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Market Research BI Analyst

3 months ago

Germantown, United States EchoStar Full time

EchoStar Corporation (NASDAQ: SATS) is a premier global provider of satellite communication solutions. Headquartered in Englewood, Colo., and conducting business around the globe, EchoStar is a pioneer in communications technologies through its Hughes Network Systems and EchoStar Satellite Services business segments. For more information, visit echostar.com. Follow @EchoStar on Twitter.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

EchoStar has an exciting opportunity for Market Research BI Analyst (Latam regions)

in our Hughes Network Systems division. This position is located in our Germantown, MD office.

Job Responsibilities:

  • Provide analytical and ad-hoc support to customer experience for different Latam regions (Mexico, Colombia, Peru, Chile, Ecuador) to reduce churn rate.
  • Create visualizations using SQL & Tableau to understand customer payment behaviors and propose tactics to improve ARPU (customer revenue).
  • Perform price elasticity analysis through A/B testing techniques to evaluate the responsiveness of consumer demand to changes in product pricing.
  • Provide reporting tools for field operations to understand customer satisfaction surveys and track main KPIs.

Basic Requirements:

  • Master’s degree in Data Analytics, Data Science or a closely related quantitative field plus 6 months’ experience in SQL/PL SQL OR Bachelor’s degree in Data Analytics, Data Science or a closely related quantitative field plus 5 years’ experience in SQL/PL SQL.
  • Experience must include 6 months in each of the following: Tableau; Python (Jupyter Notebooks, Spyder); Python libraries: Pandas, Matplotlib, GeoPands, Shapely; EXCEL VBA; QGIS (Geographic Information System); Power BI; machine learning techniques (including exploration data analysis, sampling, decision trees, clustering, random forest, logistic regression; and SAS language (Base/Macro).

Will be eligible for discretionary bonus, with funding based on company performance.

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EchoStar is committed to offering a comprehensive and competitive benefits package. Our programs are designed to provide you with the ability to customize your benefits to best meet the needs of you and your family. Our philosophy for these programs is to support and encourage healthy living and wellness. Our benefits package covers it all–from healthcare savings plans to education assistance and more

  • Financial:  401(k) retirement savings plan with company match; employee stock purchase plan; profit-sharing; company-paid life insurance, AD&D and disability

  • Work-Life Balance:  Paid Time Off (PTO), company-paid holidays, health and wellness events, exercise and sports facilities (locations may vary)

  • Employee Incentives:  Tuition reimbursement, employee referral program, year round employee events and community programs, discounts on Dish Network and HughesNet

  • Health:  Medical, Dental, Vision, Employee Assistance Program (EAP), Health Savings Account (HSA) with opportunities to earn employer contributions; Health Care, Dependent Care and Transportation Flexible Spending Accounts (FSA)

EchoStar and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. U.S. Persons or those able to obtain and maintain U.S. government security clearances may be required for certain positions. EEO is the law.