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Commercial Lending/Services Director I

2 months ago

Midland, United States Members First Credit Union Full time

Full-Time On-site Locations: Wackerly - Midland, MI 48640, USA Hybrid Potential, Michigan, USA Job Details Description Are you a strategic leader with experience in business finance, business development, and Commercial Lending? Do you believe in fostering a culture where everyone feels purpose, belonging, and joy? Members First Credit Union is seeking a Commercial Lending/Services Director who is committed to leadership and team development. We welcome diverse backgrounds and offer hybrid potential to support your work-life balance. We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities COMMERCIAL SERVICES DIRECTOR/COMMERCIAL LENDING DIRECTOR 1 Exempt Reports to: Vice President of Lending Position Overview: The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members. Essential Duties Provide Leadership & Development of all Commercial Team Members; Sales, Operations, Credit, Business Development and oversee all functions of the department. Provide timely and actionable feedback to individual staff members on their performance, presenting disciplinary actions, addressing employee complaints, counseling on career growth opportunities, and participation in staff meetings. Maintain loan portfolios, build new and deepen existing relationships by ensuring Member satisfaction through timely responses on new requests, loan renewals and delinquencies. Possess strong knowledge of business lending terms and practices with the ability to manage risk by maintaining continuing education on State and Federal Regulations to stay in compliance at all times. Implementation of the Commercial Services Strategic Plan to ensure that metrics are reached for the performance goals that have been set. Deliver on the credit union's service promises in every situation. Duties and Responsibilities: The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs. Work closely with other lines of business within the credit union to cross-sell products and promote a strong referral network. Create a culture of continuous improvement that aligns with the strategic plan. Maintain up-to-date knowledge of general economic conditions or changing trends that may affect the credit union's business loan department. Provide timely feedback that allows the credit union to react competitively. Deliver new and innovative growth strategies, products and services, and relationships and processes that generate significant value to our teams, members, and the organization. Maintain good working relationships with all credit union employees. Demonstrate the ability to work independently.