Front Office Agent | Full-Time

3 weeks ago


Austin, United States HYATT Hotels Full time

Are you passionate about hospitality and providing exceptional guest experiences? The Driskill hotel, a historic landmark in the heart of Austin, is looking for a dedicated and enthusiastic Front Desk Agent to join our team

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Other duties may include processing forms of payment and responding to guest inquires. Previous customer service experience as well as the ability to communicate well with individuals from diverse backgrounds.

This position requires a flexible schedule, including working weekends and holidays.

BENEFITS | LOVE WHERE YOU WORK | Hyatt is proud to be named to Fortune's list of " 100 Best Companies to Work For " for the tenth year in a row With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.

We care for people so they can be their best .

  • Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
  • Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
  • Referral Bonuses - for bringing new members to our team
  • Discounted Room Nights - at Hyatt Hotels around the world
  • 12 Free Hyatt Room Nights per year - after 90 days of service
  • Parking discounts - discounted parking in downtown Austin
  • Bus Passes - under $10/month, paid through payroll deduction
  • Paid Time Off - Vacation, Sick days and Holiday pay
  • Healthcare FSA - saves you money for medical expenses
  • Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
  • Employee Assistance Program - 24/7 emotional support, legal guidance, personal & financial resources
  • Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal communication skills.
  • Ability to stand for long periods of time.
  • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
  • Previous Customer Service Experience


Hyatt/The Driskill is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
  • Front Desk Agent

    1 month ago


    Austin, United States Accor North America Full time

    Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: Responsibilities. Consistently offer professional, friendly and engaging service. Greet, check in and settle guest accou Front Desk, Agent, Office Manager, Hotel

  • Front Office Agent

    3 weeks ago


    Austin, United States HYATT Hotels Full time

    Join us for this incredible opportunity to be part of our Front Office team as a Host at Miraval Austin Resort and Spa located in Austin, Texas. Not only will you be part of a rock-star team, but you will also get to be part of a company that earned a top spot on Fortune's 100 Best Companies to Work For in 2023! Free room nights, Discounted and Friends &...

  • Front Desk Agent

    3 weeks ago


    Austin, United States HYATT Hotels Full time

    Join us for this incredible opportunity to be part of our Front Office team as a Host at Miraval Austin Resort and Spa located in Austin, Texas. Not only will you be part of a rock-star team, but you will also get to be part of a company that earned a top spot on Fortune's 100 Best Companies to Work For in 2023! Free room nights, Discounted and Friends &...

  • Front Desk Agent

    4 weeks ago


    Austin, United States Sincere Hospitality Full time

    Job Opportunity: Front Desk Agent at Heywood Hotel, AustinAre you an Austin know-it-all? Love working with people and creating fantastic experiences? Join our small and mighty team!The Heywood Hotel is an award-winning, 7-room boutique hotel located in East Austin. We are looking for a dedicated, hard working individual ready to help our guests fall in love...

  • Front Desk Agent

    3 months ago


    Austin, United States La Quinta Inn - Lakeline Full time

    Job DescriptionJob DescriptionSincere Hospitality is actively hiring for a Front Desk AgentWho we areSincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the...

  • Front Desk Agent

    4 weeks ago


    Austin, United States Sincere Hospitality Full time

    Job Opportunity: Front Desk Agent at Heywood Hotel, Austin Are you an Austin know-it-all? Love working with people and creating fantastic experiences? Join our small and mighty team! The Heywood Hotel is an award-winning, 7-room boutique hotel located in East Austin. We are looking for a dedicated, hard working individual ready to help our guests fall in...

  • Front Desk Agent

    1 month ago


    Austin, United States Sincere Hospitality Full time

    Job DescriptionJob DescriptionJob Opportunity: Front Desk Agent at Heywood Hotel, AustinAre you an Austin know-it-all? Love working with people and creating fantastic experiences? Join our small and mighty team!The Heywood Hotel is an award-winning, 7-room boutique hotel located in East Austin. We are looking for a dedicated, hard working individual ready to...


  • Austin, United States Dinjob Full time

    **Why Youll Love This Job** **Front Desk-hotel Experienced Candidates Preferred.** Position available immediately for a Front Desk Agent with exceptional HOTEL guest service skills. The Front Desk Agent will be responsible for ensuring guests have positive experiences, by greeting them warmly, anticipating their needs, answering questions about the area ie:...


  • Austin, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe role…At Soho House the Front Desk, Overnight Agent assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Overnight Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a...


  • Austin, Texas, United States Marriott Full time

    About Marriott HotelsMarriott Hotels is a leading hospitality company with a global presence, boasting over 6,000 properties worldwide. As a Front Desk Agent/Team Member, you will be part of a diverse team that interacts with thousands of guests every day.Opportunities AboundWith Marriott, you have the chance to elevate your daily tasks to a more exciting...

  • Front Desk Agent

    2 months ago


    Austin, United States Omni Hotels Full time

    Location: Austin Hotel Downtown Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; youll be just steps away from the Austin Convention Center...

  • Front Desk Agent

    2 months ago


    Austin, United States Avion Hospitality Full time

    Job Type Full-time Description Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge...

  • Front Desk Agent

    4 months ago


    Austin, United States Hyatt Place Austin Downtown Full time

    What You'll Do* A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations* Check the guest in and out efficiently and in a friendly manner* Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures* Develop a thorough...

  • Front Desk Agent

    2 months ago


    Austin, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Front Desk, Agent, Diversity, Hotel, Receptionist

  • Front Desk Agent

    2 months ago


    Austin, United States NoGigiddy Full time

    Front Desk Agent: Welcome Guests with Warmth and Efficiency About Us: We're not just another hotel; we're hosts of exceptional guest experiences. Our platform connects dedicated individuals like you to a variety of opportunities in the dynamic realm of front desk services. Whether you're an experienced front desk agent or someone eager to be the face of...

  • Front Desk Agent

    3 weeks ago


    Austin, United States MCR Hotels Full time

    The Front Desk Agent at the Fairfield Inn by Marriott El Paso Airport is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing...

  • Front Desk Agent

    3 months ago


    Austin, United States Soho House & Co. Full time

    The role... At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the...

  • Guest Services Agent

    3 months ago


    Austin, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent (Front Desk Staff)** Location: Austin, TX, US Property Name: La Quinta by Wyndham Austin Round Rock Req Id: 14324 La Quinta by Wyndham is now seeking a Guest Services Agent (Front Desk Staff) to join our team at the La Quinta by Wyndham Austin Round Rock location in Austin , Texas . **Job Summary** The Guest Service Agent is...

  • Front Desk Agent

    3 weeks ago


    Austin, United States Element Austin Northwest Full time

    Job Summary: $17.00/HR Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive...


  • Austin, United States Amplifon Full time

    Job Description We're looking for a driven individual who is passionate about helping others to become our next Front Office Associate! As a Front Office Associate, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer...