We have other current jobs related to this field that you can find below
-
IT Support Specialist
6 days ago
Houston, Texas, United States Intellegens, Inc. Full timeIT Support Specialist Job DescriptionThe role of an IT Support Specialist primarily involves managing support requests. We are seeking a candidate with a background in IT, ideally holding a degree and possessing a minimum of 3 years of experience in a helpdesk environment. This position is tailored for someone enthusiastic about advancing their career in the...
-
IT Support Specialist
5 days ago
Houston, Texas, United States Creative Financial Staffing Full timeIT Support Specialist About Creative Financial Staffing:Our organization is a well-established insurance firm with a legacy spanning four decades.We foster a familial work environment.Enjoy a flexible 9/80 work schedule.Recognized as one of the premier workplaces in the Houston area. Role Overview: The IT Support Specialist will deliver application...
-
IT Support Specialist
18 hours ago
Houston, Texas, United States VC5 Consulting Full timeIT Support SpecialistThe IT Support Specialist plays a crucial role in delivering technical assistance to users for their desktop and laptop systems, peripherals, and associated software applications.This position entails diagnosing and resolving hardware and software challenges, executing installations, configurations, and upgrades, while ensuring the...
-
IT Support Specialist
2 months ago
Houston, United States Gensler Full timeYour Role , a globally recognized Architecture and Design firm, is seeking an IT Support Specialist to join the Houston office. The position plays an integral role in daily business interactions. The ideal candidate is a personable and polished individual with a strong desire to learn and grow. They also have a fundamental passion for client...
-
IT Support Specialist
3 months ago
Houston, United States HOK Group, Inc. Full timeIT Support Specialist Tracking Code 3579-737 Job Description We are currently seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to computer system users. * Tier 1 support for a helpdesk system. Answers user inquiries regarding computer software or hardware operations to...
-
Peer Support Specialist
2 months ago
Houston, United States Team1Medical Full timeJob DescriptionJob DescriptionPeer Support SpecialistZip Code: Houston, TX 77002 | Location: Downtown HoustonEmployment Type: Temporary | Workplace Type: On-siteHealthcare Specialty: Public Health | Salary: $24 an hourClient Company: Harris County’s Public Health DepartmentThe Harris County Public Health Department and Team1Medical are teaming up to seek a...
-
IT Support Specialist
1 day ago
Houston, Texas, United States Gensler Full timeTechnical Support Role at GenslerGensler, a renowned Architecture and Design firm, is seeking a skilled Technical Support Specialist to join their team in a technical capacity. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional client services.The Technical Support Specialist will be...
-
Peer Support Specialist
2 days ago
Houston, United States Team1Medical Full timeJob DescriptionJob DescriptionPeer Support SpecialistSalary Rate: $24.00/hr. Location: Houston, TX (Downtown Houston) Shift: Monday – Friday 8:00 a.m. - 5:00 p.m.Employment Type: Temporary The Harris County Public Health Department and Team1Medical are teaming up to seek a Peer Support Specialist to join the team! In this role, the Peer Support Specialist...
-
Community Support Specialist
2 months ago
Houston, United States Simple Steps LLC Full timeJob DescriptionJob DescriptionBenefits:Mileage ReimbursementFlexible scheduleCOMMUNITY SUPPORT SPECIALISTPART-TIME UP TO 7 Hours per week with a potential to increase hours due to the Veteran needs!Simple Steps, LLC currently has a Community Support Specialist position open in the Houston, TX area.PREFERRED Knowledge/Education:High School DiplomaExperience...
-
Fitness Support Specialist
5 days ago
Houston, Texas, United States Houstonian Campus LLC Full timePosition OverviewThe Fitness Support Specialists at Houstonian Campus LLC are experts in wellness and excel in delivering exceptional customer service. These specialists are approachable, compassionate, and friendly, ensuring that our Members receive the support they need to exercise safely and meet their personal fitness objectives.Fitness Support...
-
IT Support Specialist
5 hours ago
Houston, Texas, United States Safeguard Global Recruiting Full timePOSITION SUMMARY:We are looking for a Level One IT Support Specialist to provide exceptional technical assistance to our users. This role is pivotal in ensuring that our staff can effectively utilize technology to achieve their goals.The IT Support Specialist will be an integral part of our IT department, working under the guidance of the IT Manager for...
-
IT Support Specialist
5 hours ago
Houston, Texas, United States Safeguard Global Recruiting Full timeOVERVIEW:We are looking for a Level One IT Support Specialist to provide exceptional technical assistance and support within our organization. This position, reporting to the IT Manager of Cloud and Security, is ideal for an enthusiastic individual eager to enhance their skills in a vibrant and fast-paced environment. The IT Support Specialist will play a...
-
IT Support Specialist
5 days ago
Houston, Texas, United States Safeguard Global Recruiting Full timeOVERVIEW:We are currently seeking a Level One IT Support Specialist with a strong background in Office 365 to become an integral part of our IT department. This position presents a unique opportunity for a driven individual to play a vital role in our organization while acquiring significant experience in a dynamic work setting. The IT Support Specialist...
-
Client Support Specialist
5 days ago
Houston, Texas, United States Connect Staffing Full timeJob OverviewREQUIRED: MINIMUM ONE YEAR OF EXPERIENCE IN CUSTOMER SERVICEConnect Staffing is seeking a committed Client Support Specialist for a reputable supplier organization.Work Schedule: Monday - Friday, 8:00 AM - 5:00 PMQualifications for Client Support Specialist:At least one year of experience in customer service is essential.Must successfully pass a...
-
IT Support Specialist
2 months ago
Houston, United States Akin Gump Full timeLocation: Houston Schedule: 8:30 AM to 5:00 PM FLSA: Non-Exempt Position Type: Full-Time/Regular Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking an IT Support Specialist in the Information Technology...
-
IT Support Specialist
5 days ago
Houston, Texas, United States Houston Independent School District Full timePosition OverviewThe IT Support Specialist role is essential in managing and resolving incidents related to service disruptions. This position is responsible for ensuring that services are restored promptly and effectively.Key ResponsibilitiesAddress and troubleshoot service interruptions.Initiate service restoration processes or escalate issues as...
-
Fitness Support Specialist
5 hours ago
Houston, Texas, United States Houstonian Campus LLC Full timePosition OverviewThe Fitness Support Specialists at Houstonian Campus LLC are dedicated professionals with a passion for fitness and exceptional customer care. These individuals are approachable, compassionate, and friendly, ensuring that our Members receive the support they need to exercise safely and reach their personal fitness aspirations.As Fitness...
-
Fitness Support Specialist
5 hours ago
Houston, Texas, United States Houstonian Campus LLC Full timePosition OverviewThe Fitness Support Specialists are experts in wellness and possess exceptional customer service skills. These professionals are approachable, compassionate, and friendly, ensuring that our Members receive the assistance they need to exercise safely and meet their personal fitness objectives.Fitness Support Specialists go above and beyond to...
-
IT Support Specialist
2 months ago
Houston, United States Climatec Full time** Climatec, LLC** ** IT Support Specialist** Houston, TX 77040 **Company Overview:** Since 1975, Climatec has been a leading provider of advanced building technologies for a wide variety of industries and buildings. Our broad set of offerings allows us to be a single source integrator of critical building systems. We provide safer, more comfortable and...
-
Administrative Support Specialist
6 days ago
Houston, Texas, United States ResourceMFG Full timeOverview:ResourceMFG is currently looking for an Administrative Support Specialist to enhance our operations. This position offers a great opportunity to work with a dynamic team in a thriving environment.Key Responsibilities:As an Administrative Support Specialist, your primary duties will include:Assisting the Project Manager in various tasksLocating...
IT Support Specialist
2 months ago
Gensler, a globally recognized Architecture and Design firm, is seeking an IT Support Specialist to join the Houston office. The position plays an integral role in daily business interactions. The ideal candidate is a personable and polished individual with a strong desire to learn and grow. They also have a fundamental passion for client services.
Support Specialists provide first-line response to end-user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of the region, but must continually collaborate and communicate with the larger distributed team of support staff across the globe. The success of this position is linked to the overall performance of the team: the ability to cross-train other team members; and to share critical information in the goal of excellent customer service.
Support Specialists are primarily responsible for returning staff to billability as quickly as possible after a technology failure. Because the overall success of the technology support infrastructure is dependent upon this collaboration, Support Specialists are expected to be prodigious communicators and to share a hunger for knowledge about current and new technologies.
This position demands advanced knowledge of Microsoft O365 services, Power BI, PC, laptop, printer, and server hardware and between three and five years of experience in IT support in large dynamic environments. Combined with a proven sense of ownership and excellent customer service, this support individual provides first and second-level support in response to service desk incidents and requests from onsite and remote office clients with minimum supervision and direction. It is critical for this position that clients (end users) experience minimal downtime. This position empowers the team's effort with a focus on proven problem-solving process skills with an in-depth knowledge of client needs and time constraints.
What You Will Do
- Assist the Regional Technology Director (RTD) in educating end users about desktop policies and in enforcement
- Maintain familiarity and working relationships with Firmwide functional teams (server, storage, email, and security teams)
- Visit clients to evaluate their business software and hardware needs when requested; provide informed recommendations to clients and RTD that comply with firmwide standards
- Assist RTD in establishing and maintain a reserve supply of computer inventory to cover new hires and temporary replacements of desktops and laptops
- Triage service desk incident queues to ensure quick incident assignment; prioritize incidents to optimize all available resources
- Ensure that all critical incidents are responded to immediately during business hours and reasonably after hours; escalate tickets as necessary to RTD requesting non-standard software or hardware
- Manage MS SharePoint sites
- Provide meeting room and event-based A/V support as well as telecom and mobile device support
- Assist with server virtualization and administration, process automation, imaging and deployment, user accounts, data storage, and security administration
- A proven record, performing in a dynamic, team-based, technology support environment
- Strong communication and customer service skills
- Associate's degree in Technology, Engineering, Computer Science, or technical trade school
- 5+ years of prior help desk and customer service experience; preferred background in the architecture or engineering industry
- Extensive knowledge of Windows 10, Microsoft O365 cloud services
- Experience in server support and occasional off-hours maintenance
- Knowledge of basic networking concepts and desktop troubleshooting
- A+ Certification in desktop support
- Familiarity with Apple MacBooks including configuration and support of Outlook Email clients in a corporate environment
- Ability to disconnect, lift, and move PCs and monitors (50 lbs) to new desks; maneuver under counters and in tight spots to run cables and wires for PCs
- Current knowledge of MS Teams telephones and Apple iPhone enterprise support
This is not a hybrid or remote position. If you're open to relocating to the Houston, Texas area, please apply Non-local candidates are welcome. U.S. News & World Report's 2023-2024 study ranks Houston in the top 10 places to live in Texas
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Week," our offices reflect our people's diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
