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Agency Retail Office Sales Director

1 month ago

Kansas City, Missouri, United States Farmers Insurance Full time
Job Overview

Farmers Insurance is seeking a highly skilled and experienced Director of Retail Office Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our retail store, managing a team of professionals, and ensuring that excellent customer service is provided at all times.

Key Responsibilities:

  • Oversee the day-to-day operations of the retail store, including managing budgets and ensuring compliance with company policies and procedures.
  • Manage a team of professionals, providing guidance, support, and development opportunities to ensure their success.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless integration of operations and sales efforts.
  • Stay up-to-date with industry trends and best practices, applying knowledge to drive business growth and improvement.

Requirements:

  • 5+ years of experience in retail management or a related field.
  • Proven track record of success in managing teams and driving business growth.
  • Excellent leadership, communication, and problem-solving skills.
  • Strong analytical and strategic thinking skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading insurance company and make a real difference in people's lives.

About Us:

Farmers Insurance is one of the largest insurers of vehicles, homes, and small businesses in the country. We pride ourselves on providing personalized service and helping our customers become smarter and better prepared to protect the things that matter most to them. We are committed to giving back to our communities and creating opportunities for our employees to grow and develop their careers.