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Scheduler

2 months ago

Norfolk, United States Sentara Full time

City/State

Norfolk, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Health is currently seeking a Scheduler for the Cardiac Observation Unit at our Sentara Norfolk General Hospital in Norfolk, Virginia.

Hours/Shift: Full-Time, Days

SentaraBenefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)

  • Joinour team Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.

Position Overview:

The Scheduler schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role.

Education Required:

HS - High School Grad or Equivalent

Experience Required:

One of the four skill levels required:

1. Transferrable skills (i.e., 1 year or more in a call center environment) OR

2. One year experience with medical insurance in a hospital or physician's office OR

3. One year experience in a healthcare environment or OR

4. Completion of healthcare related certificate program

Keywords: #INDEED, Customer Service, scheduling, billing, authorizations, administrative, referrals, Talroo-Allied Health, non-clinical.

Job Summary

Schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role.

One of the four skill levels required: 1. Transferrable skills (i.e., 1 year or more in a call center environment); 2. One year experience with medical insurance in a hospital or physician's office; 3. One year experience in a healthcare environment or 4. Completion of healthcare related certificate program.

Qualifications:

HS - High School Grad or Equivalent (Required) Customer Service, Healthcare, Medical Office, Medical Terminology

Skills

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.


In support of our mission "to improve health every day," this is a tobacco-free environment.