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Help Desk Support Representative

3 months ago

Gainesville, United States Longstreet Clinic Full time

Longstreet Clinic is seeking a Help Desk Support Representative to join our Information Technology Department. This is a full-time position. This position will provide user support and customer service on our company supported computer applications and platforms in person, electronically and by phone.
Successful candidates will have a working knowledge of various computer applications and platforms, be able to provide provide prompt and courteous first line systems support for all clinic employees, have the ability to capture and document details of any system issues, along with the steps needed to resolve the problem. Previous help desk experience along with two years relevant computer experience in a medical office environment is preferred.

Education: High school diploma or GED required.