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Business Intelligence Market Research Analyst

2 months ago


Germantown, Maryland, United States EchoStar Full time

About EchoStar Corporation

EchoStar Corporation is a leading global provider of satellite communication solutions, recognized for its innovative technologies and services. Our diverse brands encompass a wide range of offerings, including satellite services and wireless communication.

Position Overview

We are currently seeking a Business Intelligence Market Research Analyst to join our dynamic team. This role focuses on providing insightful analysis and support to enhance customer experience across various Latin American markets.

Key Responsibilities:

  • Deliver analytical and ad-hoc support aimed at improving customer retention rates across different Latin American countries.
  • Utilize SQL and Tableau to create visual representations of customer payment trends and suggest strategies to enhance Average Revenue Per User (ARPU).
  • Conduct price elasticity assessments through A/B testing methodologies to analyze consumer demand fluctuations in response to pricing adjustments.
  • Develop reporting tools that assist field operations in interpreting customer satisfaction surveys and monitoring essential Key Performance Indicators (KPIs).

Qualifications:

  • A Master's degree in Data Analytics, Data Science, or a related quantitative discipline with at least 6 months of experience in SQL/PL SQL, or a Bachelor's degree in a similar field with a minimum of 5 years of experience in SQL/PL SQL.
  • Proficiency in Tableau, Python (including Jupyter Notebooks and Spyder), and relevant Python libraries such as Pandas and Matplotlib. Familiarity with EXCEL VBA, QGIS, Power BI, and machine learning techniques is essential.

Compensation and Benefits:

EchoStar offers a competitive compensation package, including eligibility for discretionary bonuses based on company performance. Our comprehensive benefits program is designed to support your health and well-being, including:

  • Financial: 401(k) retirement savings plan with company matching, employee stock purchase options, and company-paid life insurance.
  • Work-Life Balance: Generous Paid Time Off (PTO), company holidays, and wellness initiatives.
  • Employee Incentives: Tuition reimbursement, referral bonuses, and discounts on our services.
  • Health: Comprehensive medical, dental, and vision coverage, along with Health Savings Accounts and Flexible Spending Accounts.

EchoStar is committed to fostering a diverse workforce and is an Equal Opportunity/Affirmative Action employer. We welcome applications from all qualified individuals without regard to race, color, religion, gender, or any other protected status.