Dispatch Manager

21 hours ago


Phoenix, United States SouthernCarlson Full time

Location: 2350 E Riverview Dr, Phoenix, AZ 85034


Do you enjoy working in an active and fast paced warehouse environment? Do you have experience dispatching delivery drivers and working in a warehouse? Are you looking for an opportunity that opens doors to learning new areas and grow within a Company? If so, we are looking for you to join our exceptional team as a Dispatch/Warehouse Manager in our Phoenix, AZ distribution center. This role is a dual role doing Dispatch and Warehouse duties.


Hours Monday through Friday 7am to 4pm. No weekends


WHO WE ARE

We are SouthernCarlson, and our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The Contractors Choice™ for professional-grade tools, fasteners, jobsite supplies and expert service.


OUR PROMISE MEANS MORE™

· Respect - We build relationships on trust, collaboration and kindness while taking the time to learn, grow and celebrate wins together.

· Integrity - We go above and beyond to help customers and employees and do what we can to help resolve issues.

· Teamwork – We support and encourage each other while working together to ensure each customer has a top-notch experience

· Family Environment – We are a nationwide company with small business locations that provides a family-like environment

Construction, Industrial and Concrete Supplies


WHAT YOU’LL BE DOING: You will be doing a dual role doing Dispatch and Warehouse duties.

  • Schedule and dispatch outbound customer deliveries utilizing our own fleet of drivers to construction sites, commerical sites.
  • Managing truck driver’s schedules and routes in order to meet service level commitments.
  • Ensuring all delivery documents are accurate per the customer’s expectations.
  • Reviewing truck driver’s logging data and ensuring all vehicles are DOT compliant.
  • Handling customer complaints and inquiries.
  • Coordinate local vendor pickups
  • Complete warehouse tasks including delivery loading, unloading, sorting, picking, stocking, staging of inventory.
  • Load and unload materials to and from designated storage area, such as racks, shelves, or vehicles.
  • Compare and reconcile system inventory levels against physical count of stock.
  • Maintain condition of work area (i.e. free of trash, product in correct location, etc.).
  • Follow Company safety policies and procedures and encourage other associates to do the same.
  • Receive and fill inventory orders for customers.
  • Operate forklift or other machinery in order to complete tasks.
  • Work closely with operations on all outbound customer orders to meet company standards.

YOU MAY BE A GOOD FIT IF YOU

  • Meet the Minimum Qualifications – You have at least 1+ year's of dispatcher experience, preferably in a warehouse industrial/construction supply field with a High School Diploma or GED.
  • Have intermediate experience using Excel spreadsheets and other Microsoft Office programs.
  • Experience ensuring timely delivery of goods and customer satisfaction with services provided.
  • Ability to correspond with external and internal clients and vendors professionally and effectively via phone, email, and written correspondence.
  • Excellent attention to detail in a rapidly changing environment.
  • Maintain Company information in a confidential manner.
  • Demonstrate excellence in both oral and written communication skills including the ability to communicate via email or telephone.

WHY YOU’LL LOVE IT HERE

  • Competitive compensation, DOE
  • Daytime shift with great hours (Weekends off)
  • Our collaborative culture
  • Competitive benefits package, including Health, Dental and Vision
  • Opportunity to enroll in our 401k program discretionary matching
  • Employee Assistance Program (EAP)

Notice: Offer for this position is contingent upon the completion of a satisfactory background check and a satisfactory drug test.


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