Help Desk Support Specialist
5 months ago
As a Cloud Help Desk Specialist, you will work in a dynamic team that is transitioning services and supporting operations providing critical insights to multiple cloud environments. The duties include the daily engagement with users, Engineers and clients. You will be responsible for supporting an intelligence system that helps USCG safeguard our nation. This role is performed on site in Hillcrest Heights, Maryland.
Responsibilities
- Tier I and Tier II support.
- Work with all of the stakeholders in this program to provide and support a product that meets the mission needs.
- Provide prompt and professional problem solving to USCG system users and stakeholders.
- Active TS, SCI Eligible.
- Bachelor's Degree or higher.
- Minimum of five (5) years experience.
- Must have Security+ certification or obtain within 3 months of hire.
About Highlight
For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results.
Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight's founder, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org.
We're an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change - regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers.
To receive compensation and benefits information for this role, contact us or email us at Recruiting@HighlightTech.com Please include the Req ID (this is at the top of the posting under the position title) in the subject line of the email.
#cwlp
-
IT Help Desk Lead Specialist
1 week ago
Farmington Hills, Michigan, United States Toyota Tsusho Systems Full timeAbout UsToyota Tsusho Systems US, Inc. (TTS-US) is a leading IT solutions provider, proudly part of the Toyota Group.We offer comprehensive IT services to support global business operations, strengthening Toyota's value chain through a secure and resilient network.Job OverviewAs an experienced IT Help Desk Team Lead, you will oversee application support,...
-
Cloud Support Specialist
1 week ago
Temple Hills, Maryland, United States Highlight Technologies Full timeJob SummaryAs a Cloud Help Desk Specialist at Highlight Technologies, you will be part of a dynamic team that provides critical insights to multiple cloud environments. Your daily engagement with users, engineers, and clients will be key to supporting an intelligence system that helps the USCG safeguard our nation.ResponsibilitiesProvide Tier I and Tier II...
-
IT Help Desk Team Lead
7 days ago
Farmington Hills, Michigan, United States Toyota Tsusho Systems Full timeJob OverviewWe are seeking an experienced and motivated IT Help Desk Team Lead to oversee and manage our help desk team, which focuses on application support. This role requires proficiency in both Japanese and English, fundamental IT skills, troubleshooting abilities, and strong logical thinking.This position is a great opportunity for individuals who enjoy...
-
Help Desk Support Specialist
3 weeks ago
Rochester Hills, United States Datanetiix Solutions Inc. Full timePosition: Technical Support Specialist Location: Rochester Hills, Michigan Duration: Long Term Contract Qualifications:Experience: 3–5 years in an application support role, preferably in a corporate or enterprise environment.Technical Skills:Proficiency in Microsoft Visio, Office Suite (Word, Excel, PowerPoint, Outlook), and SharePoint.Familiarity with...
-
Help Desk Analyst
2 weeks ago
Farmington Hills, United States StaffBright Full timeCurrently, StaffBright has a Level 1 IT Help Desk opportunity in the Novi MI area. We are seeking individuals with 1-2 years of help desk experience who are looking to develop their IT skill-set.*What You Will Be Doing** General computer maintenance* Basic IT Troubleshooting through Active Directory* Password resets, log-on issues* Troubleshooting Office...
-
IT Help Desk Lead
2 months ago
Farmington Hills, United States Toyota Tsusho Systems Full timeAbout TTS-US: Toyota Tsusho Systems US, Inc. (TTS-US) is a proud member of the Toyota Group, providing IT solutions to support global business operations. With eight TTS affiliates worldwide, TTS-US is a competitive IT services provider, committed to strengthening Toyota's global value chain through a secure, resilient network. By continuously developing...
-
Help Desk Representative- Sourcelink
2 weeks ago
Temple, United States McLane Company Full timeDescription This position is on-site in Temple, Texas. We're seeking an individual who is driven by customer support and possesses technical skills. In this entry-level role, you'll gain experience in providing first-tier technical support. The SourceLink Help Desk offers full support for two proprietary online ordering systems and partial support for...
-
Rochester Hills, Michigan, United States Vibrus group Full timeJob Title: Technical Support Specialist for Healthcare ITAbout Us:Vibrus Group is a leading provider of innovative technology solutions for the healthcare industry. We are committed to delivering exceptional service and support to our clients.Salary:$60,000 - $80,000 per year, depending on experience.About the Role:We are seeking a highly skilled Technical...
-
Help Desk Agent
2 months ago
Rochester Hills, United States SolvIT Full timeDescriptionJOB TITLE: Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 7pm and can include some Saturdays and holidays as needed. LOCATION: Rochester Hills, MIThis position currently is primarily remote but may require occasional onsite meetings, trainings, etc. A...
-
Deskside Support Specialist
3 weeks ago
Bloomfield Hills, United States NuTechs Full timeReplies within 24 hours Deskside Support SpecialistAbout the Role: We're seeking an experienced Deskside Support Specialist who thrives in a fast-paced, time-sensitive environment. This role is ideal for a self-starter who works independently, proactively communicates, and excels at problem-solving. In this role, you'll support network computer users,...
-
Deskside Support Specialist
3 weeks ago
Bloomfield Hills, United States NuTechs Full timeReplies within 24 hours Deskside Support SpecialistAbout the Role: We're seeking an experienced Deskside Support Specialist who thrives in a fast-paced, time-sensitive environment. This role is ideal for a self-starter who works independently, proactively communicates, and excels at problem-solving. In this role, you'll support network computer users,...
-
Technical Support Specialist
7 days ago
Bloomfield Hills, Michigan, United States TEKsystems Full time**About the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at TEKsystems.As a Technical Support Specialist, you will be responsible for providing exceptional support to our clients, resolving technical issues, and ensuring seamless day-to-day operations.The ideal candidate will have a strong background in...
-
Cyber Operations Analyst
4 days ago
Temple Hills, Maryland, United States Leidos Holding Full timeAbout the RoleThis Help Desk Support Specialist position supports the AFNCR IT Services program, representing AFDW equities and priorities, evaluating orders and directives, and coordinating with technical experts and mission partners. You will also track and report on cyber messages, orders, and directives. Key qualifications include a Bachelor's degree, 4+...
-
Help Desk/IT Systems Administrator
5 days ago
Vernon Hills, United States Sentinel Offender Services Full timeResponsibilities Sentinel is looking for a Help Desk/ Systems Administrator for one of our clients. In this role, you'll be at the frontline of their IT support team, assisting their colleagues with technical issues, troubleshooting software and hardware problems, and providing exceptional customer service. You'll play a crucial role in ensuring their...
-
CLIN25 Desktop Support Technician
3 weeks ago
Temple Hills, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
-
rochester hills, United States Datanetiix Solutions Inc. Full timePosition: Technical Support Specialist Location: Rochester Hills, Michigan Duration: Long Term Contract Qualifications:Experience: 3–5 years in an application support role, preferably in a corporate or enterprise environment.Technical Skills:Proficiency in Microsoft Visio, Office Suite (Word, Excel, PowerPoint, Outlook), and SharePoint.Familiarity with...
-
IT Service Desk Analyst
2 months ago
Farmington Hills, United States Experis Full timeOur client in the IT industry is seeking an IT Service Desk Analyst to join their team. As an IT Service Desk Analyst, you will be part of the Service Desk team supporting James' Team. The ideal candidate will have a strong sense of urgency, organizational and communication skills, and exposure with using TEAMS, Zoom, and conference room audio/video...
-
Dedicated IT Support Specialist
1 week ago
Temple, Texas, United States IT Concepts Full timeAbout the RoleWe are seeking a skilled Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. As a key member of our team, you will be responsible for delivering exceptional technical support to our clients.Key ResponsibilitiesSupport the installation, maintenance, testing, and...
-
Administrative Support Specialist
1 week ago
Temple, Texas, United States Temple College Full timeJob SummaryWe are seeking an experienced Administrative Support Specialist to join our team at Temple College. The successful candidate will provide administrative and clerical support to ensure the efficient operation of the department or office.
-
Administrative Support Specialist
1 week ago
Temple, Texas, United States Texas Industrial Remcor, Inc. Full timeJob OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Texas Industrial Remcor, Inc.