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Front Office Agent

2 months ago

Austin, United States Hyatt Full time

Description:

Join us for this incredible opportunity to be part of our team as a; Front Desk Agent – Full Time at Miraval Austin Resort and Spa located in Austin, TX. Full-time opportunities available Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America’s Best Resort Spa and Texas’ Best Resort Spa by World Spa Awards

More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality.

We offer excellent benefits:

· Free room nights, Discounted and Friends & Family Room Rates*

· Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period*

· 401K with company match*

· Generous Paid Time Off policy*

· Paid Family Bonding Time and Adoption Assistance*

· Tuition Reimbursement*

· Free colleague meals during shift

· Employee Stock Purchase Plan*

· Access to resort facilities including spa services, programming, hiking trails and gym

· Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

  • Exact benefit package is contingent on status

Qualifications:

QUALIFICATIONS

Front Office Hosts are responsible for the guest registration process, the departure process as well as for the communication of hotel services and promotions. Individuals in this role do assist in all aspects of the guest arrival and departure experience including but not limited to luggage assistance, luggage delivery, valet parking, and property tours. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Miraval Austin as a member of our Front Office team.

· A true desire to satisfy the needs of others in a fast-paced environment

· Refined verbal and written communication skills

· Ability to stand for long periods of time

· Previous Hospitality experience preferred but not required

· Valid Driver's License due to frequently driving hotel and/or guest vehicles

· Ability to lift, push, pull moderate weight up to 75 lbs

As part of the Hyatt and Miraval family, we offer a complete benefits package including:

· Robust PTO Policy

· Health, Dental, Vision, and Life Insurance for full-time colleagues.

· Free parking and colleague meal.

· Complementary and discount Hyatt nights.

· Use of facilities, ability to participate in classes, and discounts on Spa services.

· 401(k) and ESPP.

· Miraval associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Primary Location: US-TX-Austin

Organization: Miraval Austin Resort and Spa

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: AUS008211

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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