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Residential Life Coordinator- Venice

2 months ago

Venice, United States Harvest Home Inc Full time

Organization Summary: Harvest Home is a faith-based residential non-profit organization that transforms the lives of homeless pregnant women and their children by providing housing, support, and programs that equip women to become great mothers.

Position Summary: The primary purpose of the Residential Life Coordinator (RLC) is to create and maintain a supportive communal living environment among Harvest Home's residents by providing onsite supervision and assistance with daily activities in the following areas: chores, meals, policies, classes, curfew, and independent and community-living skills. The RLC assists the Case Manager, RLC Lead and Program Leadership with coordination of the residential living environment to support resident program plans.

Position Schedule:

*Full time 3pm-11pm, 5 days a week including Saturday, Sunday, Monday; schedule subject to change in order to meet agency needs

Position Location:

Onboarding and training will take place at Pico/Robertson office location for 30-90-day period.

Essential Duties

Include but are not limited to:

  • Create a joyful, innovative, empowered, welcoming, structured, and safe home environment which inspires engagement, follow through, and ownership.
  • Manage household structure, activities & schedules (Chores, classes, meals, activities, etc).
  • Work closely with residents to meet program goals and expectations.
  • Supporting residents in practicing life skills (chores, cooking, timeliness, etc.)
  • Connect with class teachers, volunteers, and donors coming into the home for groups, classes, events, workshops, service opportunities, etc.
  • Proactively communicate information as it pertains to community-living and the home environment.
  • Maintain a positive, strengths-based and culturally appropriate, trauma-informed, therapeutic environment.
  • Engage in crisis prevention and crisis intervention to de-escalate incidents of potential harm, aggression, etc. and coordinate emergency responses as needed.
  • Facilitate house meeting weekly to ensure the timely communication of information necessary to ensure resident success/participation.
  • Support and guide residents collectively to promote an environment/relationship of accountability based on trust and respect.
  • Address behavior concerns directly with residents using a Restorative Accountability approach in a timely manner.
  • Provide all necessary documentation of resident behavior and interventions attempted.
  • Assist with the transition of new residents into the residential living environment through facilitating their move-in and orientation, initiating hospitality and community integration efforts.
  • Establish and cultivate respectful and appropriate relationships with residents of diverse backgrounds.
  • Ensure the safety and security of the home through proper end-of-shift lock up protocol.
  • Ensure daily household operations are upheld including maintenance, routine checks, and/or re-stocking supplies as needed.
  • Purchase weekly groceries and supplies for the home.
  • Assist with transporting residents in organization and/or personal vehicle.
  • Occasional staffing of other days/times/hours as needed and as available.
  • Attend house, program, and agency meetings and weekly supervision.
Required Qualifications
  • Minimum of 2+ years' experience in social service field (non-profits, government, missions, etc.)
  • High EQ to foster respective and appropriate relationships with residents in order to serve our population well including an understanding of and sensitivity to homelessness, trauma, mental health, etc.
  • Strong Communication (open, honest, humble) and Organization Skills. We value solution-oriented feedback and problem solving.
  • Ability to work as a part of our Harvest Home team while also working independently.
  • Smart Phone Needed .
  • CA Driver's License and Personal Vehicle for occasional resident transportation.
  • Acceptance of organization ministry standards (to be provided after application).
  • Strong experience with Microsoft Office, Email (Google or Outlook), Chat Tool (ex: Slack), etc.
Preferred Qualifications
  • Experience working with many of the following: high-risk populations, women, homelessness, pregnancy, victims of trauma, mental health, substance use, domestic violence, foster care, DCFS, etc.
  • Specialized skill set in any of the following areas: substance usage; perinatal experience; child development; DCFS involvement; DV/IPV; developmental disabilities; mental health.
  • Prior experience working in a shelter, group home, and/or residential treatment program.
  • Crisis-intervention, mediation, and/or de-escalation training, skills, and/or experience
Additional Qualifications (Post-Offer)
  • Criminal background check
  • TB clearance and documentation
  • Compliance with COVID safety requirements and protocols