LTE Field Technology Support Professional

3 weeks ago

Madison, United States State of Wisconsin Full time
Introduction

We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations; DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities.

The Wisconsin DNR is hiring an LTE (Limited Term Employee) - Field Technology Support/ IS Data Services Professional at our offices, in Rhinelander or Madison, WI.

This recruitment may be used to fill future similar vacancies.

To see all opportunities currently available at DNR, follow this link: DNR (wisc.jobs) .

Position Summary

The Field Technology Support position works as part of a team of IT professionals to support field operations for the Divisions of Fish, Wildlife and Parks (FWP), and Forestry (FR). This position works under the guidance of the Field Technology Support Coordinator and provides technical support and training to support field staff work (reporting, mapping, mobile data collection, general technology use). The position requires knowledge and experience in IT/GIS/GPS and understanding of habitat management practices and terminology, with a desire to help staff make efficient use of technology. The primary customer base for this position includes DNR habitat, pesticide, and prescribed burn management practitioner across the state.

40% Support
  • Provide technical support of GIS software, select mobile applications, data dictionaries, and custom reporting tools
  • Support field staff work through consultation, research, material development, and training
  • Research, resolve, and document technical problems, issues, and trends
  • Maintain issue tracking and resolution systems
  • Research, test, and recommend mobile applications for field use

35% Training
  • Identify business area IT training needs and develop training for field staff of varying technical skill
  • Design and develop technical procedures and manuals to train staff to use select IT applications, GIS editing principles, reporting, analysis, and management techniques.
  • As part of a team, conduct or evaluate training in custom or COTS applications

20% Project Participation
  • Conduct custom or COTS application testing (eg WisFIRS Public Lands, mobile apps for field data collection)
  • Participate in requirements gathering, design, and testing of IT and GIS applications to provide a field and training perspective

Salary Information

This position pays between $24.00 - $29.00 per hour and is in pay schedule and range 07-35. Compensation will be set in accordance with the State Compensation Plan.

Job Details

This is a Limited Term Employment (LTE) position and will not automatically lead to permanent state employment or be entitled to the same benefits as permanent employees.

More about LTE positions:

1) Offer a great opportunity to gain experience and learn about careers at the WI Department of Natural Resources.

2) Provide opportunities for individuals to enhance their resumes with skills learned on the job.

3) May accommodate flexibility for part-time or full-time work hours and seasonal schedules. Work schedules are dependent on business needs.

4) Allow individuals to hold multiple LTE appointments concurrently. If both LTE positions are at the same agency, the positions must be bona fide different positions. Each individual LTE position allows for maximum of 1039 hours in a twelve-month period.

Special Requirements:

1) Residency: To be considered for this position, you must be a resident of the State of Wisconsin.

A Wisconsin resident is a person who:

a. Has established a residence, as defined in s. 6.10(1), in this state not less than 10 days earlier;

b. Has resided in this state for not less than a total of one year out of the immediately preceding 5 years;

c. Is eligible to register to vote in this state; or

d. Is the spouse of a person meeting the requirements of par. (a), (b), or (c)." s.230.03(12), Wis. Stats.

2) Background Checks: The Department of Natural Resources conducts criminal background checks on final applicants prior to a job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

3) Eligible to work in U.S.: Applicants must be legally authorized to work in the United States at the time of hire. The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility I-9 form upon hire.

Equal Opportunity Employer: The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Qualifications

Required:
  • Knowledge of customer service concepts and strategies with strong problem-solving skills.
  • Knowledge and skill related to formal and informal technical training of adults.
  • Knowledge of the specific functionality, operation, and appropriate applications of GIS software and GPS technology in natural resource management.
  • Ability to create and edit on-line help documents and training manuals to be used in various stages of the application development process.
  • Ability to communicate technical information orally and in writing to a non-technical audience.
Preferred:
  • Knowledge of the principles and practices of habitat management.
  • Knowledge of field data collection procedures (e.g. surveys, inventories, etc.).
  • Knowledge of DNR's WisFIRS Public Lands application
  • Experience working within a team atmosphere.

How To Apply

Click the "Apply for Job" button and follow the directions. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.

Please note that the Wiscjobs system will time you out after 30 minutes of activity, so be sure to save your work often to avoid having to re-start the application process.

For any position-related questions, please feel free to contact Courtney.Klaus@wisconsin.gov .

For technical questions and troubleshooting related to the Wisc.Jobs site, please visit Commonly Asked Questions.

Your resume and letter of qualifications are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here .

Deadline to Apply

Applications must be received by 11:59pm, Central Time, on January 2nd, 2025 in order to be considered.

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