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Act as liaison and assist members(patients)/providers (doctors) with inquiries related to but not limited to managed health care insurance eligibility, benefits, referrals, authorization claims. Handle inbound and outbound calls within established standards for speed to answer, abandonment rate and documentation. Also known as Customer Service Rep. Previous call center experience preferred, Health Care Experience in an office setting preferred. Temp to Perm position Minimum Salary: 43,000 Maximum Salary: 43,000 Salary Unit: Yearly
