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Front Desk Representative

2 months ago

Gainesville, Florida, United States Red Roof Full time

**Welcome to Red Roof**

**Job Title:** Front Desk Rep

**Job Summary:** We are seeking a friendly and efficient Front Desk Representative to join our team at Red Roof. As a Front Desk Rep, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

**Key Responsibilities:**

  • Welcome and check-in guests, ensuring a smooth and efficient experience
  • Handle guest requests and concerns in a professional and courteous manner
  • Take reservations and make adjustments as needed
  • Work closely with the housekeeping team to ensure room availability and guest satisfaction
  • Use our front desk computer system to complete customer transactions and run reports

**Requirements:**

  • High School Diploma or equivalent work experience
  • 1-2 years of experience in a customer service position
  • Basic office skills, including math, cash handling, and computer skills

**What We Offer:**

At Red Roof, we value our employees and offer a competitive compensation package, including a comprehensive benefits program and opportunities for career growth and development.

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity**