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HVAC Operations Manager
2 months ago
What to expect this role to do? You will be responsible for the leadership, motivation, managing, and training of the company's Installation Team. The Operations Manager is also responsible for creating an installation process and a goal-setting component to meet monthly revenue and profit targets. There is also a need for a great understanding of the HVAC residential retail market and the necessary tools to bring success to the Installation team. The Operations Manager must exhibit strong communication skills, conflict resolution skills and customer service skills and have a high aptitude of managing labor efficiently to meet the profit goals of the department. Workplace for this position is a combination of in the field and on-site at the Woodinville or Marysville locations, depending upon Business needs. We service Snohomish, King and Pierce counties.
Salary: $75 -$85K [DOE]
Key Responsibilities:
- Lead, motivate, manage, and train the company's Installation Team thru proper procedures and industry better practices.
- Have a high aptitude of managing labor efficiently to meet the profit goals of the department
- Promote and ensure a 100% customer satisfaction experience.
- Remain up to date on the latest industry trends, installation methods, systems, and technology available within the market and the business.
- 3-5 years of Operations Management experience in the Trades; or 5 years of equivalent Operations experience and performance
- 5-10 years of HVAC Residential Retrofit experience and knowledge.
- Proficiency with MS OFFICE [Excel & Word]
- Proven experience with Service Titan
- Valid driver's license and insurable driving record
- High school diploma or GED required
- Certificate of completion from an HVAC Technical School
BENEFITS: We offer a comprehensive benefits package, including medical, dental, vision, a 401K matching program, 6 paid holidays, and paid time off. Our service area is all over the Snohomish, King & Pierce county-areas of Washington. If given an offer of employment, we will perform criminal background checks and drug screening.
Job Type: Full-time
