Network Support Technician

6 months ago

Plano, United States inSync Staffing Full time

DESCRIPTION: • Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. • Serve as a technical reference point for other functions. • Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment. • Perform Service Assurance work on all radio interface network elements. Interpret the alarm conditions on the network to proactively identify and implement repairs and restoration plans to ensure minimal service disruption and impact to customer. • Provide Service Delivery work installing new cell site equipment from channel card elements up to complete new cell site installs. • Develop proficiency with use of relevant wireless tools and test equipment. • Develop proficiency with inventory tools and procedures. • Able to trouble shoot AC and DC power systems including tower light controllers. • Meet expectations with regards to behavioral and administrative facets of the position. • Basic Microwave principals EXPERIENCE and QUALIFICATIONS: • Vocational Skills and procedural knowledge, typically gained through a combination of education and relevant experience totaling up to 2 years post-high school or equivalent. • Ability to multi-task and maintain composure in stressful and demanding work environment. • Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and/or perplexing situations. • Confirmation of travel requirement - 100% for Technicians but flexible to travel outside of market for weeks at a time if required (e.g. disaster recovery, new product roll-out, etc). • Must be able to work outside of normal business hours (ie: shift work), to include maintenance window and weekends if needed. 24/7 On Call required. • Ability to identify all colors associated with telecommunications cable and equipment indicator lights. • Basic computer skills. • A valid driver's license and the ability to drive long distances on and off road. A CDL classification may be required for some vehicles. • Will need to transport equipment, therefore, vehicle with appropriate carrying capacity will be needed. • Ability to lift and carry up to 50 lbs. • Ability to climb ladders and steep staircases. • Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults, and all types of geographic locations. • The dexterity to connect and disconnect various sizes and types of electronic connectors. • Good oral and written communications skills. • Familiarity with field operations specific trouble ticket and network database systems. • Previous experience working wireless networking system. • Travel required. Hotels cannot be expensed. PREREQUISITE REQUIRED TRAINING/CERTIFICATIONS: Supplier is responsible for ensuring that Personnel have the necessary qualifications and certifications required to perform the Work described herein prior to beginning Work, including OSHA10, RF Awareness, CPR/First Aid, and Ergonomics and any refresher training required to maintain such certifications. Supplier is responsible for tracking and will pay for forty (40) hours of training required for the Work per 12-month period including training fees, all training time, and any travel expenses and compensable travel time required to attend training. Ericsson will be responsible for time attending required weekly safety shorts and any additional training that is required for the Work and approved in advance by the Ericsson Resource Manager. This is a 100% travel assignment. ADDITIONAL INFORMATION: *Note that Supplier is responsible for compensable travel time and expenses related to ensuring Personnel is in the Base Market at the start of the assignment and for Personnel's demobilization out of the Base Market at the end of the assignment. In addition, Supplier is responsible for paying Personnel for compensable travel time to the first work site as designated by Ericsson and from the last worksite back home or to the hotel. Travel time (as opposed to mileage reimbursement) shall not be charged to Ericsson and Ericsson shall not pay Supplier for any such time. Personnel may charge compensable travel time between worksites during a workday in Ericsson's time and expense tool. Supplier is also responsible for paying Personnel for all administrative time, for example, time spent setting up a computer, communicating with Supplier, completing paperwork or training required by Supplier, entering time into Supplier's timekeeping system, etc. No administrative time may be charged to Ericsson or entered in Agency Handler without approval by the Ericsson Resource Manager. Bill rates include, and Supplier is responsible for (i) all reasonable living expenses within the Base Market; (ii) a smart phone with WiFi tethering, (iii) a laptop computer appropriate to meet the requirements of the assignment, and (iv) any other tools reasonably requested by Ericsson in order to meet the requirements of the assignment. Supplier is required to have its own timekeeping system to accurately record all hours worked by Personnel. Supplier is responsible for ensuring Personnel accurately record all time worked (whether it is chargeable to Ericsson or not) in Supplier's timekeeping system and properly paying Personnel for that time, including any compensable travel time, training time, administrative time, etc., as applicable. Ericsson's time and expense tool is not to be used as a timekeeping tool or payroll tool for Personnel. It should only be used to report time actually worked that is chargeable to Ericsson that Ericsson has agreed to pay under the terms of the Agreement. No other time should be entered. Benefits:
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  • Network Support Technician 1

    4 months ago

    Plano, United States inSync Staffing Full time

    DESCRIPTION: • Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. • Serve as...

  • Network Support Specialist

    4 weeks ago

    Plano, Texas, United States ADEX Full time

    Job Title: Network Support SpecialistJob Summary:This is a position for Network Support in the IOC FO organization at ADEX. The successful candidate will be responsible for performing Network Operational Support activities per Ericsson guidelines, including product and service monitoring of Core & RAN components for an operational network. The role requires...

  • Telecom Support Specialist

    4 weeks ago

    Plano, Texas, United States The Reserves Network Inc Full time

    Job DescriptionWe are seeking a skilled Telecom Support Technician to join our team at The Reserves Network Inc. As a Telecom Support Technician, you will be responsible for providing technical support to customers, troubleshooting and resolving complex issues, and ensuring all safety requirements are followed.Key Responsibilities:Provide technical support...

  • Telecom Support Specialist

    4 weeks ago

    Plano, Texas, United States The Reserves Network Full time

    Job OverviewA leading electronics manufacturer is seeking an experienced Telecom Support Technician to join their team.This role involves providing technical support to customers, troubleshooting and resolving complex issues, and ensuring prompt and professional communication.Key Responsibilities:Provide technical support to customers via phone, email, and...

  • Pharmacy Technician Senior Position

    4 weeks ago

    Plano, Texas, United States US Oncology Network-wide Career Opportunities Full time

    Pharmacy Technician Senior PositionUS Oncology Network-wide Career Opportunities is seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a critical role in supporting our licensed pharmacy and ensuring the highest level of patient care.Key Responsibilities:Prepare medication orders by compounding or admixing...

  • L1 Network Support Specialist

    1 month ago

    Plano, Texas, United States Red Knight Solutions, LLC Full time

    Job OverviewWe are seeking a highly skilled L3 Desktop Support Specialist with network administration responsibilities to join our IT team at Red Knight Solutions, LLC.The ideal candidate will have a strong background in both desktop support and network administration, with the ability to troubleshoot and resolve complex technical issues.Key...

  • Network Support Engineer

    18 hours ago

    Plano, United States Akraya Full time

    Primary Skills: Next Generation Firewall, Networking, Networking security,Firewall, Networking Certification Contract Type: W2 Duration: 12 Months Location: Plano Texas Pay Range: 40.00 - 42.00 per hour on W2 #LP JOB SUMMARY: We are seeking a Network Security Engineer for our Plano, Texas office who will be instrumental in providing technical expertise on...

  • Desktop Support Technician

    2 weeks ago

    plano, United States Capstone IT Staffing Full time

    Capstone is helping our client hire a Desktop Support Technician to join their staff as a full-time employee. The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered, you must be self-motivated, pleasantly assertive, and have high personal...

  • Desktop Support Technician

    2 months ago

    Plano, United States Capstone IT Staffing Full time

    Capstone is helping our client hire a Desktop Support Technician to join their staff as a full-time employee. The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered, you must be self-motivated, pleasantly assertive, and have high personal...

  • Desktop Support Technician

    1 month ago

    plano, United States Capstone IT Staffing Full time

    Capstone is helping our client hire a Desktop Support Technician to join their staff as a full-time employee. The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered, you must be self-motivated, pleasantly assertive, and have high personal...

  • Technical Support Specialist

    1 month ago

    Plano, Texas, United States Repeat Consultants Full time

    Job OverviewAs a Technical Support Specialist with Repeat Consultants, you will provide expert-level technical support to clients and their customers for Verizon Femto network issues.Key Responsibilities:Provide technical support via phone and email to clients and their customers.Update Remedy ticketing systems and review tickets with customers on a weekly...

  • Computer Technician

    1 week ago

    Plano, United States NerdsToGo Inc Full time

    Company Overview NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more! Job Summary The Nerd will complete desktop configurations, installations and...

  • Pharmacy Technician Senior Position

    4 weeks ago

    Plano, Texas, United States US Oncology Network-wide Career Opportunities Full time

    Pharmacy Technician Senior PositionAbout the RoleUS Oncology Network-wide Career Opportunities is seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician Senior, you will play a critical role in supporting our pharmacy operations and ensuring the highest level of patient care.Key ResponsibilitiesPrepare medication orders by...

  • Network Operations Engineer I

    1 month ago

    Plano, Texas, United States Fiberlight, LLC Full time

    Job SummaryFiberlight, LLC is seeking a highly skilled Network Operations Engineer I to join our team. As a key member of our network operations team, you will be responsible for monitoring and managing our customer networks to ensure alarm receipt and processing procedures are followed.The ideal candidate will have a strong understanding of network...

  • Network Architect

    1 month ago

    Plano, Texas, United States Diverse Lynx Full time

    Job Title:Network ArchitectLocation :Richmond, VA / Plano, TX (Onsite from Day 1)Number of roles:2Experience 6+RTTO Day 1We are seeking a highly skilled Network Architect to design and implement end-to-end network solutions for our clients. The ideal candidate will have 8+ years of experience in Network Engineering with comprehensive IP Network knowledge and...

  • Network Engineer

    3 days ago

    Plano, United States Tata Consultancy Services Full time

    Role - L3 Infrastructure EngineerJob Type - Full TimeLocation - Plano, TX (Onsite)Job Description:Network (LAN, WAN and Wireless)· Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification· Ability to support IT Cabling, Infrastructure Planning, and...

  • IT Support Specialist

    4 weeks ago

    Plano, Texas, United States Pyramid Consulting Group, LLC Full time

    Pyramid Consulting Group, LLC is seeking a skilled IT Support Specialist to provide technical assistance and maintain IT equipment and services for their team in Plano. This is a temporary position that will begin at the end of October and continue through the end of the year. The ideal candidate will thrive in a team-oriented setting, demonstrate excellent...

  • Network Engineer

    1 week ago

    plano, United States Tech Mahindra Full time

    Responsibilities Own responsibility for end-to-end monitoring of the Transport EMS’s & observability toolsOwn responsibility for Incident identification, ticket logging & impact assessment in the Service Now ticketing toolOwn responsibility of Market chat groups, initial troubleshooting & necessary supportSupport site monitoring/health checks following...

  • Network Engineer

    2 weeks ago

    Plano, United States Tech Mahindra Full time

    Responsibilities Own responsibility for end-to-end monitoring of the Transport EMS’s & observability toolsOwn responsibility for Incident identification, ticket logging & impact assessment in the Service Now ticketing toolOwn responsibility of Market chat groups, initial troubleshooting & necessary supportSupport site monitoring/health checks following...

  • Network Engineer

    1 week ago

    plano, United States Tech Mahindra Full time

    Responsibilities Own responsibility for end-to-end monitoring of the Transport EMS’s & observability toolsOwn responsibility for Incident identification, ticket logging & impact assessment in the Service Now ticketing toolOwn responsibility of Market chat groups, initial troubleshooting & necessary supportSupport site monitoring/health checks following...