Customer Experience Specialist
5 months ago
We are hiring an Brand Ambassador for one of the leading helicopter tour companies in the state Cityview Helicopter Tours (CHT) provide customized helicopter services for a variety of special events, including church events, charity fundraisers, weddings, engagements, and more. Additionally, we offer the premier helicopter sightseeing tours offering a stunning view of Detroit, Belle Isle, and other notable landmarks in the tri-county area. We are in immediate need of a dedicated entry-level professional who can take on big responsibility and bring passion to their job.
About the Position:
As an Brand Ambassador, you will serve as an integral part of our client's Marketing and Sales team. You will have the opportunity to work with multiple departments, assisting with Marketing and Communications for the company, manage direct consumer communication, and participate in comprehensive management training designed to give you the keys to a successful career path with the company.
Major Responsibility Areas:
- Implementation of marketing plans, including product positioning, campaign strategies, and market strategy insights.
- Discovering of strategic business opportunities through cross function collaboration with sales, marketing, public relations, HR, etc.
- Creating consumer Marketing & Sales opportunity for revenue
- Providing product/service support in order to establish proper channels of information and consumer communication.
- Responsible for branding, advertising, trade shows, company events, and promotional collateral.
- Working with management on projects dealing with media relations, PR, business communications, and consumer success stories.
These are personal traits that will best help the Brand Ambassador to successfully perform the essential functions of the job.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Integrity - Job requires being honest and ethical.
- Initiative - Job requires a willingness to take on responsibilities and challenges.
- Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
- Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
- Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Job Requirements
Entry Qualifications:
- (0) zero to (5) five years of relevant experience in marketing management with proven success an asset. However, our client offers paid training and no experience is required.
- Must have wide range of experience and understanding of marketing fundamentals including product positioning, pricing, promotions, market research, sales and distribution.
- Should be a proactive self-starter with the ability to work independently.
- Need strong ability to set priorities, solve problems, and be resourceful under pressure.
- Experience working with agency/client partners, exhibiting the ability to generate maximum return through effective marketing strategies and direction an asset.
-
Customer Experience Associate
18 hours ago
Detroit, United States The Hertz Corporation Full timeWage: $16.00 hourly Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to Customer Experience, Associate, Customer Service, Experience, Retail, Automotive
-
Fitness Experience Specialist
15 hours ago
Detroit, United States YMCA of Metropolitan Detroit Full timeThe YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you'll discover more than just a...
-
Customer Success Specialist
5 days ago
Detroit, United States Hush Full timeAt the core of Hush's mission, our Customer Success team plays a pivotal role. This team is instrumental in ensuring customer satisfaction from the initial product demonstration to ongoing support post-implementation. As a Customer Success Specialist, you'll be involved in crucial aspects of Hush’s product Implementation, product management and strategy,...
-
Customer Experience Assistant Manager
18 hours ago
Detroit, United States Five Below, Inc. Full timeAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you...
-
Customer Service Appeals Specialist
1 month ago
Detroit, United States Detroit Wayne Integrated Health Network Full timeUnder the general supervision of the Director of Customer Services, the Customer Service Appeals Specialist is responsible for assuring that the Detroit Wayne Integrated Health Network's (Network) appeals process is carried out in accordance with local, state and federal regulations, BBA, Mental Health Code mandates, the MDHHS contract and National Committee...
-
Intake and Customer Services Specialist
6 months ago
Detroit, United States Access Services Full timeJob Title: Intake and Customer Service SpecialistJob Status: Full-timeJob Summary: Under general supervision, the Intake and Customer Service Specialist assures the accessibility of effective community services that empowers individuals and families to achieve an enhanced quality of life. They interact with customers by addressing inquiries and resolving...
-
Membership Experience Executive
17 hours ago
Detroit, United States Detroit Pistons Full timeApply Description #LI-DNP Position Title: Membership Experience Executive Circle, Department: Revenue - Membership Development Status (E/NE, FT/PT): Exempt, Full-Time Reports to: VP, Membership Experience Summary Are you interested in joining a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our...
-
Customer Service Specialist I
1 month ago
Detroit Lakes, United States SJE Inc. Full timeWhat you will do: As our Customer Service Specialist,you will be on a team that is the central point of contact with our customers. You will be expected to provide an exceptional customer experience while offering effective solutions in a timely manner. This position will work in our Detroit Lakes, MN location. The job: Every day, your primary role will be...
-
Customer Service Specialist I
2 months ago
Detroit Lakes, United States SJE Inc. Full timeWhat you will do: As our Customer Service Specialist,you will be on a team that is the central point of contact with our customers. You will be expected to provide an exceptional customer experience while offering effective solutions in a timely manner. This position will work in our Detroit Lakes, MN location. The job: Every day, your primary role will be...
-
Technical Solutions Specialist
4 weeks ago
Detroit, Michigan, United States A2MAC1 Full timeJob Title: Technical Solutions SpecialistJob Summary:A2mac1 is seeking a skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for presenting product offerings and architecture to prospects and customers, inspiring confidence in our technology infrastructure, and removing technical hurdles in...
-
Customer Service Specialist
4 months ago
Detroit, United States Avis Budget Group Full timeCustomer Service Representative Pay: $16.00/hour Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in...
-
State Implementation Specialist
4 weeks ago
detroit, United States TALENT Software Services Full timeAre you an experienced State Implementation Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced State Implementation Specialist to work at their company in Detroit, MI(100% Remote).Position Summary: As a State Implementation Support Specialist on the SCPM team for Colorado you...
-
State Implementation Specialist
4 weeks ago
Detroit, United States TALENT Software Services Full timeAre you an experienced State Implementation Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced State Implementation Specialist to work at their company in Detroit, MI(100% Remote).Position Summary: As a State Implementation Support Specialist on the SCPM team for Colorado you...
-
State Implementation Specialist
4 weeks ago
detroit, United States TALENT Software Services Full timeAre you an experienced State Implementation Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced State Implementation Specialist to work at their company in Detroit, MI(100% Remote).Position Summary: As a State Implementation Support Specialist on the SCPM team for Colorado you...
-
Customer Care Agent
6 days ago
Detroit, United States TEKsystems Full timeJob Description:As a Product Specialist I – Contractor agent, you will play an important role in delivering a positive experience that unlocks every tax advantage for our customers by leveraging your customer service and technical expertise along with your exceptional communication and interpersonal skills.• Overall support of our client's products...
-
Legal Practice Area Specialist
2 weeks ago
Detroit, Michigan, United States LexisNexis Full timeJob Title: Legal Practice Area SpecialistAt LexisNexis, we're looking for a skilled Legal Practice Area Specialist to join our team. As a key member of our commercial account team, you will play a pivotal role in driving growth and increasing customer engagement in law schools and law firms. Your primary responsibilities will include:Needs Assessment:...
-
Collections Specialist
2 months ago
Detroit, United States Robert Half Full timeJob DescriptionJob DescriptionWe are actively seeking a Collections Specialist based in Detroit, Michigan, to join our Legal team. This role offers a contract to hire employment opportunity. As a Collections Specialist, you will be responsible for managing accounts receivable balances, analyzing data, and negotiating with clients to resolve collection...
-
Change Management Specialist
1 month ago
detroit, United States Calculated Hire Full timeChange Management Specialist6-Month Contract to Full-Time Hire - $130k Conversion SalaryLocation: Any major city in Ohio, Detroit, or ChicagoStart Date: Mid NovemberOverview: We are looking to hire a Change Management Specialist on a contract-to-hire basis for our premier banking client. These roles will support change initiatives across the bank, working...
-
Member Support Specialist
3 weeks ago
Detroit, United States Harvard Resource Solutions Full timeHarvard Resource Solutions was recently engaged in a new search for a Member Support Specialist on a contract basis for a convention service client located in Detroit, MI.Location: Detroit, MITitle: Member Support Specialist Working Arrangement: In officeReason for opening: Special ProjectPositionOur client is seeking a dedicated Member Support Specialist to...
-
Technical Support Specialist
4 weeks ago
Detroit, United States System Soft Technologies Full timeTitle: : Technical Support SpecialistLocation: Detroit, MI ( Onsite )Contract: 12 MonthsRate: $30.00/HR on W2Top Skills & Years of Experience Required:- Minimum of 3+ years of IT experience is required- Minimum of 3+ years of customer service experience is required.- Please See Full Job Description Attached for full list of requirements.