Dispatcher
2 months ago
Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. The person in this role will perform a variety of duties associated with the dispatching functions in order to provide prompt and efficient service to our customers. There will be frequent contact with District employees and constant contact with customers and other outside personnel, requiring more than ordinary courtesy and tact to establish and maintain good customer relations. You will have occasional work with confidential data where the effect of any disclosure may have an impact on the business. General Duties: Answer all incoming telephone service requests and log customer service calls with all pertinent information in system. Schedule service calls to techs and supply information needed by Service Tech, and determine priorities to be assigned to service calls. Maintain follow up system for parts ordered by Service Techs to ensure complete customer satisfaction per company policies and guidelines. Maintain Inspection List, Automatic Scale. Wrapper and General Line. Maintain File of Equipment.This could include calling customers concerning estimates for overhauls, prices for new equipment, and completion of services. Perform clerical functions, as necessary, such as assisting with tracking of consignment, assisting walk-in customers, shipping/receiving, handling phone calls for supervisor, etc. Train or cross train other employees as requested. Follow up on completed service calls to verify customer satisfaction and promote service contracts. Print out and mail invoices Do 3rd party billing Schedule PM's Prepare quotes for repairs. To be considered for this exceptional career opportunity you must have at least the following: Accredited High School diploma, Business or trade school or GED A minimum of 1 year of similar or related experience with high volume dispatching experience Handle competing/multiple priorities Computer Skills: Microsoft Office products excel, Word, Outlook Excellent verbal, written and interpersonal communication skills Physical Requirements: Required to sit for prolonged periods of time Extensive periods of time on phone OT as required Why work for us? Competitive pay Great insurance options with low premiums Paid vacation and holidays 401K with company match Extensive on-the-job, online, and classroom training Safety-conscious work environment Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. _ ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
-
Dispatcher
2 months ago
Phoenix, United States Tag Refrigeration Full timeWe are looking for a skilled Dispatcher to join our growing team at The Arcticom Group. The Dispatcher position is a very important link in our communication amongst the many moving parts. Ultimately responsible for our overall customer satisfaction; the dispatcher communicates with customers, suppliers, technicians, and many more, as well as coordinates the...
-
Dispatcher
1 month ago
Phoenix, United States TAG Refrigeration Full timeWe are looking for a skilled Dispatcher to join our growing team at The Arcticom Group. The Dispatcher position is a very important link in our communication amongst the many moving parts. Ultimately responsible for our overall customer satisfaction; the dispatcher communicates with customers, suppliers, technicians, and many more, as well as coordinates the...
-
Dispatcher
1 week ago
Phoenix, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionDispatcherLHH Recruitment is partnering with a construction company in North Phoenix. This organization is in search of a dispatcher to join their team. This job is fully in office, Monday-Friday 7am-4pm. The hourly rate ranges between $21/hr-$25/hr DOE.Key Responsibilities:Coordinate and dispatch workers, trucks, and equipment...
-
Dispatch Associate
6 days ago
Phoenix, United States AMR Full timeMore Information about this Job: Dispatch Associate FULL-TIME Opportunity Starting Pay: $19.50 per hour $1,500 bonus opportunity after 9 months $300 after 90 days and achieving 90% sign off on Interfacility Call Taking $300 after 180 days and successfully completing the EMD certification program $900 after 270 days and achieving a 90% sign off on...
-
HVAC Dispatcher
2 months ago
Phoenix, United States Gulfstream Strategic Placements, LLC Full timeJob Title: HVAC Dispatcher Location: Phoenix, AZ Job Summary We seek an experienced HVAC Dispatcher to join a dynamic commercial mechanical construction team in Phoenix, AZ. This role is integral to efficient field operations, coordinating service dispatches for HVAC, plumbing, and piping systems. The ideal candidate brings a stable work history, is local...
-
Dispatcher
3 weeks ago
Phoenix, United States George Brazil Full timeEXPERIENCED Dispatcher We are currently seeking an individual that truly enjoys building strong rapports with co-workers, managers and service technicians. You will have an opportunity to multi-task and problem solve all while maintaining communication with customers throughout the day. You will experience a sense of accomplishment each day knowing you had a...
-
Dispatcher
2 months ago
Phoenix, United States SouthweSaint ForeSaint Products Full timePosition Description: The Dispatcher Specialist position is responsible for managing company drivers and owner operators. Responsibilities include utilizing the best cost option available to maximize profitability while ensuring customer requirements are met, building a strong working relationship with their primary core owner operators, drivers, and...
-
Freight Dispatcher Specialist
2 weeks ago
Phoenix, Arizona, United States NGL TRANSPORTATION INC Full timeNGL Transportation Inc. is seeking a motivated and detail-oriented Freight Dispatcher to join our team. As a key player in our transportation operations, you will be responsible for managing the flow of goods, communicating with customers, and ensuring timely deliveries.Key ResponsibilitiesMain responsibilities include:Dispatching drivers, work crews,...
-
Dispatch Coordinator
1 week ago
Phoenix, Arizona, United States Plumbing Masters: Plumbing, Drains & Water Heaters Full timeJob DescriptionWe are seeking a skilled Dispatcher to join our team at Plumbing Masters: Plumbing, Drains & Water Heaters. In this role, you will be responsible for taking customer calls, dispatching technicians, and providing exceptional customer service.The successful candidate will have excellent communication skills, a strong attention to detail, and the...
-
Dispatch Manager
3 days ago
Phoenix, United States SouthernCarlson Full timeLocation: 2350 E Riverview Dr, Phoenix, AZ 85034Do you enjoy working in an active and fast paced warehouse environment? Do you have experience dispatching delivery drivers and working in a warehouse? Are you looking for an opportunity that opens doors to learning new areas and grow within a Company? If so, we are looking for you to join our exceptional team...
-
Dispatch Manager
3 days ago
Phoenix, United States SouthernCarlson Full timeLocation: 2350 E Riverview Dr, Phoenix, AZ 85034Do you enjoy working in an active and fast paced warehouse environment? Do you have experience dispatching delivery drivers and working in a warehouse? Are you looking for an opportunity that opens doors to learning new areas and grow within a Company? If so, we are looking for you to join our exceptional team...
-
Transportation Dispatcher
1 week ago
Phoenix, Arizona, United States Offen Petroleum Full timeJob SummaryOffen Petroleum is seeking a Transportation Dispatcher to join our team. This role is responsible for coordinating the movement of trucks and products to ensure accurate and timely deliveries.
-
Dispatch and Coordination Manager
2 weeks ago
Phoenix, Arizona, United States American Fitness Services LLC Full timeJob Title">We are seeking a highly motivated Dispatch and Coordination Manager to join our team at American Fitness Services LLC.The successful candidate will be responsible for managing dispatch operations, coordinating daily activities, and contributing to the overall success of our company.About the Role">">Manage dispatch operations to ensure efficient...
-
Sr HVAC Dispatcher
1 month ago
Phoenix, United States Gulfstream Strategic Placements, LLC Full timeJob Title: Senior HVAC DispatcherLocation: Phoenix, AZJob SummaryWe are seeking a highly skilled Senior HVAC Dispatcher to join our team in Phoenix, AZ. This position focuses on coordinating service operations within the commercial mechanical construction sector. It is essential for ensuring the seamless deployment of HVAC service teams to meet our clients'...
-
Dispatcher, Phoenix
6 days ago
Phoenix, United States A1 Garage Door Service Full timeJob DescriptionJob DescriptionDispatcher I’m Tommy, and I’m the CEO of A1 Garage Door. I’m glad you’re here. I started the company in 2007, and we have since grown to be the largest residential garage door service company in North America, operating in 40 markets+ across 20 states. As an A1 Dispatcher, you will be maximizing daily service...
-
Dispatcher/ Customer Service Representative
2 months ago
Phoenix, United States Pacific Office Automation Full timeWe are looking for a Dispatcher/ Customer Service Representative to join our service team in our Phoenix, AZ branch. Responsibilities: Answer incoming support calls. Create support tickets on behalf of customers. Identify and escalate issues to Helpd Customer Service Representative, Customer Service, Dispatcher, Dispatch, Representative, Manufacturing,...
-
Service Dispatcher
4 weeks ago
Phoenix, United States Leslie's Poolmart, Inc. Full timeDescription DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000+ retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and...
-
Assistant Dispatcher Specialist
1 month ago
Phoenix, Arizona, United States PK Tech Full timeJob OverviewPK Tech, a leading provider of IT services to CPA's, financial services, and healthcare clients, is seeking an organized and energetic Assistant Dispatcher to join their team.
-
Dispatch and Support Specialist
7 days ago
Phoenix, Arizona, United States Pacific Office Automation Full timeAbout the RoleThis is an exciting opportunity to work for a company that values growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. As a Dispatcher/ Customer Service Representative, you will have the chance to make a real difference in the lives of our customers, while also advancing your career in the field of...
-
Customer Service Dispatcher Coordinator
2 weeks ago
Phoenix, Arizona, United States R & M Wholesale LLC Full timeCompany OverviewR & M Wholesale LLC is a fast-growing tow company seeking a highly skilled dispatcher to join our team. As a key member of our call center, you will be responsible for handling customer inquiries, dispatching towing services, and providing exceptional support.Job DescriptionThis is a unique opportunity to work in a dynamic environment with a...
