Current jobs related to Support Line Specialist - Oklahoma City - MidFirst Bank

  • Assembly Line Specialist

    1 week ago

    Oklahoma City, Oklahoma, United States Aerotek Full time

    Aerotek Job OpportunityAerotek is seeking a skilled Assembly Line Specialist to join our team. As an Assembly Line Specialist at Aerotek, you will be responsible for:Performing assembling, loading, and unloading of partsWorking in a fast-paced environment with many overtime opportunitiesCollaborating with colleagues to meet production goalsAerotek offers a...

  • Travel Nurse RN

    2 weeks ago

    Oklahoma City, Oklahoma, United States Prokatchers LLC Full time

    Job Title: Travel Nurse RN - PICC Line SpecialistJob Summary:Prokatchers LLC is seeking a skilled Travel Nurse RN to join our team as a PICC Line Specialist. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and expertise in PICC line placement and management.Responsibilities:Consult with healthcare teams...

  • Mobile Welding and Line Boring Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Kirby-Smith Machinery, Inc. - Oklahoma City, OK Full time

    About UsKirby-Smith Machinery, Inc. stands as a premier distributor of heavy machinery and cranes across the central United States. We are leading the charge in the construction industry's expansion and are thrilled to offer numerous exciting career opportunities for skilled and motivated individuals eager to become part of our #WeAre1KirbySmith...

  • Culinary Support Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Epworth Villa Full time

    Job OverviewStarting compensation of $14.00+ per hour based on experience (D.O.E.)Full-time new hires are eligible for a $300 sign-on bonus.Available shifts are from 7 AM to 7 PM on Thursday, Friday, Saturday, and every other Wednesday.We offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as short- and...

  • Practical Nursing Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States A-Line Staffing Solutions Full time

    A-Line Staffing Solutions is seeking a Practical Nursing Specialist for a role that offers significant career advancement opportunities with full-time / 40+ hours per week. Position Overview: The Practical Nursing Specialist will deliver comprehensive, evidence-based healthcare, which includes precise assessment, diagnosis, treatment, management of...

  • Reception Support Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Epworth Villa Full time

    Reception Office SupportWe are seeking a Reception Office Support Specialist at Epworth Villa.Position Overview:Working Hours: 8 AM - 4:30 PMCompensation: $16 per hour, comprehensive benefits includedRole Objective: The Reception Office Support Specialist will manage the front desk area, deliver outstanding customer service to residents, guests, and...

  • Technical Support Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Jobot Full time

    About the Role:We are looking for a skilled and motivated Technical Support Specialist to join our dedicated IT team at Jobot. This position offers a fantastic opportunity to apply your technical expertise in a vibrant and fast-paced environment.Key Responsibilities:As a Technical Support Specialist, you will be the primary point of contact for our clients,...

  • Operations Support Specialist

    5 days ago

    Oklahoma City, Oklahoma, United States INSURICA Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at INSURICA. This role will provide administrative support to various departments, including mailroom functions, event setup, and office supply management.Key ResponsibilitiesProvide backup support for the First Impressions Ambassador and...

  • Sterile Processing Service Line Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Norman Regional Health System Full time

    Overview:Compensation / BenefitsHourly wage based on prior experience.Evening shift differential of $1.10/hr.Night shift differential of $1.25/hr.Weekend shift differential of $1.25/hr.Comprehensive benefits package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off (PTO), paid holidays, tuition...

  • IT Support Specialist

    3 weeks ago

    Michigan City, Indiana, United States South Shore Line Full time

    Job OverviewPosition Title: Information Technology TechnicianRole Summary: Under the supervision of the IT Department, the IT Technician is tasked with ensuring the functionality of South Shore Line's internal computer systems, local area networks, wide area networks, and security systems.Key Responsibilities: The IT Technician will be responsible for the...

  • IT Support Specialist

    3 weeks ago

    Michigan City, Indiana, United States South Shore Line Full time

    Job OverviewPosition Title: Information Technology TechnicianRole Summary: Under the guidance of the IT Department, the IT Technician plays a crucial role in managing the internal computer systems, local area networks, wide area networks, and computer-based security systems for South Shore Line.Key Responsibilities: The IT Technician will be tasked with the...

  • Travel Imaging Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled travel imaging specialist to join their team in a dynamic and challenging role.Job DetailsSpecialty: Diagnostic ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelPerks: 5x8 varied shifts, 36 hour guarantee. Must have ARRT (CT), BLS, 2+ years of experienceAs a travel imaging specialist, you will have...

  • Aviation Maintenance Support Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Enidchamber Full time

    Aviation Maintenance Support SpecialistJob Code: R0121881Location: On SiteEmployment Type: Full timeKey Responsibilities:As a vital member of the maintenance team, you will report directly to the designated Lead, Senior Mechanic, or Mechanic, assisting in various operational tasks.Your duties will include essential ground support functions such as fueling...

  • Line Support Specialist

    2 months ago

    Michigan City, United States Triplexplating Full time

    **Line Support Specialist (2nd Shift)** Michigan City, Indiana Minimum Experience **Entry-level** Compensation **$15.00 + $300 Sign-On Bonus** Role: Line Support Specialist Duties & Responsibilities: Operate pneumatic hoist and loading machinery helping with the plating process. Manually load / unload raw parts as directed Visually inspect all parts to...

  • Solutions Specialist

    3 weeks ago

    Oklahoma City, United States Old Dominion Freight Line Full time

    Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings...

  • Traveling CT Imaging Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Job Responsibilities:As a CT Imaging Specialist, you will be responsible for:Performing CT scans and ensuring high-quality imaging results.Collaborating with healthcare professionals to provide optimal patient care.Maintaining equipment and...

  • Client Support Specialist

    2 weeks ago

    Oklahoma City, United States Bay State Savings Bank Full time

    Location: Retail Client Support Department Company Overview: Established in 1895, Bay State Savings Bank is an approximately $500MM, Massachusetts-based mutual Bank. BSSB has six branch locations in central Massachusetts and operates one education branch within a high school. BSSB is the only remaining mutual savings bank originally headquartered in...

  • Aircraft Ground Support Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States G2 Secure Staff Full time

    Position OverviewG2 Secure Staff is seeking to enhance its Ramp Agent team at Will Rogers World Airport (OKC).Position Title: Aircraft Ground Support SpecialistCompensation: $15.00 per hourWork Schedule: Evening ShiftFlight Privileges AvailableThe Aircraft Ground Support Specialist is responsible for providing essential ground services for both incoming and...

  • Human Resources Director

    1 day ago

    Oklahoma City, Oklahoma, United States Trinity Employment Specialist Full time

    Human Resources DirectorTrinity Employment Specialist is seeking a highly skilled and experienced Human Resources Director to join our team. As a key member of our Senior Leadership Team, you will be responsible for overseeing the day-to-day functions of the Human Resources Department and ensuring efficient coordination and implementation of administrative...

  • Operations Support Specialist

    3 weeks ago

    Oklahoma City, United States INSURICA Full time

    Job DetailsJob Location Oklahoma City - OKLAHOMA CITY, OK Position Type Full Time Education Level High School Job Shift Day Job Category Operations DescriptionSUMMARY: The Operations Support Specialist is responsible for providing support services in various areas including, but not limited to, backing up the First Impressions Ambassador and Correspondence...

Support Line Specialist

4 months ago

Oklahoma City, United States MidFirst Bank Full time
Description

The Support Line Technician team member is responsible for the first tier investigation and documentation of technical issues reported by internal MidFirst users. This includes end user PC related issues, in-house applications, and 3rd party applications used by the MidFirst team.

  • Provides 1st Tier technical support to MidFirst end users.
  • Processes and creates incident/service request tickets into the MidFirst ticketing systems. conducting first level troubleshooting with emphasis on the following
    • Problem/Request determination
    • Priority assignment
    • Resolution
  • Identifies second Tier problems and assigns appropriate personnel groups according to Service Level Agreements (SLAs) and Support Desk Procedures (SDPs) for further problem determination and resolutions.
  • Demonstrates exceptional support service in all contacts with end users.
  • Assists Support Desk Manager with administrative functions such as policies, procedure documentation and incorporate reporting for the Support Desk.
  • Assists Support Desk Manager with Projects as needed.
  • Must be willing to flex shift by 1 hour when covering PTO.
Necessary Knowledge, Skills and Abilities:

Education
  • Associates degree in computer science, information technology, or related technical field or
  • Minimum of one (1) year of helpdesk and support work experience or
  • Any equivalent combination of education and experience.


Preferred Experience

Two to three years of experience in IT Customer Support or Help Desk and one to two years of experience performing advanced troubleshooting on PC related issues.

Two to three years of practical Active Directory experience.

Two to three years of managing/involved in time sensitive projects

Strongly Preferred

Previous Financial Institution experience

Excellent Oral and Written communication skills.

Ability to exercise sound judgment in evaluating situations and in making decisions

Excellent Multitasking skills

Knowledge of Microsoft Office Suites and Windows OS

Working knowledge of process documentation

Working knowledge of PowerShell

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)