months related experience and/or training;
  • Or equivalent combination of education and experience.
LANGUAGE SKILLS
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
  • Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
CERTIFICATES, LICENSES, REGISTRATIONS
  • First Aid certification provided at store level
  • CPR certification provided at store level
  • Power Industrial Truck Certification provided at store level
RECOMMENDED EQUIPMENT
  • Slip resistant shoes with closed toe and heel
  • Safety Cutter
  • Pallet jack
  • Computer
  • Uniform per store policy
  • Associates may be required to use standard equipment including, but not limited to,
  • Power jack
PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)
  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Communicate with associates and customers
  • Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
  • Stoop
  • Kneel
  • Crouch
  • Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
  • Sit
  • Climb
  • Balance
  • Overhead lifting
  • Taste or Smell
  • Crawl
  • Lift and/or move up to 100 pounds
Vision
  • Close
  • Distance
  • Ability to adjust focus
  • Ability to distinguish colors
  • Peripheral
  • Depth perception
WORK ENVIRONMENT

Occasionally
  • Extreme cold
  • Extreme heat
  • Wet or humid conditions
  • Outside weather conditions
  • Risk of electrical shock
  • Work near moving mechanical parts
NOISE LEVEL

Regularly
  • Moderate


** Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

** Position requirements may vary by store location.

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