Operations Support

1 week ago


Sandy, United States eTeam Full time

PLEASE DO NOT RESUBMIT ANYONE REJECTED OR INTERVIEWED AND PASSED ON FROM MOR2JP00015166

*** Max Supplier Rate:
- *** (Jersey City)
- *** (Sandy, UT)

LOCATIONS
Sandy, UT
OR
Jersey City (200 Hudson St)

- HYBRID - Monday and Friday: WFH; Tuesday, Wednesday, and Thursday: in office (looking for flexibility to be able to work overtime as needed - not required)

- Shift (NJ): 8:30 - 5:30 ET (1 hour lunch)
- Shift (UT): 6:30 - 3:30 MT (still supporting ET)

INTERVIEWS
- 1st round onsite in Jersey City preferred but flexible to do over Zoom
- Possible 2nd round if needed

REQUIRED
- Associate's or Bachelor's Degree

TOP SKILLS
- Associate's or Bachelor's REQUIRED ***
- Understanding or familiarity with 590A and 590B; Retirement tax form reporting 1099R/1099Q; 5498/ 5498ESA...

IRS publication 590A- is the IRS regulations for IRA contributions.
IRS publication 590B- is the IRS regulations for IRA distributions.

1099R is the distribution tax form from a Retirement account.
1099Q is the distribution tax form from a Coverdell account.
5498 is the contribution tax form from a Retirement account.
5498ESA is the contribution tax form from a Coverdell account.

PREFERRED/DESIRED
- 1-2 years' experience with Retirement product and services (highly desired)
- Knowledge of IRS Contributions and Distribution rules
- Excel experience

SUMMARY
Retirement Operations Analyst is one who maintains functional knowledge of the brokerage business with an Client on retirement account operations.

RESPONSIBILITIES
Customer Request Handling / Problem Resolution / Data Analysis - as assigned
• Perform different levels of problem resolution & data analysis for all aspects of retirement operations support including: contributions, distributions, processing conversions, recharacterizations, and state withholding reconciliation
• Reconcile activities to ensure transactions are recorded with the proper books and entry coding
• Assist the management team in developing metrics that demonstrate the progress / completion of retirement inquiry resolution
• Execute on customer requests to move money out of retirement accounts
• Understand tax implications of transactions in and out of different retirement account types
• Resolve retirement account issues and document the resolution process
• Validate data integrity is maintained in client facing displays

QUALIFICATIONS
• Experience with retirement account types desirable, IRS rules, and/or tax reporting obligations
• Analytical thinker, with excellent written and verbal communication
• Detail oriented with strong organizational skills
• Ability to prioritize multiple tasks, and work against deadlines and objectives
• Adaptable to dynamic work environments and priorities
• Demonstrate ownership and sense of urgency in resolving inquiries and issues
• Proven effectiveness in fast-paced, demanding, client-driven environment.
• Ability to perform and deliver within tight deadlines
• A challenging and inquiring mind

SS POC: Aaron Lorton


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